Subject: SMSA 290101509998 || Order 200326170 - Complaint
From: Mariya Christy <[email-masked]>
To: Ekta Jesswani <[email-masked]>
Cc: Amir Mustafa Ebadda <[email-masked]>, Customer Care Team <[email-masked]>, Leena <[email-masked]>, Key Accounts - UAE <[email-masked]>, Mir Taqi Ali <[email-masked]>, Raghda Osama Abdelsalam Shemy <[email-masked]>
Date: Sun, 9 Aug 2020 12:35:23 +0000
List-Id: <ccteam.mumzworld.com>

Dear Ekta,

With refer to below complaint we will investigate and will update you ASAP.

TKT# 2259747.

Thanks & Regards,
MARIYA CHRISTY

CS Key Accounts Agent
Customer Service Dept.
Dubai - United Arab Emirates

T

+971 4 606 9099

 EXT

  4032

M

+971 58 954 7017

 F

+971 4 235 1166

E

[email-masked]<mailto:[email-masked]>

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From: Ekta Jesswani [mailto:[email-masked]]
Sent: Sunday, 09 August, 2020 2:14 PM
To: Mariya Christy; Raghda Osama Abdelsalam Shemy
Cc: Amir Mustafa Ebadda; Customer Care Team; Leena
Subject: SMSA 290101509998 || Order 200326170 - Complaint

Hi Mariya and Raghda,

The subject order was delivered to the customer yesterday and he has complained the driver took an amount of SAR 169 from the customer.
The order is already paid and so, there was no COD to be collected.

Please investigate this matter and let us know asap.

Thanks

--
Regards,

[https://docs.google.com/uc?export=download&id=1vx9GjK5w4TX8awN5r192ZT0BxLw2nGcN&revid=0B7lJH7sxJ5zwK2pKMUdycXVzYzdnWE1TcEQ2RWVISitKK0NZPQ]