Subject: Re: 600946160 VERY URGENT DELIVERY || Re: / Please check the physical item packaging
From: Ekta Jesswani <[email-masked]>
To: Muhammad Habib <[email-masked]>
Cc: Hyacinth Joyce <[email-masked]>, Uae Lastmile <[email-masked]>, Manoj Vinekar <[email-masked]>, "Outbound.fc" <[email-masked]>, Mohit Caleb <[email-masked]>, Syed Yakoob <[email-masked]>, Mostafa Said <[email-masked]>, lastmile <[email-masked]>, Naib Khan <[email-masked]>, Eugene Mugisa <[email-masked]>, Mamdouh Younes <[email-masked]>, Vipul Arora <[email-masked]>, "Inbound.fc" <[email-masked]>, Furqan hameed <[email-masked]>, customer care <[email-masked]>, "Alina D'Souza" <
Date: Thu, 6 Aug 2020 18:17:52 +0400
List-Id: <ccteam.mumzworld.com>

Hi Habib,

Thank you for the confirmation and images.

@Naib Khan <[email-masked]> @Uae Lastmile <[email-masked]>

Please ensure this is delivered to the customer tomorrow

Thanks

Regards,
Ekta

On Thu, 6 Aug 2020 at 17:24, Muhammad Habib <[email-masked]> wrote:

> Dear Ekta,
>
> Item has been checked physically before packing.
> Photo attached for your reference.
>
>
>
> On Thu, Aug 6, 2020 at 4:35 PM Ekta Jesswani <[email-masked]> wrote:
>
>> Hi Team,
>>
>> It is very very important the correct item is dispatched to the customer.
>> Before packing, please share with us an image of the item to ensure it is
>> the correct one.
>> The customer has previously received the incorrect item - twice.
>>
>> @Uae Lastmile <[email-masked]> @Naib Khan
>> <[email-masked]>
>>
>> At the time of delivery of order 600946160, please ensure to collect the
>> incorrect items
>>
>> 600931495 - CRA_AR_RE13725
>> 600935912 - CRA_AR_RE13987
>>
>> It is imperative the order is delivered tomorrow smoothly
>> The customer today dropped by the office, was furious that we have not
>> been able to resolve the issue for him
>>
>> Thanks
>>
>> Regards,
>> Ekta
>>
>>
>>
>> On Thu, 6 Aug 2020 at 14:37, Hyacinth Joyce <[email-masked]> wrote:
>>
>>> Hi Team,
>>>
>>> We have created an order for the below item under so  600946160.
>>>
>>> LGSF-SW006BH  / Snuz - SnuzPouch Designz Sleeping Bag 2.5 Tog - Cloud
>>> 407649 5060157945963
>>> @Manoj Vinekar <[email-masked]> / @Mohit Caleb
>>> <[email-masked]> / @Syed Yakoob <[email-masked]> / @Mostafa
>>> Said <[email-masked]> Please check and make sure that the
>>> item is correct before packing. Please see the below image for your
>>> reference.
>>>
>>> The item must be labelled as 2.5 Tog
>>>
>>>
>>> @Naib Khan <[email-masked]> / @Eugene Mugisa <[email-masked]> Please
>>> assist to deliver URGENTLY
>>>
>>> Thank you.
>>>
>>>
>>> Best Regards,
>>>
>>> *Joyce Alvarado*
>>> Customer Care Representative
>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>> w: www.mumzworld.com
>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>>> PO Box 500245, Dubai, UAE
>>>
>>>
>>> On Thu, 6 Aug 2020 at 13:44, Hyacinth Joyce <[email-masked]> wrote:
>>>
>>>> Hi Manoj,
>>>>
>>>> Thank you for the update.
>>>>
>>>> Best Regards,
>>>>
>>>> *Joyce Alvarado*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>>> w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>> On Thu, 6 Aug 2020 at 11:03, Manoj Vinekar <[email-masked]> wrote:
>>>>
>>>>> Hi All,
>>>>>
>>>>> * Yes  All items are labelled with the Tag of  2.5 Tog  *
>>>>>
>>>>> Below is the Quantity available Physically FYI  :
>>>>> Description Item Code UPC No Qty
>>>>>
>>>>> LGSF-SW006BD / Snuz - SnuzPouch Designz Sleeping Bag 2.5 Tog - Rose
>>>>> Wave
>>>>> 407641 5060157945499 3
>>>>>
>>>>> LGSF-SW006BE / Snuz - SnuzPouch Designz Sleeping Bag 2.5 Tog - Breeze
>>>>> Geo
>>>>> 407643 5060157945505 3
>>>>>
>>>>> LGSF-SW006BF / Snuz - SnuzPouch Designz Sleeping Bag 2.5 Tog - Mono
>>>>> Wave
>>>>> 407645 5060157945475 8
>>>>>
>>>>> LGSF-SW006BG  / Snuz - SnuzPouch Designz Sleeping Bag 2.5 Tog - Mono
>>>>> Geo
>>>>> 407647 5060157945482 3
>>>>>
>>>>> LGSF-SW006BH  / Snuz - SnuzPouch Designz Sleeping Bag 2.5 Tog - Cloud
>>>>> 407649 5060157945963 3
>>>>>
>>>>> Thanks and regards
>>>>> Manoj Vinekar
>>>>>
>>>>> On Thu, Aug 6, 2020 at 10:37 AM Mamdouh Younes <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> @Manoj Vinekar <[email-masked]>  FYA
>>>>>>
>>>>>> On Thu, Aug 6, 2020 at 10:29 AM Vipul Arora <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> +Mamdouh Younes <[email-masked]>
>>>>>>> ᐧ
>>>>>>>
>>>>>>> On Thu, 6 Aug 2020 at 10:28, Hyacinth Joyce <[email-masked]>
>>>>>>> wrote:
>>>>>>>
>>>>>>>> Hi team,
>>>>>>>>
>>>>>>>> Please check the physical item packaging of the below item:
>>>>>>>>
>>>>>>>> LGSF-SW006BD / Snuz - SnuzPouch Designz Sleeping Bag 2.5 Tog -
>>>>>>>> Rose Wave
>>>>>>>> LGSF-SW006BE / Snuz - SnuzPouch Designz Sleeping Bag 2.5 Tog -
>>>>>>>> Breeze Geo
>>>>>>>> LGSF-SW006BF / Snuz - SnuzPouch Designz Sleeping Bag 2.5 Tog -
>>>>>>>> Mono Wave
>>>>>>>> LGSF-SW006BG  / Snuz - SnuzPouch Designz Sleeping Bag 2.5 Tog -
>>>>>>>> Mono Geo
>>>>>>>> LGSF-SW006BH  / Snuz - SnuzPouch Designz Sleeping Bag 2.5 Tog -
>>>>>>>> Cloud
>>>>>>>>
>>>>>>>> Kindly confirm if the item is labelled as 2.5 TOG.
>>>>>>>>
>>>>>>>> Please advise ASAP.
>>>>>>>>
>>>>>>>> Thank you.
>>>>>>>>
>>>>>>>> Best Regards,
>>>>>>>>
>>>>>>>> *Joyce Alvarado*
>>>>>>>> Customer Care Representative
>>>>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>>>>> District, PO Box 500245, Dubai, UAE
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>> --
>>>>>>
>>>>>> *Mohamed Mamdouh*
>>>>>> Inventory Manager
>>>>>>
>>>>>> *P* +971 526093397
>>>>>> *E* [email-masked] <[email-masked]> *
>>>>>>
>>>>>> *A* B407-408, Building 4, Dubai Design District, PO Box 500245,
>>>>>> Dubai, UAE
>>>>>>
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>>>>>
>>
>> --
>> *Regards, *
>>
>>
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-- 
*Regards, *