Subject: Re: CRA NOT DONE - S000778379978-100125154 - DDA CASE
From: Zubair Wahid <[email-masked]>
To: Hussain Firoz Miyagamwala <[email-masked]>
Cc: customer care <[email-masked]>, Malak Nobeh <[email-masked]>, "Asad ." <[email-masked]>, Ahmed Irfan <[email-masked]>, Ronald Gaviola <[email-masked]>, Eugene Mugisa <[email-masked]>, Shady Elgendy <[email-masked]>, Naib Khan <[email-masked]>, KSA Lastmile <[email-masked]>, Mohamed Magdy <[email-masked]>, Sagar Khawani <[email-masked]>
Date: Sun, 9 Aug 2020 11:16:33 +0300
List-Id: <ccteam.mumzworld.com>

@Eugene Mugisa <[email-masked]> make sure we charge this to Shipa.

Thanks
Zubair

On Sun, Aug 9, 2020 at 11:08 AM Hussain Firoz Miyagamwala <
[email-masked]> wrote:

> Team,
>
> I have created the CRA for this.
>
> CRAKTM9610
>
>
>
> On Sun, Aug 9, 2020 at 11:53 AM Asad . <[email-masked]> wrote:
>
>> Lost by Shipa? If so please communicate with them and process refund to
>> the customer and close the case today.
>>
>>
>>
>> Kind Regards,
>>
>> *Asad Pirzada*
>> Chief Operations Officer
>>
>> *M * +971 504 09 5386
>> *E* [email-masked]
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>> *From: *Zubair Wahid <[email-masked]>
>> *Date: *Sunday, 9 August 2020 at 11:50 AM
>> *To: *Malak Nobeh <[email-masked]>
>> *Cc: *Hussain Firoz Miyagamwala <[email-masked]>, customer care <
>> [email-masked]>, Ahmed Irfan <[email-masked]>, Ronald Gaviola
>> <[email-masked]>, Eugene Mugisa <[email-masked]>, Shady
>> Elgendy <[email-masked]>, Naib Khan <[email-masked]>, Asad <
>> [email-masked]>, KSA Lastmile <[email-masked]>, Mohamed
>> Magdy <[email-masked]>
>> *Subject: *Re: CRA NOT DONE - S000778379978-100125154 - DDA CASE
>>
>>
>>
>> Hi Hussain
>>
>> We have the POD for this order, it was dispatched on 30/04/2020
>>
>> We can refund the customer but we need to charge Shipa for this
>>
>> Thanks
>>
>> Zubair
>>
>>
>>
>>
>>
>> On Sun, Aug 9, 2020 at 9:08 AM Malak Nobeh <[email-masked]> wrote:
>>
>> Dear Zubair - Ahmad,
>>
>> We need URGENT response here please , the DDA team following up with us.
>>
>> Thanks.
>>
>>
>>
>> On Tue, 4 Aug 2020 at 16:18, Hussain Firoz Miyagamwala <
>> [email-masked]> wrote:
>>
>> Dear Malak,
>>
>>
>>
>> As per the AWB this was never dispatched.
>>
>> @Zubair Wahid <[email-masked]> Please confirm if we can cancel
>> this shipment urgently.
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> On Tue, Aug 4, 2020 at 4:12 PM Malak Nobeh <[email-masked]> wrote:
>>
>> Hi Hussain,
>>
>> This shipment has been returned since April and we still have no CRA.
>>
>>
>>
>>
>> TAL-KSA-15572-129-G-1
>> TAL-KSA-15572-53-G-1
>> TAL-KSA-15572-61-G-1
>> KSA-TTE-37/106
>> KSA-TTE-37/205
>> NOURA-4119
>>
>>
>>
>>
>> Courier Info:
>>
>>
>> Courier Name: Shippa
>> AWB:  S000778379978
>>
>>
>>
>> Please raise CRA.
>>
>> Thanks.
>>
>>
>>
>>
>> --
>>
>>
>>
>>
>>
>> --
>>
>>
>>