Subject: Re: Extra Amount Collected / COD - Order No. 600940348_1
From: Hyacinth Joyce <[email-masked]>
To: Rukhsana Zafar <[email-masked]>
Cc: lastmile <[email-masked]>, Naib Khan <[email-masked]>, Eugene Mugisa <[email-masked]>, customer care <[email-masked]>
Date: Sat, 8 Aug 2020 10:28:23 +0400
List-Id: <ccteam.mumzworld.com>

Hi Rukshana,

Thank you for the update.

We called the customer to confirm, she informed that she has spoken with
the driver to return the change.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sat, 8 Aug 2020 at 10:24, Rukhsana Zafar <[email-masked]>
wrote:

> On 2020-08-07 22:36, Hyacinth Joyce wrote:
>
> Hi team,
>
> Please update ASAP.
>
> Thank you.
>
> Dear kindly find the cash receipt
>
> Thanks & regards
> Priyanka jadhav
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
> On Mon, 3 Aug 2020 at 08:14, Hyacinth Joyce <[email-masked]> wrote:
>
>> Hi Team,
>>
>> Kindly update.
>>
>> Thank you.
>>
>> Best Regards,
>>
>> *Joyce Alvarado*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
>>  www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>> On Sun, 2 Aug 2020 at 17:28, Hyacinth Joyce <[email-masked]> wrote:
>>
>>> Hi team,
>>>
>>> The customer with the above subject order informed that she was asked to
>>> pay 700AED.
>>>
>>> Our system shows that the invoice amount is 686.41AED.
>>>
>>>
>>> Kindly check and advise ASAP.
>>>
>>> Thank you.
>>>
>>> Best Regards,
>>>
>>> *Joyce Alvarado*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>> w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>
> --
> *Rukhsana Zafar*
> Operations Cum Sales Coordinator
> + 971 54 3080 393
>