Subject: Re: Please Deliver ASAP / Delivery Address Update - Order No. 600948691 / AWB 1000007528902
From: Hyacinth Joyce <[email-masked]>
To: Usman Abbasi <[email-masked]>
Cc: customer care <[email-masked]>, Uae Lastmile <[email-masked]>, Naib Khan <[email-masked]>, Eugene Mugisa <[email-masked]>, Rajesh Pattabhi <[email-masked]>
Date: Mon, 10 Aug 2020 16:29:43 +0400
List-Id: <ccteam.mumzworld.com>

Hi Usman,

Thank you for the update.

Is it delivered to the above-mentioned address?

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Mon, 10 Aug 2020 at 16:24, Usman Abbasi <[email-masked]>
wrote:

> Hi Team,
>
>
>
> Shipment was received 9th August and was addressed to Umm al Quwain (Al
> swehat Villa 16 Umm al Qaiwain) and had been delivered 10th Aug on
> provided location.
>
>
>
>
> *Usman Abbasi*
>
> Operations Support
>
> P.O. Box 99999, Dubai, United Arab Emirates
>
> *T*
>
>  +971 4 2303831
>
>  |
>
>
>
>
>
> *E*
>
>  [email-masked] <[email-masked]>*
>
>  |
>
> *  W*
>
>  www.emiratespost.ae
>
>  <https://www.facebook.com/EmiratesPostUAE/>
>
>  <https://www.instagram.com/emiratespostuae/>
>
>
>
>
>
> *From:* Hyacinth Joyce <[email-masked]>
> *Sent:* Monday, August 10, 2020 3:59 PM
> *To:* Usman Abbasi <[email-masked]>; Rajesh Pattabhi <
> [email-masked]>
> *Cc:* customer care <[email-masked]>; Uae Lastmile <
> [email-masked]>; Naib Khan <[email-masked]>; Eugene
> Mugisa <[email-masked]>
> *Subject:* Please Deliver ASAP / Delivery Address Update - Order No.
> 600948691 / AWB 1000007528902
>
>
>
> Hi team,
>
>
>
> The customer called to follow up and is very upset about the response from
> the delivery person.
>
>
>
> The customer has moved to a different address and informed the driver to
> deliver to their new location. As per the customer, the driver's response
> is rude and informed that he will the shipment in front of their old
> address.
>
>
>
> Kindly check about this and assist to deliver to the below address ASAP:
>
>
>
>
>
>
> Thank you.
>
>
>
> Best Regards,
>
> *Joyce Alvarado*
>
> Customer Care Representative
>
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>