Subject: Re: Cancel - SO# 200301837_1
From: Hussain Firoz Miyagamwala <[email-masked]>
To: Anas nazzal <[email-masked]>
Cc: KSA Lastmile <[email-masked]>, customer care <[email-masked]>, Zubair Wahid <[email-masked]>, Ahmed Irfan <[email-masked]>
Date: Sun, 9 Aug 2020 10:40:59 +0400
List-Id: <ccteam.mumzworld.com>

Dear Anas,

Is this the missing item case ?

@Zubair Wahid <[email-masked]> @Ahmed Irfan <[email-masked]> Please
check and confirm

On Sun, Aug 9, 2020 at 10:31 AM Anas nazzal <[email-masked]> wrote:

> Dear Hussain,
>
> Kindly assist with the below as the customer would like to refund
> KSA-TT-LIT-644658
> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1125082>
> only.
>
> Best Regards,
> Anas Nazzal
>
> ---------- Forwarded message ---------
> From: Anas nazzal <[email-masked]>
> Date: Sat, Aug 8, 2020 at 5:41 PM
> Subject: Re: Cancel - SO# 200301837_1
> To: Ahmed Irfan <[email-masked]>, Hussain Firoz Miyagamwala <
> [email-masked]>, Zubair Wahid <[email-masked]>, KSA Lastmile
> <[email-masked]>
> Cc: customer care <[email-masked]>
>
>
> Dear Team,
>
> Kindly confirm if the order has been returned to create CRA accordingly.
>
> Best regards,
> Anas Nazzal
>
> On Wed, Jul 15, 2020 at 6:41 PM Ahmed Irfan <[email-masked]> wrote:
>
>> Hi Team,
>>
>> We have sent an email to 3PL to cancel & send us back ASAP. @Yaseen
>> Shaqra <[email-masked]>  I will add you in the mail so you can
>> follow up.
>>
>> Thanks
>> Ahmed
>>
>> On Mon, Jul 13, 2020 at 3:08 PM Yaseen Shaqra <[email-masked]>
>> wrote:
>>
>>> Hi Team,
>>>
>>> Please note that the shipment is not canceled until now, the customer
>>> wants a refund urgently
>>>
>>> @Zubair Wahid <[email-masked]> @Ahmed Irfan <[email-masked]> Please
>>> assist
>>>
>>> On Tue, Jun 30, 2020 at 5:30 PM Radwa Ali <[email-masked]> wrote:
>>>
>>>> Hi @Hussain Firoz Miyagamwala <[email-masked]> , @Ahmed Irfan
>>>> <[email-masked]> ,
>>>> Please cancel this shipment and create CRA we need to refund the cst
>>>> ASAP.
>>>> We escalated an INC#  in zendesk but have no updates since thursday
>>>> *Radwa Ali*
>>>> Customer Care Representative
>>>> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
>>>>  www.mumzworld.com
>>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>>> 500245, Dubai, UAE
>>>>
>>>
>>>
>>> --
>>>
>>> Best Regards,
>>>
>>> *Yaseen Shaqra*
>>>
>>> Customer Care Representative
>>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>>> w: www.mumzworld.com
>>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>>> 500245, Dubai, UAE
>>>
>>>
>>