Subject: Re: Order #600924053 // Sku :MD-CCSWJGD // Name :Childhome - Baby Wrapper Universal Jersey Gold Dots - White // Item with stain
From: Denmark A <[email-masked]>
To: Jeno Serenio <[email-masked]>
Cc: customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Samran Iftikhar <[email-masked]>, Michael Rolle <[email-masked]>, Abdelmohsen basha <[email-masked]>
Date: Sun, 9 Aug 2020 22:56:09 +0400
List-Id: <ccteam.mumzworld.com>

Dear Jeno,

Please update us here, thank you.

Regards,
Den mark

On Wed, Aug 5, 2020 at 5:00 PM Jeno Serenio <[email-masked]> wrote:

> Dear Michael,
>
>
>
> Good afternoon.
>
>
>
> Thank you for the follow up.
>
>
>
> We are on the process of verifying the claim for this item with the mother
> company.
>
>
>
> Once we have done the verification, we will advise you accordingly.
>
>
>
> Wishing you good day.
>
>
>
> Kind regards,
>
>
>
> *Jeno Serenio*
>
> *Sales Coordinator*
>
>
>
> *UAE weekend: Friday and Saturday*
>
>
>
>
>
>
>
>
>
> *JENO SERENIO*
>
> SALES COORDINATOR
>
>
>
> DUBAI SILICON OASIS FREE ZONE
>
> LIGHT INDUSTRIAL UNITS  •  LIU 6 - OFFICE D7 & D8
>
> PO BOX 450201  •  DUBAI - UAE
>
>
>
>
> M  +971 569 636 787 •  T  +971 4 326 3080 - Ext. 212
>
>
>
> [email-masked] •  MAPYR.COM <http://www.mapyr.com/>
>
>
>
>
>
> *CONFIDENTIALITY*: This e-mail and any attachments are confidential and
> may be privileged. If you are not a named recipient, please notify the
>
> sender immediately and do not disclose the contents to another person, use
> it for any purpose or store or copy the information in any medium.
>
> Please consider your environmental responsibility. Before printing this
> e-mail message, ask yourself whether you really need a hard copy.
>
>
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Wednesday, August 5, 2020 4:45 PM
> *To:* Jeno Serenio <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Alina D'Souza <[email-masked]>; Samran
> Iftikhar <[email-masked]>; Michael Rolle <
> [email-masked]>; Abdelmohsen basha <[email-masked]>
> *Subject:* Re: Order #600924053 // Sku :MD-CCSWJGD // Name :Childhome -
> Baby Wrapper Universal Jersey Gold Dots - White // Item with stain
>
>
>
> Dear Jeno,
>
>
>
> Please advise what is the development of the above case.
>
>
>
> Best Regards,
>
>
>
> Michael R.
>
>
>
> On Wed, Jul 22, 2020 at 12:49 PM Denmark A <[email-masked]> wrote:
>
> Dear Jeno,
>
>
>
> Find the attached Sales Invoice for your reference.
>
>
>
> Regards,
>
>
>
> On Wed, Jul 22, 2020 at 12:26 PM Jeno Serenio <[email-masked]> wrote:
>
> Dear Den Mark,
>
>
>
> Good afternoon.
>
>
>
> Thank you for sharing this aftersales issue.
>
>
>
> Could you please send us your customer receipt copy for this item please.
>
>
>
> Looking forward to hear from you.
>
>
>
> Wishing you good day.
>
>
>
> Kind regards,
>
>
>
> *Jeno Serenio*
>
> *Sales Coordinator*
>
>
>
> *UAE weekend: Friday and Saturday*
>
>
>
>
>
>
>
>
>
> *JENO SERENIO*
>
> SALES COORDINATOR
>
>
>
> DUBAI SILICON OASIS FREE ZONE
>
> LIGHT INDUSTRIAL UNITS  •  LIU 6 - OFFICE D7 & D8
>
> PO BOX 450201  •  DUBAI - UAE
>
>
>
>
> M  +971 569 636 787 •  T  +971 4 326 3080 - Ext. 212
>
>
>
> [email-masked] •  MAPYR.COM <http://www.mapyr.com/>
>
>
>
>
>
> *CONFIDENTIALITY*: This e-mail and any attachments are confidential and
> may be privileged. If you are not a named recipient, please notify the
>
> sender immediately and do not disclose the contents to another person, use
> it for any purpose or store or copy the information in any medium.
>
> Please consider your environmental responsibility. Before printing this
> e-mail message, ask yourself whether you really need a hard copy.
>
>
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Wednesday, July 22, 2020 12:04 PM
> *To:* Jeno Serenio <[email-masked]>
> *Cc:* customer care <[email-masked]>; Returns.fc <
> [email-masked]>; Alina D'Souza <[email-masked]>; Samran
> Iftikhar <[email-masked]>; Michael Rolle <
> [email-masked]>; Abdelmohsen basha <[email-masked]>
> *Subject:* Order #600924053 // Sku :MD-CCSWJGD // Name :Childhome - Baby
> Wrapper Universal Jersey Gold Dots - White // Item with stain
>
>
>
> Dear Vendor,
>
>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
>
>
> Return Reason:received_damaged_not_as_new
> Comments :I received the item with dirt
>
>
>
>
>
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>
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> We appreciate your support in this matter, Thank you.
>
>
>
> Stay HOME Stay SAFE…
>
> Best Regards,
>
> Den mark
>
>