Subject: Re: >15 days pending shipments << Reference ID: 61284998 >>
From: Ronald Gaviola <[email-masked]>
To: Harshil Gupta <[email-masked]>
Cc: [email-masked], Sagar Khawani <[email-masked]>, "Hesham Hatem (DHL AE)" <[email-masked]>, lastmile <[email-masked]>, customer care <[email-masked]>
Date: Sun, 9 Aug 2020 09:24:46 +0400
List-Id: <ccteam.mumzworld.com>

[email-masked] <[email-masked]> Khalid

Please get us the total amount of duty for this batch in AED currency.

Regards,
Ronald

On Sun, Aug 9, 2020 at 9:03 AM Harshil Gupta <[email-masked]> wrote:

> Hi Ronald,
>
>
>
> What is the amount for duty?
>
>
>
> Thanks
>
> Harshil
>
>
>
> *From:* Ronald Gaviola <[email-masked]>
> *Sent:* Saturday, August 8, 2020 1:56 PM
> *To:* [email-masked]; Harshil Gupta <[email-masked]>;
> Sagar Khawani <[email-masked]>
> *Cc:* Hesham Hatem (DHL AE) <[email-masked]>; lastmile <
> [email-masked]>; Customer Care Team <[email-masked]>
> *Subject:* Re: >15 days pending shipments << Reference ID: 61284998 >>
>
>
>
> Hi +Harshil Gupta <[email-masked]> +Sagar Khawani
> <[email-masked]>
>
>
>
>
>
> There is another batch of RTS that has been ageing for +15days and has
> duty payments. Can we bill it to our account. to facilitate return process?
>
>
>
>
>
> Regards,
>
> Ronald
>
>
>
>
>
> On Thu, Aug 6, 2020 at 11:40 PM <[email-masked]> wrote:
>
> Hi Ronald,
>
>
>
> Good day.
>
>
>
> Please find the updated list below.
>
>
>
> For the shipments that are held for payment. Can we process the return
> back to DUBAI, under account : 951606449 & bill the duty charges, incurred
> to the same account ?
>
>
>
> Closing this files, will reduce the 30+ & 15+ aging shipments.
>
>
>
> *Shipper reference*
>
> *AWB*
>
> *Remarks*
>
> 700241493
>
> 1964833485
>
> Payment instructions required urgently. Shipment held for payment of
> customs duties/taxes.
> Customs duties amount : Approx. - 58.42 USD .
>
> 700241944
>
> 1964835305
>
> Payment instructions required urgently. Shipment held for payment of
> customs duties/taxes.
> Customs duties amount : Approx. - USD 61 USD .
>
> 100164781_1
>
> 9554761790
>
> Payment instructions required urgently. Shipment held for payment of
> customs duties/taxes.
> Customs duties amount : Approx. - USD 6
>
> 100166380_1
>
> 9554760504
>
> Pending duty payment :  19.65 SAR
>
> 200309457_1
>
> 9554761915
>
> Payment instructions required urgently. Shipment held for payment of
> customs duties/taxes.
> Customs duties amount : Approx. - USD 7
>
> 600917075
>
> 2990810056
>
> consignee refused to paid the CUSTOM DUTY CHARGE (USD 66 )
>
> 600917574
>
> 2990804121
>
> Consignee refused to pay the duty amount 57.42$
>
> 600903989
>
> 5742699863
>
> This shipment is undelivered as the consignee has refused to pay duty of
> USD 18
>
> *600922933*
>
> *2990824535*
>
> *Requesting your support on the subject shipment, as the consignee is not
> responding to our destination team or providing the required documents for
> clearance.*
>
>
>
> *As a result of the above issue, customs has moved this shipment to their
> abandoned warehouse. Please push the consignee to contact our destination
> team & provide the clearance requirements.*
>
>
>
> *Returning this shipment back to origin is not possible, as per customs
> regulations in INDIA.*
>
>
>
> 600926082
>
> 2990839445
>
> The address & consignee contact details provided are wrong.
>
> 200309499_1
>
> 9554762405
>
> Consignee did not agree to pay the VAT charges : 31.56/SAR
>
> 600906884
>
> 5545671353
>
>  This shipment is under return process, however account 951606449 is under
> e secure, in order to use the account number, the admin (
> [email-masked]) should provide a confirmation to use this account.
> You might have received a request to use the accoutn from Eriny Adib (DHL
> EG), external <[email-masked]>. Please do the needful to approve the
> same so that we can process the return
>
> 700244371
>
> 5545675726
>
> The consignee is not willing to pay the duty charges.
>
> 600912746
>
> 9554763492
>
> Under customs clearance. Destination is awaiting a response from the
> consignee, with the requirements.
>
> 600900693
>
> 5742696131
>
> This is a status update on the subject shipment.We require KYC documents
> in name of " LIJEENA SHANI" along with address proof & address should be
> match with airway bill address.The receiver has been updated on the
> requirement but no response has been received . As per Indian customs
> regulation shipment will be moved unclaimed location if shipment not
> cleared within 30 days of arrival .
>
> 600895093
>
> 1208688762
>
> The shipment is currently held for clearance & the customs deadline is
> crossed.Customs requires the FSSAI certificate to proceed further but the
> consignee is not responding to our contact attempts.Please provide us with
> final instructions at the earliest, as customs has moved this shipment to
> their abandoned area. If held for longer, it will lead to disposal of the
> shipment by customs.
>
> 600936550
>
> 2301161026
>
> Cnee Refused to paid the CUSTOM DUTY CHARGE (USD 90 )
>
> 600939508
>
> 2301174864
>
> cnee refused to pay the duty amount 54.50 $
>
>
>
>
>
> Should you require any further assistance, please contact me directly.
>
>
>
> Best Regards,
>
>
>
> *Khalid Khalfan*
>
> Key Account Advisor
>
>
>
> DHL EXPRESS
>
> P.O.Box 6252
>
> Dubai
>
> United Arab Emirates
>
> 2924114
>
>
>
>
>
>
>
>
>
> >> *Original Message ...*
> >> From: [email-masked]
> >> To: [email-masked], [email-masked], [email-masked]
> >> Cc: [email-masked], [email-masked], [email-masked]
> >> Subject: Re: >15 days pending shipments << Reference ID: 61284998 >>
> >> Sent: 08/03/2020 20:36
> >>
> >>
>
> Hi Ronald,
>
>
>
> Good day.
>
>
>
> It was great talking to you. Please find the list below, as requested.
>
>
>
> I have updated the list & added the shipments that were updated via
> individual email, to consolidate.
>
>
>
> *Shipper reference*
>
> *AWB*
>
> *Remarks*
>
> 700241493
>
> 1964833485
>
> Payment instructions required urgently. Shipment held for payment of
> customs duties/taxes.
> Customs duties amount : Approx. - 58.42 USD .
>
> 700241944
>
> 1964835305
>
> Payment instructions required urgently. Shipment held for payment of
> customs duties/taxes.
> Customs duties amount : Approx. - USD 61 USD .
>
> 100164781_1
>
> 9554761790
>
> Payment instructions required urgently. Shipment held for payment of
> customs duties/taxes.
> Customs duties amount : Approx. - USD 6
>
> 100166380_1
>
> 9554760504
>
> Pending duty payment :  19.65 SAR
>
> 200309457_1
>
> 9554761915
>
> Payment instructions required urgently. Shipment held for payment of
> customs duties/taxes.
> Customs duties amount : Approx. - USD 7
>
> 600917075
>
> 2990810056
>
> consignee refused to paid the CUSTOM DUTY CHARGE (USD 66 )
>
> 600917574
>
> 2990804121
>
> Consignee refused to pay the duty amount 57.42$
>
> 600903989
>
> 5742699863
>
> This shipment is undelivered as the consignee has refused to pay duty of
> USD 18
>
> *600922933*
>
> *2990824535*
>
> *Requesting your support on the subject shipment, as the consignee is not
> responding to our destination team or providing the required documents for
> clearance.*
>
>
>
> *As a result of the above issue, customs has moved this shipment to their
> abandoned warehouse. Please push the consignee to contact our destination
> team & provide the clearance requirements.*
>
>
>
> *Returning this shipment back to origin is not possible, as per customs
> regulations in INDIA.*
>
>
>
> 600926082
>
> 2990839445
>
> The address & consignee contact details provided are wrong.
>
> 200309499_1
>
> 9554762405
>
> Consignee did not agree to pay the VAT charges : 31.56/SAR
>
> 600906884
>
> 5545671353
>
>  This shipment is under return process, however account 951606449 is under
> e secure, in order to use the account number, the admin (
> [email-masked]) should provide a confirmation to use this account.
> You might have received a request to use the accoutn from Eriny Adib (DHL
> EG), external <[email-masked]>. Please do the needful to approve the
> same so that we can process the return
>
> 700244371
>
> 5545675726
>
> The consignee is not willing to pay the duty charges.
>
> 600912746
>
> 9554763492
>
> Under customs clearance. Destination is awaiting a response from the
> consignee, with the requirements.
>
> 600900693
>
> 5742696131
>
> This is a status update on the subject shipment.We require KYC documents
> in name of " LIJEENA SHANI" along with address proof & address should be
> match with airway bill address.The receiver has been updated on the
> requirement but no response has been received . As per Indian customs
> regulation shipment will be moved unclaimed location if shipment not
> cleared within 30 days of arrival .
>
> 600895093
>
> 1208688762
>
> The shipment is currently held for clearance & the customs deadline is
> crossed.Customs requires the FSSAI certificate to proceed further but the
> consignee is not responding to our contact attempts.Please provide us with
> final instructions at the earliest, as customs has moved this shipment to
> their abandoned area. If held for longer, it will lead to disposal of the
> shipment by customs.
>
>
>
> Should you require any further assistance, please contact me directly.
>
>
>
> Best Regards,
>
>
>
> *Khalid Khalfan*
>
> Key Account Advisor
>
>
>
> DHL EXPRESS
>
> P.O.Box 6252
>
> Dubai
>
> United Arab Emirates
>
> 2924114
>
>
>
>
>
>
>
>
>
>
>
> >> *Original Message ...*
> >> From: [email-masked]
> >> To: [email-masked]
> >> Cc: [email-masked], [email-masked], [email-masked],
> [email-masked], [email-masked]
> >> Subject: Re: >15 days pending shipments << Reference ID: 61284998 >>
> >> Sent: 08/03/2020 14:36
> >>
> >>
>
>
>
> Hi Ronald,
>
>
>
> Good day.
>
>
>
> A gentle reminder on the following shipments. They are reflecting in the
> report as aging.
>
>
>
> *Shipper reference*
>
> *AWB*
>
> *Remarks*
>
> 700241493
>
> 1964833485
>
> Payment instructions required urgently. Shipment held for payment of
> customs duties/taxes.
> Customs duties amount : Approx. - 58.42 USD .
>
> 700241944
>
> 1964835305
>
> Payment instructions required urgently. Shipment held for payment of
> customs duties/taxes.
> Customs duties amount : Approx. - USD 61 USD .
>
> 100164781_1
>
> 9554761790
>
> Payment instructions required urgently. Shipment held for payment of
> customs duties/taxes.
> Customs duties amount : Approx. - USD 6
>
> 100166380_1
>
> 9554760504
>
> Pending duty payment :  19.65 SAR
>
> 200309457_1
>
> 9554761915
>
> Payment instructions required urgently. Shipment held for payment of
> customs duties/taxes.
> Customs duties amount : Approx. - USD 7
>
> 600917075
>
> 2990810056
>
> consignee refused to paid the CUSTOM DUTY CHARGE (USD 66 )
>
> 600917574
>
> 2990804121
>
> Consignee refused to pay the duty amount 57.42$
>
> 600903989
>
> 5742699863
>
> This shipment is undelivered as the consignee has refused to pay duty of
> USD 18
>
> *600922933*
>
> *2990824535*
>
> *Requesting your support on the subject shipment, as the consignee is not
> responding to our destination team or providing the required documents for
> clearance.*
>
>
>
> *As a result of the above issue, customs has moved this shipment to their
> abandoned warehouse. Please push the consignee to contact our destination
> team & provide the clearance requirements.*
>
>
>
> *Returning this shipment back to origin is not possible, as per customs
> regulations in INDIA.*
>
>
>
> 600926082
>
> 2990839445
>
> The address & consignee contact details provided are wrong.
>
> 200309499_1
>
> 9554762405
>
> Consignee did not agree to pay the VAT charges : 31.56/SAR
>
> 600906884
>
> 5545671353
>
>  This shipment is under return process, however account 951606449 is under
> e secure, in order to use the account number, the admin (
> [email-masked]) should provide a confirmation to use this account.
> You might have received a request to use the accoutn from Eriny Adib (DHL
> EG), external <[email-masked]>. Please do the needful to approve the
> same so that we can process the return
>
> 700244371
>
> 5545675726
>
> The consignee is not willing to pay the duty charges.
>
> 600912746
>
> 9554763492
>
> Under customs clearance. Destination is awaiting a response from the
> consignee, with the requirements.
>
> 600900693
>
> 5742696131
>
> This is a status update on the subject shipment.We require KYC documents
> in name of " LIJEENA SHANI" along with address proof & address should be
> match with airway bill address.The receiver has been updated on the
> requirement but no response has been received . As per Indian customs
> regulation shipment will be moved unclaimed location if shipment not
> cleared within 30 days of arrival .
>
> 600895093
>
> 1208688762
>
> The shipment is currently held for clearance & the customs deadline is
> crossed.Customs requires the FSSAI certificate to proceed further but the
> consignee is not responding to our contact attempts.Please provide us with
> final instructions at the earliest, as customs has moved this shipment to
> their abandoned area. If held for longer, it will lead to disposal of the
> shipment by customs.
>
>
>
> Should you require any further assistance, please contact me directly.
>
>
>
> Best Regards,
>
>
>
> *Khalid Khalfan*
>
> Key Account Advisor
>
>
>
> DHL EXPRESS
>
> P.O.Box 6252
>
> Dubai
>
> United Arab Emirates
>
> 2924114
>
>
>
>
>
>
>
>
>
>
>
>
>
>