Subject: RE: [EXTERNAL] Re: Un Delivered Order, Order # 100154491 , AWB: 1Z289F8W6756134498
From: "chantelle.cardozo via customer care" <[email-masked]>
To: <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>
Cc: <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>, <[email-masked]>
Date: Thu, 6 Aug 2020 12:08:45 +0000
List-Id: <ccteam.mumzworld.com>

Dear Bani,

Consignee cancelled this collection, please advise if the same can be handed over tamer ( ware house)

Best Regards

Chantelle Cardozo

Preferred Customer Associate

UPS Gulf LLC

Al Moosa Tower 2, 25 Floor

Sheikh Zayed Road, P.O. Box 26026

Dubai, United Arab Emirates

Tel +971 4 3815278
Mobile 00971561770264

Fax +971 4 3390835

[email-masked]<mailto:[email-masked]>

Existing UPS rates will be revised effective 01 January 2020. For more information on the annual General Rate Increase (GRI) applicable to your account, please contact your Account Manager or call UPS Customer Service at 600 544 743.   The 2020 UPS Service and Tariff will be available in ups.com/ae<https://www.ups.com/ae/en/shipping/zones-and-rates.page>  from 29th December 2019.

From: Cardozo Chantelle (EUR6CTC)
Sent: Thursday, August 6, 2020 9:29 AM
To: 'Amani Bani Odeh' <[email-masked]>; Naib Khan <[email-masked]>; Ekta Jesswani <[email-masked]>; Amir Julkarnain <[email-masked]>; 'UPS Makkah E-Commerce' <[email-masked]>
Cc: [email-masked]; ae.mumzworld <[email-masked]>; Ronald Gaviola <[email-masked]>; customer care <[email-masked]>; lastmile <[email-masked]>; Eugene Mugisa <[email-masked]>
Subject: RE: [EXTERNAL] Re: Un Delivered Order, Order # 100154491 , AWB: 1Z289F8W6756134498

Dear Bani,

Our team has retrived and will contact the right customer to have this delivered.

Best Regards

Chantelle Cardozo

Preferred Customer Associate

UPS Gulf LLC

Al Moosa Tower 2, 25 Floor

Sheikh Zayed Road, P.O. Box 26026

Dubai, United Arab Emirates

Tel +971 4 3815278
Mobile 00971561770264

Fax +971 4 3390835

[email-masked]<mailto:[email-masked]>

Existing UPS rates will be revised effective 01 January 2020. For more information on the annual General Rate Increase (GRI) applicable to your account, please contact your Account Manager or call UPS Customer Service at 600 544 743.   The 2020 UPS Service and Tariff will be available in ups.com/ae<https://www.ups.com/ae/en/shipping/zones-and-rates.page>  from 29th December 2019.

From: Amani Bani Odeh [mailto:[email-masked]]
Sent: Saturday, June 27, 2020 8:41 PM
To: Cardozo Chantelle (EUR6CTC) <[email-masked]<mailto:[email-masked]>>; Naib Khan <[email-masked]<mailto:[email-masked]>>; Ekta Jesswani <[email-masked]<mailto:[email-masked]>>; Amir Julkarnain <[email-masked]<mailto:[email-masked]>>
Cc: [email-masked]<mailto:[email-masked]>; ae.mumzworld <[email-masked]<mailto:[email-masked]>>; Ronald Gaviola <[email-masked]<mailto:[email-masked]>>; customer care <[email-masked]<mailto:[email-masked]>>; lastmile <[email-masked]<mailto:[email-masked]>>; Eugene Mugisa <[email-masked]<mailto:[email-masked]>>
Subject: Re: [EXTERNAL] Re: Un Delivered Order, Order # 100154491 , AWB: 1Z289F8W6756134498

Dears,

The customer address not in Makkah she just confirms that she mentioned the wrong number her correct #0503375423, alternative # 0506825526 .
this one 966503375623  that was on the order is wrong and the shipment delivered to the wrong customer.

@Ekta Jesswani<mailto:[email-masked]> @Amir Julkarnain<mailto:[email-masked]> please assist the customer demanding new order or refund.

Thanks,
Amani

On Sat, Jun 27, 2020 at 7:33 PM chantelle.cardozo via customer care <[email-masked]<mailto:[email-masked]>> wrote:

Dear Naib,

I will check and revert back to you

  Best Regards

Chantelle Cardozo

Preferred Customer Associate

UPS Gulf LLC

Al Moosa Tower 2, 25 Floor

Sheikh Zayed Road, P.O. Box 26026

Dubai, United Arab Emirates

Tel +971 4 3815278
Mobile 00971561770264

Fax +971 4 3390835

[email-masked]<mailto:[email-masked]>

Existing UPS rates will be revised effective 01 January 2020. For more information on the annual General Rate Increase (GRI) applicable to your account, please contact your Account Manager or call UPS Customer Service at 600 544 743.   The 2020 UPS Service and Tariff will be available in ups.com/ae<https://www.ups.com/ae/en/shipping/zones-and-rates.page>  from 29th December 2019.

From: Naib Khan [mailto:[email-masked]<mailto:[email-masked]>]
Sent: Friday, June 26, 2020 3:41 PM
To: Sabid Ashraf Khan <[email-masked]<mailto:[email-masked]>>; ae.mumzworld <[email-masked]<mailto:[email-masked]>>; Ronald Gaviola <[email-masked]<mailto:[email-masked]>>
Cc: Cardozo Chantelle (EUR6CTC) <[email-masked]<mailto:[email-masked]>>; customer care <[email-masked]<mailto:[email-masked]>>; lastmile <[email-masked]<mailto:[email-masked]>>; Eugene Mugisa <[email-masked]<mailto:[email-masked]>>
Subject: [EXTERNAL] Re: Un Delivered Order, Order # 100154491 , AWB: 1Z289F8W6756134498

CAUTION! This email originated outside of the organization. Please do not open attachments or click links from an unknown or suspicious origin.

________________________________
@Ronald Gaviola<mailto:[email-masked]>@Eugene Mugisa<mailto:[email-masked]>

Please do the needful customer followup.

Regards.
Naib

On Thu, 25 Jun 2020 at 17:00, Naib Khan <[email-masked]<mailto:[email-masked]>> wrote:
UPS,

Please investigate and share your feedback ASAP

Regards.
Naib

On Thu, 25 Jun 2020 at 03:08, Sabid Ashraf Khan <[email-masked]<mailto:[email-masked]>> wrote:
Team UPS,

As per your tracking system, Its delivered,
but Cx. did not receive the order,
Kindly check and update

Regards
Sabid
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