Subject: Re: Order Number 600931140
From: Denmark A <[email-masked]>
To: Yaseen Shaqra <[email-masked]>
Cc: Deepika Agarwal <[email-masked]>, Anas nazzal <[email-masked]>, [email-masked], customer care <[email-masked]>, Ashar Chalakkal <[email-masked]>, "Returns.fc" <[email-masked]>, Michaela Manibo <[email-masked]>
Date: Sun, 9 Aug 2020 16:44:08 +0400
List-Id: <ccteam.mumzworld.com>

Dear Yaseen,

Item not yet received, and also please remind the Vendor to put my name on
that item they will hand over to the Return Department.

Regards,
Den mark

On Sun, Aug 9, 2020 at 3:47 PM Yaseen Shaqra <[email-masked]> wrote:

> Hi Denmark,
>
> Please check and confirm if you received the missing products
>
> Kindly note that the customer wants to receive the missing product before
> 11.08.2020 or she wants a full refund
>
> On Wed, Aug 5, 2020 at 5:51 PM Michaela Manibo <
> [email-masked]> wrote:
>
>> Team,
>>
>> May we please ask you to hand it over to Denmark and make sure to
>> include the order number.,- 600931140
>>
>> @Denmark A <[email-masked]> please assist in reshipping it to the
>> customer please. thank you.
>>
>> Thanks
>>
>>
>>
>> On Wed, Aug 5, 2020 at 5:45 PM Deepika Agarwal <[email-masked]>
>> wrote:
>>
>>> Hi,
>>>
>>> We are very sorry about this.
>>> We can send the missing balloons tomorrow itself.
>>>
>>> Regards
>>>
>>>
>>>
>>> *Deepika Agarwal   | * Co-Founder
>>>
>>> Global Wellness <http://www.globalwellness.co/> | Calorie Count
>>> <http://www.caloriecount.ae/>
>>>
>>> 308, Binary Tower, Business Bay, Dubai.
>>>
>>> M: +971 524268553
>>>
>>>
>>>
>>> On 5 Aug 2020, at 5:39 PM, Michaela Manibo <
>>> [email-masked]> wrote:
>>>
>>> 
>>> Team,
>>>
>>> Customer only received the  13 alphabet balloons.(HAPPY BIRTHDAY) but
>>> not the 12 other balloons.
>>>
>>> Please advise ASAP.
>>>
>>> Thanks
>>>
>>>
>>>
>>> On Mon, Jul 27, 2020 at 10:47 AM Deepika Agarwal <
>>> [email-masked]> wrote:
>>>
>>>> Hi Anas,
>>>>
>>>>
>>>>
>>>> Please ignore the previous email sent.
>>>>
>>>>
>>>>
>>>> The combo consists of:
>>>>
>>>> 6 pieces golden balloon
>>>>
>>>> 6 pieces confetti balloon
>>>>
>>>> 13 alphabet balloons.(HAPPY BIRTHDAY)
>>>>
>>>>
>>>>
>>>> These were all included in the packet.
>>>>
>>>> The customer would have mistaken the entire combo of 13 alphabets as 1
>>>> piece.
>>>>
>>>>
>>>>
>>>>
>>>>
>>>> Regards
>>>>
>>>>
>>>>
>>>> *Deepika Agarwal   |* Co-Founder
>>>>
>>>> Global Wellness <http://www.globalwellness.co/> | Calorie Count
>>>> <http://www.caloriecount.ae/> |Party Propz <http://www.partypropz.co/>
>>>>
>>>> 308, Binary Tower, Business Bay, Dubai.
>>>>
>>>> M: +971 524268553
>>>>
>>>>
>>>>
>>>> *From:* Anas nazzal <[email-masked]>
>>>> *Sent:* Sunday, July 26, 2020 3:07 PM
>>>> *To:* [email-masked]; [email-masked]
>>>> *Cc:* customer care <[email-masked]>; Ashar Chalakkal <
>>>> [email-masked]>
>>>> *Subject:* Order Number 600931140
>>>>
>>>>
>>>>
>>>> Dear Team,
>>>>
>>>>
>>>>
>>>> The below customer complained that only 13 Pcs have been delivered for
>>>>
>>>> Party Propz - 25pcs Golden Happy Birthday Decoration Set
>>>>
>>>> SKU               GW-HAPCM44
>>>>
>>>>
>>>>
>>>> Best Regards,
>>>>
>>>> Anas Nazzal
>>>>
>>>>
>>>>
>>>
>
> --
>
> Best Regards,
>
> *Yaseen Mohammed*
>
> Customer Care Representative
> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
>  www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>