Subject: Re: Missing item
From: Naib Khan <[email-masked]>
To: Mohit Caleb <[email-masked]>
Cc: Shady Elgendy <[email-masked]>, Ekta Jesswani <[email-masked]>, lastmile <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>
Date: Sun, 9 Aug 2020 09:55:57 +0400
List-Id: <ccteam.mumzworld.com>

Hi R.R,

600942829_2

As per our record, 2 boxes shipped but the customer received only one box.

please investigate and delivered the missing box today ASAP customer ff up.

Regards.
Naib

On Sun, 9 Aug 2020 at 09:53, Naib Khan <[email-masked]> wrote:

> Hi Mohit,
>
> will investigate now and the missing box will be delivered today ASAP.
>
> Regards.
> Naib
>
>
> On Sun, 9 Aug 2020 at 09:38, Mohit Caleb <[email-masked]> wrote:
>
>> Hi Shady,
>>
>> Good Morning, the order was packed into two packages, mentioned the
>> missing item in one package, the rest in the other package.
>> Seems like the customer has received only 1 package from the order.
>>
>> @Naib Khan <[email-masked]> - Sales Order 600942829_2, kindly make a
>> follow up with the 3PL partner to deliver the second package without any
>> further delay.
>>
>> Thanks & Regards,
>>
>> On Sun, Aug 9, 2020 at 8:29 AM Shady Elgendy <[email-masked]> wrote:
>>
>>> +Mohit Caleb <[email-masked]> Please check if the customer
>>> received this item missing or not
>>> I see on system item is shipped
>>>
>>> Infantino - Elevate Adjustable Nursing Pillow
>>> ᐧ
>>>
>>> On Fri, Aug 7, 2020 at 7:22 AM Mona Ataya <[email-masked]> wrote:
>>>
>>>>
>>>>
>>>> Sent from my iPhone
>>>>
>>>> Begin forwarded message:
>>>>
>>>> *From:* Maitha Alkhayyal <[email-masked]>
>>>> *Date:* 6 August 2020 at 10:12:18 PM GST
>>>> *To:* mumzworld customer care <[email-masked]>
>>>> *Subject:* *Missing item*
>>>>
>>>> 
>>>> Hib, I receive all the items except the nursing pillows so can you
>>>> check
>>>>
>>>>
>>>
>>> --
>>>
>>>
>>
>> --
>>
>>