Subject: Re: Urgent: International Shipments Reship Problem
From: Michael Rolle <[email-masked]>
To: Pavankumar A <[email-masked]>
Cc: Ekta Jesswani <[email-masked]>, Denmark A <[email-masked]>, "Returns.fc" <[email-masked]>, Yaseen Shaqra <[email-masked]>, Anne D’souza <[email-masked]>, lastmile <[email-masked]>, Ronald Gaviola <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>, Rodina Magdy <[email-masked]>, Amir Julkarnain <[email-masked]>
Date: Mon, 10 Aug 2020 13:00:39 +0400
List-Id: <ccteam.mumzworld.com>

Dear Team,

Below updates received  5 Orders with CRA already 08/10/2020

ID country CRA
600937051 INDIA CRAMUMZ_DXB13369
600937852 CANADA
600939957 UK CRAMUMZ_DXB13370
600942512 INDIA CRAMUMZ_DXB13371
600939983 UK CRAMUMZ_DXB13372
600940523 US CRAMUMZ_DXB13373
ᐧ

On Mon, Aug 10, 2020 at 8:57 AM Pavankumar A <[email-masked]>
wrote:

> Dear Ekta,
>
> As suggested by you, we can remove loose batteries and reship again with
> dhl *600937852,*
>
> @Returns.fc <[email-masked]>  @Michael Rolle
> <[email-masked]> @Denmark A <[email-masked]> Below
> shipments cancelled as per CC confirmation apart from highlighted in yellow.
>
>
> Please confirm after received, Thanks
>
> and Share CRA Here,
>
>
>
>
>
>
> On Sun, Aug 9, 2020 at 12:39 PM Ekta Jesswani <[email-masked]> wrote:
>
>> Hi Pavan,
>>
>> Can we not remove the batteries and ship it out to the customer?
>> Please let me know if it is feasible or else we will send email to all
>> the customers
>>
>> Regards,
>> Ekta
>>
>> On Sun, 9 Aug 2020 at 12:31, Pavankumar A <[email-masked]>
>> wrote:
>>
>>> Dear Ekta,
>>>
>>> Thanks for advice and
>>>
>>> Below item contain  loose batteries inside as per DHL Reason for return,
>>>
>>>
>>>
>>> So Please suggest here, Thanks
>>>
>>>
>>>
>>> On Sun, Aug 9, 2020 at 11:51 AM Ekta Jesswani <[email-masked]>
>>> wrote:
>>>
>>>> Hi Pavankumar,
>>>>
>>>> Checked the orders and most of them are hand sanitizers and sprays; due
>>>> to the alcohol content, carriers do not want to take it.
>>>> The chances of any other courier company carrying these items are less.
>>>>
>>>> We will email the customers and process refunds for these orders.
>>>> @Returns.fc <[email-masked]> Please create CRA's for these
>>>> orders
>>>>
>>>> *Order 600937852 can be shipped - this is a toy and nothing dangerous
>>>> about it. *
>>>>
>>>>
>>>> Regards,
>>>> Ekta
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> On Sun, 9 Aug 2020 at 11:36, Pavankumar A <[email-masked]>
>>>> wrote:
>>>>
>>>>> Dear Ekta,
>>>>>
>>>>> We are received below shipments from DHL due to DG Items, So now we
>>>>> don't have any option to reship with other couriers, Please suggest here,
>>>>> Thanks
>>>>>
>>>>> ID country
>>>>> 600937051 INDIA
>>>>> 600937852 CANADA
>>>>> 600939957 UK
>>>>> 600942512 INDIA
>>>>> 600939983 UK
>>>>> 600940523 US
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> Regards,
>>>>>
>>>>> *Pavankumar A*
>>>>> Last Mile Operations
>>>>>
>>>>> *P* +971 507074205
>>>>> *E* [email-masked] <[email-masked]>
>>>>>
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>>>>
>>>>
>>>> --
>>>> *Regards, *
>>>>
>>>>
>>>>
>>>
>>> --
>>>
>>> Regards,
>>>
>>> *Pavankumar A*
>>> Last Mile Operations
>>>
>>> *P* +971 507074205
>>> *E* [email-masked] <[email-masked]>
>>>
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>>
>>
>> --
>> *Regards, *
>>
>>
>>
>
> --
>
> Regards,
>
> *Pavankumar A*
> Last Mile Operations
>
> *P* +971 507074205
> *E* [email-masked] <[email-masked]>
>
> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai, UAE
>
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>

-- 
*Best Regards,*

*Michael C. Rolle*