Subject: Re: Order #600905662 // Sku :DRP-DR10093 // Name :Dar Rabie Publishing - Rocking Horse // DAMAGED
From: Denmark A <[email-masked]>
To: Dar Rabie <[email-masked]>
Cc: Michael Rolle <[email-masked]>, Dar Rabie Publishing <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Abdelmohsen basha <[email-masked]>
Date: Mon, 10 Aug 2020 14:59:21 +0400
List-Id: <ccteam.mumzworld.com>

Dear Dar,

Please update and send back the item to us.

Regards,

On Sun, Aug 9, 2020 at 3:53 PM Denmark A <[email-masked]> wrote:

> Dear Dar,
>
> Please send back the item to us.
>
> Regards,
> Den mark
>
> On Tue, Aug 4, 2020 at 1:27 PM Dar Rabie <[email-masked]> wrote:
>
>> Hello Michael,
>>
>> Sorry for the delay.
>>
>> The product is not damaged. The plastic piece should be removed as it is
>> only protection for the piece under it.
>>
>> Please advice the costumer to remove all plastic pieces and the
>> packaging.
>>
>> Thank you,
>> Nour
>>
>> On Monday, 3 August 2020, Michael Rolle <[email-masked]>
>> wrote:
>>
>>> Dear Vendor,
>>>
>>> Kindly respond and update as well as we wait for the development to
>>> proceed.
>>>
>>> Regards,
>>> Michael R.
>>> ᐧ
>>>
>>> On Sun, Jul 19, 2020 at 12:21 PM Denmark A <[email-masked]>
>>> wrote:
>>>
>>>> Dear Vendor,
>>>>
>>>> Kindly respond and update as well.
>>>>
>>>> Regards,
>>>> Den mark
>>>>
>>>> On Thu, Jul 9, 2020 at 8:29 AM Denmark A <[email-masked]> wrote:
>>>>
>>>>> Dear Vendor,
>>>>>
>>>>>
>>>>>
>>>>> Please see the below customer complaint and allow us to send the item
>>>>> back to you for your further evaluation.
>>>>>
>>>>>
>>>>> Return Reason:received_damaged_not_as_new
>>>>> Comments :Plastic parts on the horse leg came broken
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> We appreciate your support in this matter, Thank you.
>>>>>
>>>>>
>>>>>
>>>>> Regards,
>>>>>
>>>>> Den mark
>>>>>
>>>> --
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>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/returns.fc/CAFpnSTtvYBimvE%2BA1C_t9nGBdTjpvcDzfPvcKQ4HPvpwFpjxyw%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>> .
>>>>
>>>
>>>
>>> --
>>> *Best Regards,*
>>>
>>> *Michael C. Rolle*
>>>
>>
>>
>> --
>>
>>
>>
>>