Subject: Re: 1Z289F8W6756098797- 100158993- Cancellation and Refund
From: Amir Julkarnain <[email-masked]>
To: Michaela Manibo <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, Ronald Gaviola <[email-masked]>
Cc: [email-masked], Ekta Jesswani <[email-masked]>, KSA Lastmile <[email-masked]>, customer care <[email-masked]>, Asad <[email-masked]>
Date: Sat, 8 Aug 2020 10:49:31 +0400
List-Id: <ccteam.mumzworld.com>

@Ronald Gaviola <[email-masked]> ,

Kindly confirm if we can cancel this order asap and have hussain create
CRA. The customer wanted an immediate refund. The order was placed
on 13-Jun-2020 and was stuck at customs.

Best Regards

On Sat, 8 Aug 2020 at 10:37, Michaela Manibo <[email-masked]>
wrote:

> Team,
>
> Good morning...
>
> @Hussain Firoz Miyagamwala <[email-masked]> can we request for a
> CRA for this order.  CUstomer is so angry the order has been stuck for two
> months.  And now the customer also needs to wait again for a refund .
>
> @Amir Julkarnain <[email-masked]> and @Ekta Jesswani
> <[email-masked]>
> this customer is asking for an immediate supervisor call back. raised on
>  Incident #1224416
>
> Please help on expediting the returns and refund for this order -
>
> 1Z289F8W6756098797- 100158993
>
>
>
>
>
>
>
>
>
> On Fri, Aug 7, 2020 at 12:45 PM Michaela Manibo <
> [email-masked]> wrote:
>
>> Team,
>>
>> May we have an update on this pleasE?
>>
>> Thank you
>>
>>
>>
>> On Wed, Aug 5, 2020 at 3:07 PM Michaela Manibo <
>> [email-masked]> wrote:
>>
>>> Team,
>>>
>>> Please speed up the return for this order as the customer has been
>>> following up the refund.
>>>
>>> thanks
>>>
>>>

-- 
*Amir Hussain Julkarnain*
Junior Team Leader
p:  +971 (0)4 4339455   Ext 1322 │ e: [email-masked]
<[email-masked]> │ w: www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE