Subject: Re: CUSTOMER RECEIVED WRONG ( ITEM NOT IN HER ORDER )200325451
From: Vipul Arora <[email-masked]>
To: Muhammad Habib <[email-masked]>
Cc: Johannes Jade Pabeca <[email-masked]>, Mohit Caleb <[email-masked]>, "Outbound.fc" <[email-masked]>, Mostafa Said <[email-masked]>, Customer Care Team <[email-masked]>, Asad <[email-masked]>
Date: Mon, 10 Aug 2020 12:25:56 +0400
List-Id: <ccteam.mumzworld.com>

Dear Muhammad

I checked we received wrong item, kindly arrange reverse pick and create
new SO for the same.

Thanks
Vipul

On Mon, 10 Aug 2020 at 11:25, Muhammad Habib <[email-masked]> wrote:

> Dear Johannes,
> As per CCTV item was packed by scanning barcode and the tem was picked
> from a small location(SML 011004-028-06).
> This is a big item and it can not accommodate  in small location.
> @Vipul Arora <[email-masked]>  it seems that the wrong barcode was
> pasted on the item.please investigate fro
>
> On Mon, Aug 10, 2020 at 10:11 AM Johannes Jade Pabeca <
> [email-masked]> wrote:
>
>> TEam,
>>
>> Pls update before 12 noon as we need to update the customer.
>>
>> Moreover, her item was suppose to be worth around aed 600 and she got an
>> item worth aed 69.00
>>
>> Thnx.
>>
>> BR
>>
>> On Mon, Aug 10, 2020 at 9:20 AM Mohit Caleb <[email-masked]> wrote:
>>
>>> +Muhammad Habib <[email-masked]>
>>> Kindly investigate on this & revert with the findings
>>>
>>> On Mon, Aug 10, 2020 at 9:05 AM Johannes Jade Pabeca <
>>> [email-masked]> wrote:
>>>
>>>> Team
>>>>
>>>> Any update on this?
>>>>
>>>> On Sun, Aug 9, 2020 at 4:06 PM Johannes Jade Pabeca <
>>>> [email-masked]> wrote:
>>>>
>>>>> Hi Team,
>>>>>
>>>>> Pls investigate asap 200325451
>>>>>
>>>>> Customer ordered:
>>>>> Pomme - Tom Toy Shelves Wall Unit - White
>>>>> CNS-POM01WU
>>>>> ID: 941609
>>>>>
>>>>> BUT RECEIVED
>>>>>
>>>>> Whale Little Light
>>>>> CNS-ALLC01WHALE
>>>>> 490779
>>>>>
>>>>> BR
>>>>>
>>>>> --
>>>>> *Johannes Jade *
>>>>>
>>>>>
>>>>
>>>> --
>>>> *Johannes Jade *
>>>>
>>>>
>>>
>>> --
>>>
>>>
>>
>> --
>> *Johannes Jade *
>>
>>
>
> --
>
>
> Thanks & regards,
>
>
>
>