Subject: Re: Order Number 600811300
From: "'Pradeep M' via customer care" <[email-masked]>
To: Anas nazzal <[email-masked]>
Cc: customer care <[email-masked]>, Sara Ahmed <[email-masked]>, Amr Abed <[email-masked]>, Tech Team <[email-masked]>
Date: Mon, 10 Aug 2020 11:57:12 +0530
List-Id: <ccteam.mumzworld.com>

Hi Anas,

Partial refund to Ygag Gc is not allowed.

Thanks,
Pradeep M

On 08/08/2020 02:17 PM, Anas nazzal wrote:
> Dear Pradeep,
>
> Kindly share the latest update on the below.
>
> Best Regards,
> Anas Nazzal
>
> On Mon, Aug 3, 2020 at 10:44 AM Anas nazzal <[email-masked] 
> <mailto:[email-masked]>> wrote:
>
>     Dear Pradeep,
>
>     Please note that the below customer [email-masked]
>     <mailto:[email-masked]> redeemed the code for
>     order 600811300, but she requested to return and refund one item
>     worth 170 AED.
>     The refund to the gift code was done but the code itself has been
>     expired.
>     Kindly assist and extend the code so the customer will be able to
>     redeem the code for another orders.
>
>     Best regards,
>     Anas Nazzal
>
>
>
>     On Mon, Aug 3, 2020 at 10:06 AM Anas nazzal <[email-masked]
>     <mailto:[email-masked]>> wrote:
>
>         Dear Team,
>
>         Kindly note that the refunded amount 170 AED has not been
>         credited in the GC yet,
>         Email ID [email-masked] <mailto:[email-masked]>
>         Please find the screenshots below for the same
>
>         image.png
>         image.png
>
>         Best Regards
>         Anas Nazzal
>