Subject: Re: Order - 200321454_2// awb: 2301171106
From: Mary Anne Agapito <[email-masked]>
To: Ronald Gaviola <[email-masked]>
Cc: lastmile <[email-masked]>, customer care <[email-masked]>, Ekta Jesswani <[email-masked]>, Amir Julkarnain <[email-masked]>
Date: Mon, 10 Aug 2020 14:37:18 +0400
List-Id: <ccteam.mumzworld.com>

Hi Ronald,

Kindly share the new tracking number when the order has been reshipped.

Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Mon, Aug 10, 2020 at 2:21 PM Ronald Gaviola <[email-masked]> wrote:

> Hi Mary Anne,
>
> The package will be reshipped with another courier.
>
>
>
>
>
>
> Regards,
> Ronald
>
>
> On Mon, Aug 10, 2020 at 12:36 PM Mary Anne Agapito <[email-masked]>
> wrote:
>
>> Hi Ronald and Lastmile,
>>
>> The customer refused to give her ID and now this has been returned by DHL.
>>
>> Do we still need to ask for the name and ID number of the customer?
>>
>> Please advise. Thank you
>> Warm Regards,
>>
>> *Mary Anne Agapito*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>  w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>