Subject: Re: Order number 600783466
From: Denmark A <[email-masked]>
To: Glaiza <[email-masked]>
Cc: Yaseen Shaqra <[email-masked]>, Anas nazzal <[email-masked]>, repairs <[email-masked]>, rizwan <[email-masked]>, customer care <[email-masked]>, Afra Syed <[email-masked]>, brands <[email-masked]>, mili <[email-masked]>, Michaela Manibo <[email-masked]>
Date: Sun, 9 Aug 2020 16:55:57 +0400
List-Id: <ccteam.mumzworld.com>

@Anas nazzal <[email-masked]> @Yaseen Shaqra <[email-masked]> Check
the vendor requirements and inform the customer as well.

Regards,
Den mark

On Sun, Aug 9, 2020 at 4:51 PM Glaiza <[email-masked]> wrote:

> Dear Denmark,
>
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> Received RMA, can you also please share some images of the product?
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> We do have spare part similar to the mattress pad of Lullaby Playard.
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> Please see attached for your reference, it’s a mattress for Lullaby Dream.
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> Regards,
>
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> Glaiza Abutin
>
> Purchasing Executive
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> T: +971 4 222 0799 <+97142220799> M: +971 52 625 1443 <+971526251443>
>
> F: +971 4 228 2423 <+97142282423> E: [email-masked]
>
> A: Office 1805 Emirates NBD New Deira Building
>
> Baniyas Road, Dubai P.O. Box 6761
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>
> *Office Timings:* 8am – 5pm Sun to Thu UAE Local time
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> *Office Closed*: Fri – Sat UAE Weekend
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> *From:* Denmark A <[email-masked]>
> *Sent:* Sunday, August 9, 2020 4:31 PM
> *To:* Yaseen Shaqra <[email-masked]>
> *Cc:* Anas nazzal <[email-masked]>; repairs <[email-masked]>;
> rizwan <[email-masked]>; customer care <[email-masked]>; Afra
> Syed <[email-masked]>; brands <[email-masked]>; mili <[email-masked]>;
> Glaiza <[email-masked]>; Michaela Manibo <[email-masked]>
> *Subject:* Re: Order number 600783466
>
>
>
> Dear Yaseen,
>
>
>
> Please create a CRA for the specific item that needs to be collected  and
> updated in the tracker sheet so we can proceed .
>
>
>
> @Glaiza <[email-masked]> Please find the attached RMA filled up form
> for your reference.
>
>
>
> Regards,
>
> Den mark
>
>
>
>
>
> On Sun, Aug 9, 2020 at 4:16 PM Yaseen Shaqra <[email-masked]>
> wrote:
>
> Hi Denmark,
>
>
>
> Please update us at the earliest, the customer is following up
>
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>
> On Wed, Aug 5, 2020 at 11:52 AM Michaela Manibo <
> [email-masked]> wrote:
>
> Team,
>
> Customer is following up on this case.  Please assist.
>
>
>
>
>
> On Mon, Aug 3, 2020 at 12:02 PM Anas nazzal <[email-masked]> wrote:
>
> Dear Denmark,
>
>
>
> KIndly assist and share RMA for the below .
>
>
>
> Best regards
>
> Anas Nazzal
>
>
>
> On Mon, Aug 3, 2020 at 8:42 AM Glaiza <[email-masked]> wrote:
>
> Dear Anas,
>
>
>
> Please fill up the attached GBT RMA form and send us with complete details.
>
> Kindly also share images or video of the actual item.
>
>
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> *NOTE:* Kindly share RMA form with any communication relating to returns,
> missing parts/spare parts request, repairs.
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>
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>
> Hi @repairs <[email-masked]>, please check below spare part if
> available for Lullaby Baby Playard (CH79094). Thanks!
>
>
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>
>
> Regards,
>
>
>
>
>
>
> Glaiza Abutin
>
> Purchasing Executive
>
>
>
> T: +971 4 222 0799 <+97142220799> M: +971 52 625 1443 <+971526251443>
>
> F: +971 4 228 2423 <+97142282423> E: [email-masked]
>
> A: Office 1805 Emirates NBD New Deira Building
>
> Baniyas Road, Dubai P.O. Box 6761
>
>
>
> *Office Timings:* 8am – 5pm Sun to Thu UAE Local time
>
> *Office Closed*: Fri – Sat UAE Weekend
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> *From:* Anas nazzal <[email-masked]>
> *Sent:* Sunday, August 2, 2020 4:54 PM
> *To:* brands <[email-masked]>; rizwan <[email-masked]>; Glaiza <
> [email-masked]>; mili <[email-masked]>
> *Cc:* customer care <[email-masked]>; Afra Syed <[email-masked]>
> *Subject:* Order number 600783466
>
>
>
> Dear team,
>
>
>
> The below customer confirmed that the Chicco - Lullaby Baby Playard -
> Orion has been delivered without mattress pad
>
> SKU    GT-CH79094-51
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> Best regards,
>
> Anas Nazzal
>
>
>
>
> --
>
> Best Regards,
>
> *Yaseen Mohammed*
>
> Customer Care Representative
> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
>  www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>