Subject: Re: Swap Order - 600945904
From: Rukhsana Zafar <[email-masked]>
To: Mary Anne Agapito <[email-masked]>
Cc: Muhammad Ayoub <[email-masked]>, Michael Rolle <[email-masked]>, Denmark A <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, lastmile <[email-masked]>, "Returns.fc" <[email-masked]>
Date: Mon, 10 Aug 2020 17:44:43 +0400
List-Id: <ccteam.mumzworld.com>

On 10-08-2020 05:26 PM, Mary Anne Agapito wrote:

> Hi Priyata, 
> 
> Thanks for the update.  Just don't forget to remind the driver to collect the item from the customer. 
> 
> Warm Regards, 
> 
> Mary Anne Agapito
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] │ w: www.mumzworld.com [1]
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE
> 
> On Mon, Aug 10, 2020 at 5:11 PM Rukhsana Zafar <[email-masked]> wrote: 
> 
> On 10-08-2020 04:37 PM, Mary Anne Agapito wrote: 
> Hi Priyata, 
> 
> Is this order - 600945904  already been delivered? 
> 
> Were you able to collect the item that needs to be returned to us? 
> 
> Please confirm. Thank you 
> 
> Warm Regards, 
> 
> Mary Anne Agapito
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] │ w: www.mumzworld.com [1]
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE
> 
> On Sat, Aug 8, 2020 at 11:23 AM Rukhsana Zafar <[email-masked]> wrote: 
> 
> On 2020-08-07 23:08, Mary Anne Agapito wrote: 
> Hi Team, 
> 
> The customer will return an item in exchange for the new one that your driver will deliver.  
> 
> Kindly inform your driver to collect it and return it back to our warehouse. 
> 
> @Returns.fc @Michael Rolle @Denmark A - this is in relation to SO 600933736, replacement has already been given under SO 600945904, just put the item back to stock. 
> 
> Thank you
> 
> Warm Regards, 
> 
> Mary Anne Agapito
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] │ w: www.mumzworld.com [1]
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE
> 
> Dear Mary , 
> 
> We will check it once again and return it back to the warehouse. 
> 
> Thank you 
> 
> Priyata 
> 
> Operations Cum Sales Coordinator
> + 971 565268297

Dear Team, 

The order is not delivered yet. 

I just got the confirmation from the customer that she wants her order
to be delivered.But the location was incorrect before.We will try to
deliver it asap. 

Villa 50,Area Nazmat 

Abu Dhabi,Reem Island

-- Thank you
Priyata Rai
Operations Cum Sales Coordinator
+ 971 565268297 

Dear Mary , 

Noted with Thanks,

-- 
Priyata Rai
Operations Cum Sales Coordinator
+ 971 565268297 

Links:
------
[1] http://www.mumzworld.com/