Subject: Re: Swap Order - 600945904
From: Mary Anne Agapito <[email-masked]>
To: Rukhsana Zafar <[email-masked]>
Cc: Muhammad Ayoub <[email-masked]>, Michael Rolle <[email-masked]>, Denmark A <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>, lastmile <[email-masked]>, "Returns.fc" <[email-masked]>
Date: Mon, 10 Aug 2020 17:26:19 +0400
List-Id: <ccteam.mumzworld.com>

Hi Priyata,

Thanks for the update.  Just don't forget to remind the driver to
collect the item from the customer.

Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Mon, Aug 10, 2020 at 5:11 PM Rukhsana Zafar <[email-masked]>
wrote:

> On 10-08-2020 04:37 PM, Mary Anne Agapito wrote:
>
> Hi Priyata,
>
> Is this order - 600945904  already been delivered?
>
> Were you able to collect the item that needs to be returned to us?
>
> Please confirm. Thank you
>
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Sat, Aug 8, 2020 at 11:23 AM Rukhsana Zafar <[email-masked]>
> wrote:
>
>> On 2020-08-07 23:08, Mary Anne Agapito wrote:
>>
>> Hi Team,
>>
>> The customer will return an item in exchange for the new one that your
>> driver will deliver.
>>
>> Kindly inform your driver to collect it and return it back to our
>> warehouse.
>>
>> @Returns.fc <[email-masked]> @Michael Rolle
>> <[email-masked]> @Denmark A <[email-masked]> - this
>> is in relation to SO 600933736, replacement has already been given under
>> SO 600945904, just put the item back to stock.
>>
>> Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>> Dear Mary ,
>>
>> We will check it once again and return it back to the warehouse.
>>
>> Thank you
>>
>>
>> Priyata
>> Operations Cum Sales Coordinator
>> + 971 565268297
>>
> Dear Team,
>
> The order is not delivered yet.
>
> I just got the confirmation from the customer that she wants her order to
> be delivered.But the location was incorrect before.We will try to deliver
> it asap.
>
> Villa 50,Area Nazmat
>
> Abu Dhabi,Reem Island
> -- Thank you
> *Priyata Rai*
> Operations Cum Sales Coordinator
> + 971 565268297
>