Subject: Re: Order Number 600931597
From: Mayan Lemos <[email-masked]>
To: Michaela Manibo <[email-masked]>
Cc: Manisha R <[email-masked]>, Denmark A <[email-masked]>, Anas nazzal <[email-masked]>, Apoorv <[email-masked]>, customer care <[email-masked]>, "Outbound.fc" <[email-masked]>, Apoorv Mittal <[email-masked]>, Nitin Jain <[email-masked]>, Nitin J <[email-masked]>
Date: Sat, 8 Aug 2020 09:57:39 +0400
List-Id: <ccteam.mumzworld.com>

Hi Michaela,

I can see this is already billed 600931597 , do you still need my
assistance here?

Regards,

On Thu, Aug 6, 2020 at 4:48 PM Michaela Manibo <
[email-masked]> wrote:

> @Mayan,
>
> Can you help please in arranging the collection from the vendor so we can
> deliver it to the customer ASAP.  The customer is extremely mad about this
> issue as it's taking so long.
>
> Thanks
>
>
>
> On Thu, Aug 6, 2020 at 4:40 PM Manisha R <[email-masked]> wrote:
>
>> Hi Michaela,
>> Today's delivery has already happened. Next Delivery is scheduled on
>> Sunday the 9th.
>> However, you can also advise any of Mumzworld drivers to pick up from our
>> Alqouz warehouse today or tomorrow.
>>
>>
>> *Thanks & Regards,*
>>
>> *Manisha*
>>
>> *✆ *+971-527394443
>>
>>
>>
>> On Thu, Aug 6, 2020 at 4:35 PM Michaela Manibo <
>> [email-masked]> wrote:
>>
>>> Thank you Manisha,
>>>
>>> Please mark it with the order number  600931597  and care of Denmark .
>>>
>>> @Denmark A <[email-masked]> please assist in reshipping to
>>> customer once received.
>>>
>>> May we know when this may reach the warehouse so we can advise
>>> the customer?
>>>
>>> Thanks
>>>
>>>
>>>
>>> On Thu, Aug 6, 2020 at 4:33 PM Manisha R <[email-masked]> wrote:
>>>
>>>> Hi Michaela,
>>>> Other part will be delivered to your warehouse. Will mark the Order
>>>> Number 600931597 along with your name.
>>>>
>>>> *Thanks & Regards,*
>>>>
>>>> *Manisha*
>>>>
>>>> *✆ *+971-527394443
>>>>
>>>>
>>>>
>>>> On Thu, Aug 6, 2020 at 4:24 PM Michaela Manibo <
>>>> [email-masked]> wrote:
>>>>
>>>>>   Team,
>>>>>
>>>>> Please see the photo below.
>>>>>
>>>>> Customer is so angry it is taking time to deliver the missing part,
>>>>>
>>>>>
>>>>>
>>>>> Customer needs to other piece . Please advise ASAP.
>>>>>
>>>>> Thanks
>>>>>
>>>>>
>>>>>
>>>>> On Thu, Aug 6, 2020 at 3:10 PM Michaela Manibo <
>>>>> [email-masked]> wrote:
>>>>>
>>>>>> Team,
>>>>>>
>>>>>> Kind reminder on this please,..
>>>>>>
>>>>>> We need to update the customer today.
>>>>>>
>>>>>> Thanks
>>>>>>
>>>>>>
>>>>>>
>>>>>> On Thu, Aug 6, 2020 at 2:44 PM Michaela Manibo <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> Team,
>>>>>>>
>>>>>>> Please see the photo below.
>>>>>>>
>>>>>>> Customer is so angry it is taking time to deliver the missing part,
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> Customer needs to other piece Please advise ASAP
>>>>>>>
>>>>>>> Thanks
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Mon, Jul 27, 2020 at 6:46 PM Manisha R <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hi,
>>>>>>>> Can you please ask customer to send a picture of it.
>>>>>>>>
>>>>>>>> Thanks and regards
>>>>>>>>
>>>>>>>> On Mon, Jul 27, 2020, 09:08 Anas nazzal <[email-masked]> wrote:
>>>>>>>>
>>>>>>>>> Dear Team,
>>>>>>>>>
>>>>>>>>> The customer received only 1pc of Reversible Teething Bib which is
>>>>>>>>> supposed to be pack of 2.
>>>>>>>>> SKU   SBF-LS_RTBS2_DI
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Best Regards,
>>>>>>>>> Anas Nazzal
>>>>>>>>>
>>>>>>>>

-- 
May Lemos

Logistics Executive
m: +971551257911 │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com

a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE