Subject: Re: Collection ff up- SO 600909132-CRA_AR_RE13076
From: Naib Khan <[email-masked]>
To: Angeli Fontillas <[email-masked]>
Cc: Shady Elgendy <[email-masked]>, Uae Lastmile <[email-masked]>, customer care <[email-masked]>, "Alina D'Souza" <[email-masked]>, "Returns.fc" <[email-masked]>
Date: Mon, 10 Aug 2020 15:55:59 +0400
List-Id: <ccteam.mumzworld.com>

Hi Angeli,

The collection arranged with Mumz Driver will be priorities.

Regards.
Naib

On Mon, 10 Aug 2020 at 15:52, Angeli Fontillas <[email-masked]> wrote:

> Hello All,
>
> Spoke with the customer and will wait for the collection until tomorrow.
>
> *SHIP TO*
>
>
>
>
> *Aurea RonquilloUmm Hurair 1Bur Dubai - near Egyptian
> Consulate101DubaiUnited Arab Emirates Map*
> *SHIP AREA**Umm Hurair 1*
> *SHIP PHONE**+971555982940*
>
> Thank you.
>
>
> On Mon, 10 Aug 2020 at 15:45, Shady Elgendy <[email-masked]> wrote:
>
>> @Angeli .. Please advise?
>>
>> ᐧ
>>
>> On Mon, Aug 10, 2020 at 3:40 PM Naib Khan <[email-masked]> wrote:
>>
>>> Hi Shady,
>>>
>>> Customer don't want to return we try 3 times. Proof attached.
>>>
>>> Can rearrange?
>>>
>>>
>>> Regards.
>>> Naib
>>>
>>>
>>> On Mon, 10 Aug 2020 at 15:35, Shady Elgendy <[email-masked]> wrote:
>>>
>>>> +Naib Khan <[email-masked]> This must be collected today
>>>>
>>>> Thanks
>>>> ᐧ
>>>>
>>>> On Mon, Aug 10, 2020 at 2:28 PM Angeli Fontillas <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hello team,
>>>>>
>>>>> Customer is following up on the collection, still no one contacted her
>>>>> to collect the item.
>>>>>
>>>>> Return request was raised since 23rd of July.
>>>>>
>>>>> Please push the collection asap.
>>>>>
>>>>> Thank you.
>>>>>
>>>>>
>>>>>
>>>>> *Regards,*
>>>>>
>>>>> *Angeli Fontillas*
>>>>> Customer Care Representative
>>>>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>
>>>>
>>>> --
>>>>
>>>>
>>
>> --
>>
>>
>
> --
> *Regards,*
>
> *Angeli Fontillas*
> Customer Care Representative
> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
> <[email-masked]> │ w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>