Subject: Re: Order #600941602 URGENT CRA_AR_RE13975
From: Naib Khan <[email-masked]>
To: Shady Elgendy <[email-masked]>
Cc: Abdelmohsen basha <[email-masked]>, Eugene Mugisa <[email-masked]>, Mohit Caleb <[email-masked]>, "Alina D'Souza" <[email-masked]>, Syed Yakoob <[email-masked]>, Muhammad Habib <[email-masked]>, Denmark A <[email-masked]>, customer care <[email-masked]>, Asad <[email-masked]>, Ekta Jesswani <[email-masked]>, Vipul Arora <[email-masked]>
Date: Sun, 9 Aug 2020 08:27:07 +0400
List-Id: <ccteam.mumzworld.com>

Hi Shady,

Driver try to collect Thursday but the customer not available will assign
for today's collection.

Regards.
Naib

On Sun, 9 Aug 2020 at 08:23, Shady Elgendy <[email-masked]> wrote:

> @Naib Khan <[email-masked]> Please confirm that item is picked up
> @Abdelmohsen basha <[email-masked]> Please be sure to close this
> today
>
> Thanks
> ᐧ
>
> On Thu, Aug 6, 2020 at 3:28 PM Naib Khan <[email-masked]> wrote:
>
>> Hi Shady,
>>
>> Location in Abu Dhabi arranged with SDD driver will be collected today.
>>
>> Regards.
>> Naib
>>
>>
>> On Thu, 6 Aug 2020 at 15:23, Shady Elgendy <[email-masked]> wrote:
>>
>>> @Naib Khan <[email-masked]> Is this done?
>>> ᐧ
>>>
>>> On Thu, Aug 6, 2020 at 1:17 PM Naib Khan <[email-masked]> wrote:
>>>
>>>> Hi Abdelmohsen,
>>>>
>>>> Noted.
>>>>
>>>> Regards.
>>>> Naib
>>>>
>>>>
>>>> On Thu, 6 Aug 2020 at 13:15, Abdelmohsen basha <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hello All,
>>>>>
>>>>> Please arrange to collect this CRA today urgently.
>>>>>
>>>>> Thanks
>>>>>
>>>>> On Thu, 6 Aug 2020 at 09:39, Alina D'Souza <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hi Mohit,
>>>>>>
>>>>>> The customer complained about social media, ordered black we sent
>>>>>> charcoal in colour. Please advise
>>>>>>
>>>>>> A new order has been placed for the customer once received please
>>>>>> pick and pack accordingly checking the color
>>>>>>
>>>>>> Order # 600945881
>>>>>>
>>>>>> @Naib Khan <[email-masked]> @Abdelmohsen basha
>>>>>> <[email-masked]> Request you to please schedule an urgent
>>>>>> collection today for the wrong item.
>>>>>>
>>>>>> Order #600941602
>>>>>> <https://mumzworldhelp.zendesk.com/agent/tickets/600941602>
>>>>>>
>>>>>> Products Details
>>>>>> Sku :BS-F2161BB
>>>>>> Name :Dreambaby - Royale Converta - Black
>>>>>> Date Placed :2020-08-01 15:07:43
>>>>>> Date Shipped :2020-08-04 16:29:44
>>>>>> Qty Ordered :1.0000
>>>>>> Amount :552.38
>>>>>> Shipping Country:United Arab Emirates
>>>>>>
>>>>>> Return Reason:wrong_item_received
>>>>>> Comments :I ordered the black and you sent me charcoal color, always
>>>>>> making mistakes or sending defective items. Horrible customer service
>>>>>>
>>>>>> Regards,
>>>>>> Alina
>>>>>>
>>>>>
>>>
>>> --
>>>
>>>
>
> --
>
>