Subject: Re: Order Number 600931140
From: Yaseen Shaqra <[email-masked]>
To: Denmark A <[email-masked]>
Cc: Deepika Agarwal <[email-masked]>, Anas nazzal <[email-masked]>, [email-masked], customer care <[email-masked]>, Ashar Chalakkal <[email-masked]>, "Returns.fc" <[email-masked]>, Michaela Manibo <[email-masked]>
Date: Sun, 9 Aug 2020 15:46:17 +0400
List-Id: <ccteam.mumzworld.com>

Hi Denmark,

Please check and confirm if you received the missing products

Kindly note that the customer wants to receive the missing product before
11.08.2020 or she wants a full refund

On Wed, Aug 5, 2020 at 5:51 PM Michaela Manibo <
[email-masked]> wrote:

> Team,
>
> May we please ask you to hand it over to Denmark and make sure to
> include the order number.,- 600931140
>
> @Denmark A <[email-masked]> please assist in reshipping it to the
> customer please. thank you.
>
> Thanks
>
>
>
> On Wed, Aug 5, 2020 at 5:45 PM Deepika Agarwal <[email-masked]>
> wrote:
>
>> Hi,
>>
>> We are very sorry about this.
>> We can send the missing balloons tomorrow itself.
>>
>> Regards
>>
>>
>>
>> *Deepika Agarwal   | * Co-Founder
>>
>> Global Wellness <http://www.globalwellness.co/> | Calorie Count
>> <http://www.caloriecount.ae/>
>>
>> 308, Binary Tower, Business Bay, Dubai.
>>
>> M: +971 524268553
>>
>>
>>
>> On 5 Aug 2020, at 5:39 PM, Michaela Manibo <[email-masked]>
>> wrote:
>>
>> 
>> Team,
>>
>> Customer only received the  13 alphabet balloons.(HAPPY BIRTHDAY) but not
>> the 12 other balloons.
>>
>> Please advise ASAP.
>>
>> Thanks
>>
>>
>>
>> On Mon, Jul 27, 2020 at 10:47 AM Deepika Agarwal <
>> [email-masked]> wrote:
>>
>>> Hi Anas,
>>>
>>>
>>>
>>> Please ignore the previous email sent.
>>>
>>>
>>>
>>> The combo consists of:
>>>
>>> 6 pieces golden balloon
>>>
>>> 6 pieces confetti balloon
>>>
>>> 13 alphabet balloons.(HAPPY BIRTHDAY)
>>>
>>>
>>>
>>> These were all included in the packet.
>>>
>>> The customer would have mistaken the entire combo of 13 alphabets as 1
>>> piece.
>>>
>>>
>>>
>>>
>>>
>>> Regards
>>>
>>>
>>>
>>> *Deepika Agarwal   |* Co-Founder
>>>
>>> Global Wellness <http://www.globalwellness.co/> | Calorie Count
>>> <http://www.caloriecount.ae/> |Party Propz <http://www.partypropz.co/>
>>>
>>> 308, Binary Tower, Business Bay, Dubai.
>>>
>>> M: +971 524268553
>>>
>>>
>>>
>>> *From:* Anas nazzal <[email-masked]>
>>> *Sent:* Sunday, July 26, 2020 3:07 PM
>>> *To:* [email-masked]; [email-masked]
>>> *Cc:* customer care <[email-masked]>; Ashar Chalakkal <
>>> [email-masked]>
>>> *Subject:* Order Number 600931140
>>>
>>>
>>>
>>> Dear Team,
>>>
>>>
>>>
>>> The below customer complained that only 13 Pcs have been delivered for
>>>
>>> Party Propz - 25pcs Golden Happy Birthday Decoration Set
>>>
>>> SKU               GW-HAPCM44
>>>
>>>
>>>
>>> Best Regards,
>>>
>>> Anas Nazzal
>>>
>>>
>>>
>>

-- 

Best Regards,

*Yaseen Mohammed*

Customer Care Representative
p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
500245, Dubai, UAE