Subject: Re: Missing Items 600884532
From: Hyacinth Joyce <[email-masked]>
To: Muhammad Habib <[email-masked]>, Vipul Arora <[email-masked]>, Mohit Caleb <[email-masked]>, lastmile <[email-masked]>, Naib Khan <[email-masked]>, Eugene Mugisa <[email-masked]>
Cc: Jaymar Tolentino <[email-masked]>, Shek Hussain <[email-masked]>, Mary Anne Agapito <[email-masked]>, Vipin Raj <[email-masked]>, Mostafa Said <[email-masked]>, Anas nazzal <[email-masked]>, "Outbound.fc" <[email-masked]>, Syed Yakoob <[email-masked]>, Ashish Nair <[email-masked]>, customer care <[email-masked]>, Shady Elgendy <[email-masked]>, Mohamed Magdy <[email-masked]>, Edel Saballa <[email-masked]>
Date: Sun, 9 Aug 2020 09:35:04 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

The customer called again to follow up and is extremely upset.

The customer is still following up about the below item. She requested for
2 qty pack of 6.
The customer is supposed to receive 12 packs but only 2 was delivered.

HTCO-1610037
<https://3651277.app.netsuite.com/app/common/item/item.nl?id=1140969> Rudolfs
- Organic Pear, Blueberry Oat Porridge Smoothie 110g - Pack Of 6 2
@Vipul Arora <[email-masked]> / @Muhammad Habib <[email-masked]> is
the missing qty's (10 pcs.) received and processed for reshipping?

@lastmile <[email-masked]> / @Naib Khan <[email-masked]> is
reship arranged? If yes, may we know to which courier in order for us to
follow up with them.

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Tue, 4 Aug 2020 at 12:08, Muhammad Habib <[email-masked]> wrote:

> Dear Vipul,
>
> Items have been processed for reshipping under order sequence 600884532_1.
> @lastmile <[email-masked]>  PLease do the needful further.
>
> On Tue, Aug 4, 2020 at 11:06 AM Vipul Arora <[email-masked]> wrote:
>
>> @Muhammad Habib <[email-masked]> / @Mohit Caleb
>> <[email-masked]> Missing Quantity handed over to you, kindly
>> re-ship the same.
>> ᐧ
>>
>> On Wed, 29 Jul 2020 at 16:39, Jaymar Tolentino <[email-masked]>
>> wrote:
>>
>>> Hi Vipul,
>>>
>>> As we discussed before, those items that went for oos from the vendor
>>> will fulfill the order by next week as agreed.
>>>
>>> @Shek Hussain <[email-masked]>  - please ensure to deliver the
>>> missing items that are short supplied as we agreed over the phone.
>>>
>>> Appreciate your support as always.
>>>
>>>
>>> *Jaymar Tolentino*
>>> Logistics Executive
>>>
>>> *P* +971 4 433 1360   *E* [email-masked]
>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245, Dubai,
>>> UAE
>>>
>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>> facebook] <https://www.facebook.com/mumzworld> 
>>> <https://www.youtube.com/user/MumZworld> 
>>> <https://www.snapchat.com/add/mumzworld.com> 
>>> <https://twitter.com/mumzworld>
>>>
>>>  <https://www.mumzworld.com/en/>
>>>
>>>  <https://www.mumzworld.com/en/media-and-press>
>>>
>>>
>>> On Wed, Jul 29, 2020 at 3:19 PM Vipul Arora <[email-masked]> wrote:
>>>
>>>> @Jaymar Tolentino <[email-masked]> : Kindly help here to resolve
>>>> customer issue on priority
>>>> ᐧ
>>>>
>>>> On Wed, 29 Jul 2020 at 14:25, Mary Anne Agapito <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Team,
>>>>>
>>>>> The customer called again, aside from the  Rudolfs - Pear Prune
>>>>> Smoothie For Babies 110g - Pack Of 6, which was already been
>>>>> resolved, she is complaining about the item below
>>>>>
>>>>> 600884532_1 HTCO-1610037
>>>>> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=1140969> Rudolfs
>>>>> - Organic Pear, Blueberry Oat Porridge Smoothie 110g - Pack Of 6
>>>>>
>>>>> As per the customer, she only received 2 pieces instead of 12 pieces.
>>>>> She is extremely upset and doesn't want to hang up unless confirmed.
>>>>>
>>>>> Please check and advise. Thank you
>>>>> Warm Regards,
>>>>>
>>>>> *Mary Anne Agapito*
>>>>> Customer Care Representative
>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>>
>>>>> On Wed, Jul 8, 2020 at 1:32 PM Vipul Arora <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Dear Jaymar,
>>>>>>
>>>>>> Today vendor delivered 12 pieces which is 2 qty as per our PO. So
>>>>>> total qty delivered till now is 4 as bundle and we still need 8 qty as
>>>>>> bundle that 48 pieces single.
>>>>>>
>>>>>> One more SKU *HTCO-1610037 * in the same PO was sent wrong by the
>>>>>> vendor. We need 20 qty as a bundle they delivered 20 pieces as single. So
>>>>>> kindly ask them to deliver 100 pieces single to fix the quantity.
>>>>>>
>>>>>> @Vipin Raj <[email-masked]> : Kindly send missing quantity to
>>>>>> customer
>>>>>>
>>>>>> Thanks
>>>>>> Vipul
>>>>>>
>>>>>> On Wed, 8 Jul 2020 at 09:49, Mohamed Magdy <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> @Jaymar Tolentino <[email-masked]> ,,What will be the update
>>>>>>> then?
>>>>>>>
>>>>>>> On Tue, Jul 7, 2020 at 11:19 AM Vipul Arora <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Dear Jaymar
>>>>>>>>
>>>>>>>> PO is already mentioned in the mail as I said earlier while
>>>>>>>> receiving vendor brought OLD PO in which description was not for single not
>>>>>>>> for the bundle.
>>>>>>>>
>>>>>>>> POMUMZ_DXB205107  for your reference.
>>>>>>>>
>>>>>>>> Thanks
>>>>>>>> Vipul
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> On Tue, 7 Jul 2020 at 11:14, Jaymar Tolentino <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Dear Vipul,
>>>>>>>>>
>>>>>>>>> Could you please provide the PO in which you have received the
>>>>>>>>> incomplete bundle?
>>>>>>>>>
>>>>>>>>> Vendor is saying they have supplied correct qty as per the
>>>>>>>>> invoices provided.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> *Jaymar Tolentino*
>>>>>>>>> Logistics Executive
>>>>>>>>>
>>>>>>>>> *P* +971 4 433 1360   *E* [email-masked]
>>>>>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245,
>>>>>>>>> Dubai, UAE
>>>>>>>>>
>>>>>>>>>  <https://www.instagram.com/mumzworldcom/> [image:
>>>>>>>>> facebook] <https://www.facebook.com/mumzworld> 
>>>>>>>>> <https://www.youtube.com/user/MumZworld> 
>>>>>>>>> <https://www.snapchat.com/add/mumzworld.com> 
>>>>>>>>> <https://twitter.com/mumzworld>
>>>>>>>>>
>>>>>>>>>  <https://www.mumzworld.com/en/>
>>>>>>>>>
>>>>>>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> On Tue, Jul 7, 2020 at 8:40 AM Mohamed Magdy <
>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>
>>>>>>>>>> @Jaymar Tolentino <[email-masked]> ...Any update here
>>>>>>>>>> please?
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Thanks
>>>>>>>>>>
>>>>>>>>>> On Mon, Jul 6, 2020 at 10:12 AM Vipul Arora <[email-masked]>
>>>>>>>>>> wrote:
>>>>>>>>>>
>>>>>>>>>>> @Mohamed Magdy <[email-masked]> Still waiting for Jaymar
>>>>>>>>>>> to update
>>>>>>>>>>>
>>>>>>>>>>> @Jaymar Tolentino <[email-masked]> Kindly update here
>>>>>>>>>>>
>>>>>>>>>>> On Mon, 6 Jul 2020 at 10:03, Mohamed Magdy <
>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Are we done here?
>>>>>>>>>>>>
>>>>>>>>>>>> On Sat, Jul 4, 2020 at 3:17 PM Mostafa Said <
>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> +Vipul Arora <[email-masked]> Could you please update
>>>>>>>>>>>>> here.
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Fri, Jul 3, 2020 at 9:28 AM Anas nazzal <[email-masked]>
>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> Dear Team,
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Kindly share the latest update for the below customer.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>> Anas Nazzal
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Fri, Jun 26, 2020 at 12:33 PM Vipul Arora <
>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Dear Jaymar,
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> We received it as single piece as you can check attached PO
>>>>>>>>>>>>>>> also description is old due to which receiver received as a single piece
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Fri, Jun 26, 2020, 10:42 Ashish Nair <
>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> @Vipul Arora <[email-masked]>  - Please update
>>>>>>>>>>>>>>>> regarding the subject missing pcs.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> *Ashish.S.Nair*
>>>>>>>>>>>>>>>> Inventory Controller
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> *E* [email-masked]
>>>>>>>>>>>>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box
>>>>>>>>>>>>>>>> 500245, Dubai, UAE
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> <https://www.instagram.com/mumzworldcom/> 
>>>>>>>>>>>>>>>> <https://www.facebook.com/mumzworld> 
>>>>>>>>>>>>>>>> <https://www.youtube.com/user/MumZworld> 
>>>>>>>>>>>>>>>> <https://www.snapchat.com/add/mumzworld.com> [image:
>>>>>>>>>>>>>>>> twitter] <https://twitter.com/mumzworld>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>  <https://www.mumzworld.com/en/>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Confidentiality Notice: This e-mail message, including any
>>>>>>>>>>>>>>>> attachments, is for the sole use of the intended recipient(s) and may
>>>>>>>>>>>>>>>> contain confidential and privileged information. Any unauthorized review,
>>>>>>>>>>>>>>>> use, disclosure or distribution of this information is prohibited, and may
>>>>>>>>>>>>>>>> be punishable by law. If this was sent to you in error, please notify the
>>>>>>>>>>>>>>>> sender by reply e-mail and destroy all copies of the original message.
>>>>>>>>>>>>>>>> Please consider the environment before printing this e-mail.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> On Fri, Jun 26, 2020 at 9:51 AM Anas nazzal <
>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Dear Team,
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> KIndly assist with the below customer.
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>>>>> Anas Nazzal
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> On Tue, Jun 23, 2020 at 9:30 AM Anas nazzal <
>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Dear All,
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Kindly assist with the below as the customer called again
>>>>>>>>>>>>>>>>>> to follow up.
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> Best Regard,
>>>>>>>>>>>>>>>>>> Anas Nazzal
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>>>>>>>>>>>>>>>>>> www.avast.com
>>>>>>>>>>>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>>>>>>>>>>>>>>>> <#m_-6444587973720045734_m_-8923922177737347345_m_7995526077728862261_m_7051445814047048486_m_-8671415310062264812_m_8554299243045840330_m_8630358133244413955_m_1384866646611878530_m_4139546796514448106_m_2615111190274186376_m_603085353604604163_m_7156588464432068775_m_-5533579562418208306_m_-4134292194138220425_m_-2766511847062653496_m_1640692495640244575_m_-2854117899017669703_m_2174649429300084725_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> On Mon, Jun 22, 2020 at 10:44 AM Shek Hussain <
>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Dear Jaymar
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> As per PO we supplied and your receiving team also
>>>>>>>>>>>>>>>>>>> received as per PO. For your reference please check the our invoice copy.
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Its clear from our side we supplied correct.
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Please see the invoice there is no cutting.
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> *Thanks, and Regards*
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Shek Hussain
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> E-Commerce Sales Executive
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Hassani Trading Co.
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> +971564098684
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> PO Box : 286
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Dubai investment Park-1
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> *From:* Jaymar Tolentino <[email-masked]>
>>>>>>>>>>>>>>>>>>> *Sent:* 21 June 2020 9:22 PM
>>>>>>>>>>>>>>>>>>> *To:* Shek Hussain <[email-masked]>
>>>>>>>>>>>>>>>>>>> *Cc:* Ashish Nair <[email-masked]>; Muhammad
>>>>>>>>>>>>>>>>>>> Habib <[email-masked]>; Hyacinth Joyce <
>>>>>>>>>>>>>>>>>>> [email-masked]>; Outbound.fc <
>>>>>>>>>>>>>>>>>>> [email-masked]>; Mohit Caleb <
>>>>>>>>>>>>>>>>>>> [email-masked]>; Syed Yakoob <[email-masked]>;
>>>>>>>>>>>>>>>>>>> customer care <[email-masked]>; Talal Haroun <
>>>>>>>>>>>>>>>>>>> [email-masked]>; Kanika Munjal <
>>>>>>>>>>>>>>>>>>> [email-masked]>; Vipul Arora <
>>>>>>>>>>>>>>>>>>> [email-masked]>
>>>>>>>>>>>>>>>>>>> *Subject:* Re: Missing Items 600884532
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Hi Shek,
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Please see below PO for your reference.
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> POMUMZ_DXB205107 Hassani Trading Co
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> *Jaymar Tolentino*
>>>>>>>>>>>>>>>>>>> Logistics Executive
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> *P* +971 4 433 1360   *E* [email-masked]
>>>>>>>>>>>>>>>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box
>>>>>>>>>>>>>>>>>>> 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> <https://www.instagram.com/mumzworldcom/> [image:
>>>>>>>>>>>>>>>>>>> facebook] <https://www.facebook.com/mumzworld> [image:
>>>>>>>>>>>>>>>>>>> youtube] <https://www.youtube.com/user/MumZworld> [image:
>>>>>>>>>>>>>>>>>>> snapchat] <https://www.snapchat.com/add/mumzworld.com> [image:
>>>>>>>>>>>>>>>>>>> twitter] <https://twitter.com/mumzworld>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>  <https://www.mumzworld.com/en/>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> On Sun, Jun 21, 2020 at 7:18 PM Shek Hussain <
>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Dear Jaymar
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Yes we are always ready to support you
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Please shared the PO reference I will investigate and
>>>>>>>>>>>>>>>>>>> Update you morning.
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> *Thanks, and Regards*
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Shek Hussain
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> E-Commerce Sales Executive
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Hassani Trading Co.
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> +971564098684
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> PO Box : 286
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Dubai investment Park-1
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> *From:* Jaymar Tolentino <[email-masked]>
>>>>>>>>>>>>>>>>>>> *Sent:* 21 June 2020 4:09 PM
>>>>>>>>>>>>>>>>>>> *To:* Shek Hussain <[email-masked]>
>>>>>>>>>>>>>>>>>>> *Cc:* Ashish Nair <[email-masked]>; Muhammad
>>>>>>>>>>>>>>>>>>> Habib <[email-masked]>; Hyacinth Joyce <
>>>>>>>>>>>>>>>>>>> [email-masked]>; Outbound.fc <
>>>>>>>>>>>>>>>>>>> [email-masked]>; Mohit Caleb <
>>>>>>>>>>>>>>>>>>> [email-masked]>; Syed Yakoob <[email-masked]>;
>>>>>>>>>>>>>>>>>>> customer care <[email-masked]>; Talal Haroun <
>>>>>>>>>>>>>>>>>>> [email-masked]>; MISOperation <
>>>>>>>>>>>>>>>>>>> [email-masked]>; Kanika Munjal <
>>>>>>>>>>>>>>>>>>> [email-masked]>; Vipul Arora <
>>>>>>>>>>>>>>>>>>> [email-masked]>
>>>>>>>>>>>>>>>>>>> *Subject:* Re: Missing Items 600884532
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Hi Shek,
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Please support the customer on the below issue. Kindly
>>>>>>>>>>>>>>>>>>> include it for tom delivery.
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> *Jaymar Tolentino*
>>>>>>>>>>>>>>>>>>> Logistics Executive
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> *P* +971 4 433 1360   *E* [email-masked]
>>>>>>>>>>>>>>>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box
>>>>>>>>>>>>>>>>>>> 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> <https://www.instagram.com/mumzworldcom/> [image:
>>>>>>>>>>>>>>>>>>> facebook] <https://www.facebook.com/mumzworld> [image:
>>>>>>>>>>>>>>>>>>> youtube] <https://www.youtube.com/user/MumZworld> [image:
>>>>>>>>>>>>>>>>>>> snapchat] <https://www.snapchat.com/add/mumzworld.com> [image:
>>>>>>>>>>>>>>>>>>> twitter] <https://twitter.com/mumzworld>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>  <https://www.mumzworld.com/en/>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> On Sun, Jun 21, 2020 at 3:59 PM Vipul Arora <
>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Dear Ashish,
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> We received it as a single item because the description
>>>>>>>>>>>>>>>>>>> was changed on the 3rd of June as pack of 6 post PO creation. Vendor
>>>>>>>>>>>>>>>>>>> brought printed PO as Single piece and we received the same as single.
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> @Jaymar Tolentino <[email-masked]> : Kindly check
>>>>>>>>>>>>>>>>>>> with vendor to supply short qty against PO.
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Thanks
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Vipul
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> On Sun, 21 Jun 2020 at 14:40, Ashish Nair <
>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Hi Habib,
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Please be informed that the missing pcs were not
>>>>>>>>>>>>>>>>>>> physically found.
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> @Vipul Arora <[email-masked]>  - please have a
>>>>>>>>>>>>>>>>>>> look into this subject matter & give ur feedback.
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> *Ashish.S.Nair*
>>>>>>>>>>>>>>>>>>> Inventory Controller
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> *E* [email-masked]
>>>>>>>>>>>>>>>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box
>>>>>>>>>>>>>>>>>>> 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> <https://www.instagram.com/mumzworldcom/> [image:
>>>>>>>>>>>>>>>>>>> facebook] <https://www.facebook.com/mumzworld> [image:
>>>>>>>>>>>>>>>>>>> youtube] <https://www.youtube.com/user/MumZworld> [image:
>>>>>>>>>>>>>>>>>>> snapchat] <https://www.snapchat.com/add/mumzworld.com> [image:
>>>>>>>>>>>>>>>>>>> twitter] <https://twitter.com/mumzworld>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>  <https://www.mumzworld.com/en/>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> <https://www.mumzworld.com/en/media-and-press>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Confidentiality Notice: This e-mail message, including
>>>>>>>>>>>>>>>>>>> any attachments, is for the sole use of the intended recipient(s) and may
>>>>>>>>>>>>>>>>>>> contain confidential and privileged information. Any unauthorized review,
>>>>>>>>>>>>>>>>>>> use, disclosure or distribution of this information is prohibited, and may
>>>>>>>>>>>>>>>>>>> be punishable by law. If this was sent to you in error, please notify the
>>>>>>>>>>>>>>>>>>> sender by reply e-mail and destroy all copies of the original message.
>>>>>>>>>>>>>>>>>>> Please consider the environment before printing this e-mail.
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> On Sun, Jun 21, 2020 at 1:29 PM Muhammad Habib <
>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> @Ashish Nair <[email-masked]>  please help her.
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> On Sun, Jun 21, 2020 at 2:21 PM Hyacinth Joyce <
>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Hi team,
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> The customer called again to follow up.
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> @Muhammad Habib <[email-masked]> The item in our
>>>>>>>>>>>>>>>>>>> website shows that it is a pack of 6. In a single order the customer should
>>>>>>>>>>>>>>>>>>> receive 6 packs/qty of the item.
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Kindly check and advise asap.
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Thank you.
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Best Regards,
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> *Joyce Alvarado*
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Customer Care Representative
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>>>>>>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai
>>>>>>>>>>>>>>>>>>> Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> On Sun, 14 Jun 2020 at 09:34, 'Jayson Reyes (Mumzworld
>>>>>>>>>>>>>>>>>>> Catalogue)' via customer care <[email-masked]>
>>>>>>>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> ##- Please type your reply above this line -##
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> You are registered as a CC on this request (1123603).
>>>>>>>>>>>>>>>>>>> Reply to this email to add a comment to the request.
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> *Jayson Reyes* (Mumzworld.com)
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Jun 14, 2020, 9:34:39 AM GMT+4
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Hi,
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Please see attached screenshot from vendor sheet
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Jayson Reyes
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> m: +971 50 460 55 13 │ p:  +971 (0)4 245 1331 │ e:
>>>>>>>>>>>>>>>>>>> [email-masked] │ w: www.mumzworld.com
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai
>>>>>>>>>>>>>>>>>>> Design District, PO Box 500245, Dubai, UAE
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> *Anas* (Mumzworld.com)
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Jun 13, 2020, 3:37:58 PM GMT+4
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Dear Team,
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Kindly advise as the product Rudolfs - Pear Prune
>>>>>>>>>>>>>>>>>>> Smoothie For Babies 110g - Pack Of 6 is showing in our website as pack of 6.
>>>>>>>>>>>>>>>>>>> Please find the below screenshot for the same
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Virus-free. www.avast.com (
>>>>>>>>>>>>>>>>>>> https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail
>>>>>>>>>>>>>>>>>>> )
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> On Sat, Jun 13, 2020 at 3:07 PM Muhammad Habib <
>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Dear Anas,
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Rudolfs - Pear Prune Smoothie For Babies 110g - Pack Of 6
>>>>>>>>>>>>>>>>>>> I pc was ordered and the same was picked and packed.
>>>>>>>>>>>>>>>>>>> Further for your action please.
>>>>>>>>>>>>>>>>>>> Screenshot attached for your reference.
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> On Sat, Jun 13, 2020 at 3:31 PM Anas nazzal <
>>>>>>>>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Dear Team,
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> The below customer complained that only pack has been
>>>>>>>>>>>>>>>>>>> delivered pack has been delivered from Rudolfs - Pear Prune Smoothie For
>>>>>>>>>>>>>>>>>>> Babies 110g - Pack Of 6
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Order Number 600884532
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Best regards,
>>>>>>>>>>>>>>>>>>> Anas Nazzal
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Virus-free. www.avast.com (
>>>>>>>>>>>>>>>>>>> https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail
>>>>>>>>>>>>>>>>>>> )
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> --
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>>>>>>>>>>>>>>>>>>> To view this discussion on the web visit
>>>>>>>>>>>>>>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAHLAr_sq4ZDgKLGjj%2BjT%2B41KJBkA1ySevi9BgH6TGnWW3V6Q7g%40mail.gmail.com
>>>>>>>>>>>>>>>>>>> (
>>>>>>>>>>>>>>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAHLAr_sq4ZDgKLGjj%2BjT%2B41KJBkA1ySevi9BgH6TGnWW3V6Q7g%40mail.gmail.com?utm_medium=email&utm_source=footer)
>>>>>>>>>>>>>>>>>>> .
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Thanks & regards,
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Attachment(s)
>>>>>>>>>>>>>>>>>>> image.png
>>>>>>>>>>>>>>>>>>> <https://mumzworldhelp.zendesk.com/attachments/token/dYumCT5Rd9LEcLMSB9vI1Oi1I/?name=image.png>
>>>>>>>>>>>>>>>>>>> image.png
>>>>>>>>>>>>>>>>>>> <https://mumzworldhelp.zendesk.com/attachments/token/8FfHqHY0rr1m1Rh7nJirsqbOg/?name=image.png>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> This email is a service from Mumzworld.com. Delivered by
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>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> [R5R7WE-YQZX]
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>> Thanks & regards,
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail> Virus-free.
>>>>>>>>>>>>>>>>>> www.avast.com
>>>>>>>>>>>>>>>>>> <https://www.avast.com/sig-email?utm_medium=email&utm_source=link&utm_campaign=sig-email&utm_content=webmail>
>>>>>>>>>>>>>>>>>> <#m_-6444587973720045734_m_-8923922177737347345_m_7995526077728862261_m_7051445814047048486_m_-8671415310062264812_m_8554299243045840330_m_8630358133244413955_m_1384866646611878530_m_4139546796514448106_m_2615111190274186376_m_603085353604604163_m_7156588464432068775_m_-5533579562418208306_m_-4134292194138220425_m_-2766511847062653496_m_1640692495640244575_m_-2854117899017669703_m_2174649429300084725_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>>>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>>> --
>>>>>>>>>>>>>> You received this message because you are subscribed to the
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>>>>>>>>>>>>>> To unsubscribe from this group and stop receiving emails from
>>>>>>>>>>>>>> it, send an email to [email-masked].
>>>>>>>>>>>>>> To view this discussion on the web visit
>>>>>>>>>>>>>> https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAHLAr_trHcjhfdKJVrwoktcU%3DfEDEWkBbB_%2BGMajSOgTsF5y%2Bg%40mail.gmail.com
>>>>>>>>>>>>>> <https://groups.google.com/a/mumzworld.com/d/msgid/outbound.fc/CAHLAr_trHcjhfdKJVrwoktcU%3DfEDEWkBbB_%2BGMajSOgTsF5y%2Bg%40mail.gmail.com?utm_medium=email&utm_source=footer>
>>>>>>>>>>>>>> .
>>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> --
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> --
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>>
>
> --
>
>
> Thanks & regards,
>
>
>
>