Subject: Re: AWB update 100150748_2
From: Mary Anne Agapito <[email-masked]>
To: Ronald Gaviola <[email-masked]>, Pavankumar A <[email-masked]>, Pankaj Mahey <[email-masked]>
Cc: Eugene Mugisa <[email-masked]>, lastmile <[email-masked]>, customer care <[email-masked]>, Samiya Sheikh <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>
Date: Mon, 10 Aug 2020 17:39:33 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team.

Any update on this?

The customer is calling again and asking for a refund.

Please advise.

Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Thu, Aug 6, 2020 at 5:55 PM Ronald Gaviola <[email-masked]> wrote:

> +Pavankumar A <[email-masked]> +Pankaj Mahey
> <[email-masked]>
>
>
>
>
> Regards,
> Ronald
>
>
> On Thu, Aug 6, 2020 at 4:49 PM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Team,
>>
>> May we know what had happened on this order, please?
>>
>> Has this been dispatched?
>>
>> Please cancel the order and create the CRA, the customer is
>> extremely furious and wants a refund asp.
>>
>> Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>>
>> On Thu, Jul 16, 2020 at 4:31 PM Mary Anne Agapito <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> May we have an update on this, please?
>>>
>>> The customer doesn't want the order anymore, wants her money back.
>>>
>>> Please cancel this order and create the CRA.
>>>
>>> Thank you
>>> Warm Regards,
>>>
>>> *Mary Anne Agapito*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]>
>>> │ w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>>
>>> On Sun, Jul 12, 2020 at 4:42 PM Samiya Sheikh <[email-masked]>
>>> wrote:
>>>
>>>> Hi Team,
>>>>
>>>> Kindly confirm the AWB for 100150748_2 urgently.
>>>>
>>>> Regards
>>>>
>>>