Subject: Re: URGENT Collection / May Request - Order No. 600856687 / CRA_AR_RE13108
From: Naib Khan <[email-masked]>
To: Shady Elgendy <[email-masked]>, Road Rider Customer Support <[email-masked]>, Road Rider <[email-masked]>
Cc: Hyacinth Joyce <[email-masked]>, lastmile <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>
Date: Mon, 10 Aug 2020 09:02:56 +0400
List-Id: <ccteam.mumzworld.com>

Hi Shady,

Item collected.

@Road Rider Customer Support <[email-masked]> @Road Rider
<[email-masked]> please send today to our FC.

Regards.
Naib

On Mon, 10 Aug 2020 at 08:27, Shady Elgendy <[email-masked]> wrote:

> @Naib Khan <[email-masked]> Please be sure that the item is collected
> today
>
> Thanks
> ᐧ
>
> On Sun, Aug 9, 2020 at 5:02 PM Hyacinth Joyce <[email-masked]> wrote:
>
>> Hi team,
>>
>> The customer called to follow up and is very upset about the delay in
>> collection and threats to raise a formal complaint.
>>
>> The request was created in May and the item is not collected until Today.
>>
>> Please ensure Tomorrow collection without fail.
>>
>>
>> Thank you.
>>
>>
>> Best Regards,
>>
>> *Joyce Alvarado*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
>>  www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>
>
> --
>
>