Subject: Re: Order #600941602 URGENT CRA_AR_RE13975
From: Naib Khan <[email-masked]>
To: Shady Elgendy <[email-masked]>
Cc: Abdelmohsen basha <[email-masked]>, Eugene Mugisa <[email-masked]>, Mohit Caleb <[email-masked]>, "Alina D'Souza" <[email-masked]>, Syed Yakoob <[email-masked]>, Muhammad Habib <[email-masked]>, Denmark A <[email-masked]>, customer care <[email-masked]>, Asad <[email-masked]>, Ekta Jesswani <[email-masked]>, Vipul Arora <[email-masked]>
Date: Thu, 6 Aug 2020 15:28:40 +0400
List-Id: <ccteam.mumzworld.com>

Hi Shady,

Location in Abu Dhabi arranged with SDD driver will be collected today.

Regards.
Naib

On Thu, 6 Aug 2020 at 15:23, Shady Elgendy <[email-masked]> wrote:

> @Naib Khan <[email-masked]> Is this done?
> ᐧ
>
> On Thu, Aug 6, 2020 at 1:17 PM Naib Khan <[email-masked]> wrote:
>
>> Hi Abdelmohsen,
>>
>> Noted.
>>
>> Regards.
>> Naib
>>
>>
>> On Thu, 6 Aug 2020 at 13:15, Abdelmohsen basha <[email-masked]>
>> wrote:
>>
>>> Hello All,
>>>
>>> Please arrange to collect this CRA today urgently.
>>>
>>> Thanks
>>>
>>> On Thu, 6 Aug 2020 at 09:39, Alina D'Souza <[email-masked]> wrote:
>>>
>>>> Hi Mohit,
>>>>
>>>> The customer complained about social media, ordered black we sent
>>>> charcoal in colour. Please advise
>>>>
>>>> A new order has been placed for the customer once received please pick
>>>> and pack accordingly checking the color
>>>>
>>>> Order # 600945881
>>>>
>>>> @Naib Khan <[email-masked]> @Abdelmohsen basha
>>>> <[email-masked]> Request you to please schedule an urgent
>>>> collection today for the wrong item.
>>>>
>>>> Order #600941602
>>>> <https://mumzworldhelp.zendesk.com/agent/tickets/600941602>
>>>>
>>>> Products Details
>>>> Sku :BS-F2161BB
>>>> Name :Dreambaby - Royale Converta - Black
>>>> Date Placed :2020-08-01 15:07:43
>>>> Date Shipped :2020-08-04 16:29:44
>>>> Qty Ordered :1.0000
>>>> Amount :552.38
>>>> Shipping Country:United Arab Emirates
>>>>
>>>> Return Reason:wrong_item_received
>>>> Comments :I ordered the black and you sent me charcoal color, always
>>>> making mistakes or sending defective items. Horrible customer service
>>>>
>>>> Regards,
>>>> Alina
>>>>
>>>
>
> --
>
>