Subject: Re: CUSTOMER RECEIVED WRONG ( ITEM NOT IN HER ORDER )200325451
From: Johannes Jade Pabeca <[email-masked]>
To: Vipul Arora <[email-masked]>
Cc: Muhammad Habib <[email-masked]>, Mohit Caleb <[email-masked]>, "Outbound.fc" <[email-masked]>, Mostafa Said <[email-masked]>, Customer Care Team <[email-masked]>, Asad <[email-masked]>
Date: Mon, 10 Aug 2020 12:31:50 +0400
List-Id: <ccteam.mumzworld.com>

Hi Vipul,

Pls confirm if we ever received the correct item from the vendor?

Pomme - Tom Toy Shelves Wall Unit - White
CNS-POM01WU
ID: 941609

BR

On Mon, Aug 10, 2020 at 12:26 PM Vipul Arora <[email-masked]> wrote:

> Dear Muhammad
>
> I checked we received wrong item, kindly arrange reverse pick and create
> new SO for the same.
>
>
> Thanks
> Vipul
>
> On Mon, 10 Aug 2020 at 11:25, Muhammad Habib <[email-masked]>
> wrote:
>
>> Dear Johannes,
>> As per CCTV item was packed by scanning barcode and the tem was picked
>> from a small location(SML 011004-028-06).
>> This is a big item and it can not accommodate  in small location.
>> @Vipul Arora <[email-masked]>  it seems that the wrong barcode was
>> pasted on the item.please investigate fro
>>
>> On Mon, Aug 10, 2020 at 10:11 AM Johannes Jade Pabeca <
>> [email-masked]> wrote:
>>
>>> TEam,
>>>
>>> Pls update before 12 noon as we need to update the customer.
>>>
>>> Moreover, her item was suppose to be worth around aed 600 and she got an
>>> item worth aed 69.00
>>>
>>> Thnx.
>>>
>>> BR
>>>
>>> On Mon, Aug 10, 2020 at 9:20 AM Mohit Caleb <[email-masked]> wrote:
>>>
>>>> +Muhammad Habib <[email-masked]>
>>>> Kindly investigate on this & revert with the findings
>>>>
>>>> On Mon, Aug 10, 2020 at 9:05 AM Johannes Jade Pabeca <
>>>> [email-masked]> wrote:
>>>>
>>>>> Team
>>>>>
>>>>> Any update on this?
>>>>>
>>>>> On Sun, Aug 9, 2020 at 4:06 PM Johannes Jade Pabeca <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>> Hi Team,
>>>>>>
>>>>>> Pls investigate asap 200325451
>>>>>>
>>>>>> Customer ordered:
>>>>>> Pomme - Tom Toy Shelves Wall Unit - White
>>>>>> CNS-POM01WU
>>>>>> ID: 941609
>>>>>>
>>>>>> BUT RECEIVED
>>>>>>
>>>>>> Whale Little Light
>>>>>> CNS-ALLC01WHALE
>>>>>> 490779
>>>>>>
>>>>>> BR
>>>>>>
>>>>>> --
>>>>>> *Johannes Jade *
>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>> *Johannes Jade *
>>>>>
>>>>>
>>>>
>>>> --
>>>>
>>>>
>>>
>>> --
>>> *Johannes Jade *
>>>
>>>
>>
>> --
>>
>>
>> Thanks & regards,
>>
>>
>>
>>

-- 
*Johannes Jade *