Subject: Re: Urgent: Need confirmation - Reship/CRA
From: Nesty John Pascua <[email-masked]>
To: Mark Balais <[email-masked]>
Cc: Alaa Musa <[email-masked]>, Ronald Gaviola <[email-masked]>, Moataz Salah El Din <[email-masked]>, Ekta Jesswani <[email-masked]>, Yaseen Shaqra <[email-masked]>, Radwa Ali <[email-masked]>, Rodina Magdy <[email-masked]>, Anne D’souza <[email-masked]>, customer care <[email-masked]>, Pavankumar A <[email-masked]>, lastmile <[email-masked]>, "Returns.fc" <[email-masked]>, Nada Issa <[email-masked]>
Date: Thu, 6 Aug 2020 15:35:58 +0400
List-Id: <ccteam.mumzworld.com>

Dear Mark,

Please Create CRA for the below.

 600889380

 cancel and refund

regards,
Nesty

On Thu, Aug 6, 2020 at 3:31 PM Nesty John Pascua <[email-masked]>
wrote:

> Dear @Pankaj Mahey <[email-masked]> @Pavankumar A
> <[email-masked]>
>
> Please reship the below order
>
> 600900739
>
> reship
> regards,
> Nesty
>
>
> On Thu, Aug 6, 2020 at 2:55 PM Nada Issa <[email-masked]> wrote:
>
>> 700235633
>>
>>  Replacement order #700249318
>>
>>  600889380
>>
>>  cancel and refund
>>
>> 600900739
>>
>> reship
>>
>>
>> Waiting for the rest to answer will update you once they answer.
>>
>>
>> Regards,
>>
>> On Thu, Aug 6, 2020 at 12:43 PM Nada Issa <[email-masked]> wrote:
>>
>>> Hi Pavankumar,
>>>
>>> #700240922
>>>
>>> On Thu, Aug 6, 2020 at 11:26 AM Nesty John Pascua <[email-masked]>
>>> wrote:
>>>
>>>> Dear Mark,
>>>>
>>>> Please create CRA for the below order. as per the below mail.
>>>>
>>>> 600915877
>>>>
>>>>  cancel and refund
>>>>
>>>> 600837701-1
>>>>
>>>>  cancel and refund
>>>>
>>>> Regards,
>>>> Nesty
>>>>
>>>> On Thu, Aug 6, 2020 at 10:07 AM Pavankumar A <[email-masked]>
>>>> wrote:
>>>>
>>>>> @Nesty John Pascua <[email-masked]> FYI, Please proceed with CC
>>>>> confirmation,
>>>>>
>>>>> @Alaa Musa <[email-masked]> @Nada Issa Saad <[email-masked]> What
>>>>> about reminanig need reship or cancel?
>>>>>
>>>>> The above package was with us, I don't understand with your
>>>>> status...Please suggest properly, Thanks
>>>>>
>>>>> On Thu, Aug 6, 2020 at 9:36 AM Alaa Musa <[email-masked]> wrote:
>>>>>
>>>>>> Hi Ronald and Pavankumar
>>>>>>
>>>>>> I can see that only one of the above mentioned shipment was a return
>>>>>> case , please create CRA  for 600844292
>>>>>>
>>>>>> Regards,
>>>>>> Alaa
>>>>>>
>>>>>>
>>>>>> On Thu, 6 Aug 2020 at 08:45, Pavankumar A <[email-masked]>
>>>>>> wrote:
>>>>>>
>>>>>>> Hi Nada,
>>>>>>>
>>>>>>> Please check and confirm with customers as well as below shipments:
>>>>>>>
>>>>>>> Order number Pieces
>>>>>>> 600816364 1
>>>>>>> 600822367 1
>>>>>>> 700236818 1
>>>>>>> 700235633 1
>>>>>>> 600889380 1
>>>>>>> 600830477 1
>>>>>>> 700236374 1
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>> On Wed, Aug 5, 2020 at 6:02 PM Nada Issa <[email-masked]> wrote:
>>>>>>>
>>>>>>>> Dear Pavankumar,
>>>>>>>>
>>>>>>>> 600915877
>>>>>>>>
>>>>>>>>  cancel and refund
>>>>>>>>
>>>>>>>>  700243055
>>>>>>>>
>>>>>>>>  reship
>>>>>>>>
>>>>>>>>  700240922
>>>>>>>>
>>>>>>>>  order delivered on 15-jun-2020
>>>>>>>>
>>>>>>>>  600837701-1
>>>>>>>>
>>>>>>>>  cancel and refund
>>>>>>>>
>>>>>>>>
>>>>>>>>
>>>>>>>> Waiting for the rest to answer will update you once they answer.
>>>>>>>>
>>>>>>>>
>>>>>>>> Regards,
>>>>>>>>
>>>>>>>> On Wed, Aug 5, 2020 at 1:54 PM Nada Issa <[email-masked]>
>>>>>>>> wrote:
>>>>>>>>
>>>>>>>>> Will do,
>>>>>>>>>
>>>>>>>>> On Wed, Aug 5, 2020 at 12:55 PM Pavankumar A <
>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>
>>>>>>>>>> Dear Nada,
>>>>>>>>>>
>>>>>>>>>> Okay we will proceed to reship but,
>>>>>>>>>>
>>>>>>>>>> Please update on all,  and make a table and send weather not
>>>>>>>>>> interested or Reship,
>>>>>>>>>>
>>>>>>>>>> Thanks
>>>>>>>>>>
>>>>>>>>>> On Wed, Aug 5, 2020 at 12:12 PM Nada Issa Saad <
>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>
>>>>>>>>>>> Hi Team,
>>>>>>>>>>>
>>>>>>>>>>> The customer still wants the order #700243055. Can you please reship
>>>>>>>>>>> it.
>>>>>>>>>>>
>>>>>>>>>>> Thanks,
>>>>>>>>>>> Nada
>>>>>>>>>>>
>>>>>>>>>>> On Wed, Aug 5, 2020 at 8:28 AM Ronald Gaviola <
>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> Hello +Alaa Musa <[email-masked]> +Moataz Salah El Din
>>>>>>>>>>>> <[email-masked]>
>>>>>>>>>>>>
>>>>>>>>>>>> Please check. Also I see some of those are collections. Can we
>>>>>>>>>>>> hand them directly to returns to process CRA?
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> Regards,
>>>>>>>>>>>> Ronald
>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>> On Tue, Aug 4, 2020 at 10:24 PM Pavankumar A <
>>>>>>>>>>>> [email-masked]> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Dear Ekta,
>>>>>>>>>>>>>
>>>>>>>>>>>>> Below shipments are returned by DHL, We can reship with other
>>>>>>>>>>>>> couriers but the time is passed, So please confirm with customers still
>>>>>>>>>>>>> they want this shipments, we will reship, If the customer doesn't want
>>>>>>>>>>>>> shipment, We will cancel and will create CRA for those.
>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>> Order ID Pcs
>>>>>>>>>>>>> 700243055 2
>>>>>>>>>>>>> 200281515_2 2
>>>>>>>>>>>>> 700236818 1
>>>>>>>>>>>>> 600887884 1
>>>>>>>>>>>>> 700236374 1
>>>>>>>>>>>>> 600900739 2
>>>>>>>>>>>>> 600915877 1
>>>>>>>>>>>>> 700240922 1
>>>>>>>>>>>>> 600844292 1
>>>>>>>>>>>>> 600813597 3
>>>>>>>>>>>>> 600837701_1 2
>>>>>>>>>>>>>
>>>>>>>>>>>>> Please confirm ASAP, Thanks
>>>>>>>>>>>>>
>>>>>>>>>>>>> --
>>>>>>>>>>>>>
>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>>
>>>>>>>>>>>>> *Pavankumar A*
>>>>>>>>>>>>> Last Mile Operations
>>>>>>>>>>>>>
>>>>>>>>>>>>> *P* +971 507074205
>>>>>>>>>>>>> *E* [email-masked] <[email-masked]>
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>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>>
>>>>>>>>>> Regards,
>>>>>>>>>>
>>>>>>>>>> *Pavankumar A*
>>>>>>>>>> Last Mile Operations
>>>>>>>>>>
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>>>>>>>>>
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>> Regards,
>>>>>>>
>>>>>>> *Pavankumar A*
>>>>>>> Last Mile Operations
>>>>>>>
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>>>>>>> *E* [email-masked] <[email-masked]>
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>>>>>>>
>>>>>>
>>>>>
>>>>> --
>>>>>
>>>>> Regards,
>>>>>
>>>>> *Pavankumar A*
>>>>> Last Mile Operations
>>>>>
>>>>> *P* +971 507074205
>>>>> *E* [email-masked] <[email-masked]>
>>>>>
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>>>>>
>>>>
>>>>
>>>> --
>>>> Regards,
>>>> Nesty John R. Pascua
>>>> Mumzworld.com
>>>>
>>>
>
> --
> Regards,
> Nesty John R. Pascua
> Mumzworld.com
>

-- 
Regards,
Nesty John R. Pascua
Mumzworld.com