Subject: Re: Sunveno - All Season Royal Baby Bed - Pink
From: Manisha R <[email-masked]>
To: Nitin Jain <[email-masked]>
Cc: Angeli Fontillas <[email-masked]>, customer care <[email-masked]>
Date: Sun, 9 Aug 2020 17:33:41 +0400
List-Id: <ccteam.mumzworld.com>

Dear  Angeli,
Please inform the customer that there is no extra cover. The feature
clearly says, that the bedding - means the internal part of Royal baby bed.
This bed can also be used as such but we have also provided a washable
cover that can be removed and washed. Hope this clears the Customer Query.
*Thanks & Regards,*

*Manisha*

*✆ *+971-527394443

On Sun, Aug 9, 2020 at 2:51 PM Nitin Jain <[email-masked]> wrote:

> Hi Manisha- Pls check and reply
> Nitin
>
> On Sun, Aug 9, 2020 at 2:50 PM Angeli Fontillas <[email-masked]>
> wrote:
>
>> Hello,
>>
>> Good day!
>>
>> Kindly help us check on this please, customer purchased the below item
>> and expecting an extra cover as per the features.
>>
>>
>> *Sunveno - All Season Royal Baby Bed - PinkSKU-SBF-SN_KBE_PI*
>>
>>
>> Kindly confirm if it is supposed to include an extra cover or just the
>> cover as per the photo/image in the website?
>>
>> Thank you.
>>
>>
>> *Regards,*
>>
>> *Angeli Fontillas*
>> Customer Care Representative
>> p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]
>> <[email-masked]> │ w: www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>
>
> --
> Regards
> Nitin Jain
>