Subject: Re: Order #600744560 // MD-2000806 // 4moms - Mamaroo 4.0 - Multi Plush // Defective
From: Mary Anne Agapito <[email-masked]>
To: Laura Thomson <[email-masked]>
Cc: Elena Skryabina <[email-masked]>, Denmark A <[email-masked]>, "Returns.fc" <[email-masked]>, Mostafa saad <[email-masked]>, Radwa Ali <[email-masked]>, "Alina D'Souza" <[email-masked]>, Mohamed Magdy <[email-masked]>, customer care <[email-masked]>, Kenneth Nwaso <[email-masked]>, Yaseen Shaqra <[email-masked]>
Date: Thu, 6 Aug 2020 14:49:09 +0400
List-Id: <ccteam.mumzworld.com>

Hi Laura,

Yes, I agree with you.

Anyhow, in response to your query. The order was placed on 6 March. It
seemed it came from the PO made on 20 Feb ( PO_HQ2535)

Thank you
Warm Regards,

*Mary Anne Agapito*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
 www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Thu, Aug 6, 2020 at 2:34 PM Laura Thomson <[email-masked]> wrote:

> Hi Mary Anne,
>
>
>
> We need more details on this especially since I can see the vendor has
> mentioned that it was actually fixed…
>
>
>
> When was this purchased? We have a returns policy we need to adhere to
> also.
>
>
>
> Best
>
> Laura
>
>
>
> *From:* Mary Anne Agapito <[email-masked]>
> *Sent:* Thursday, August 6, 2020 2:15 PM
> *To:* Elena Skryabina <[email-masked]>; Laura Thomson <
> [email-masked]>
> *Cc:* Denmark A <[email-masked]>; Returns.fc <
> [email-masked]>; Mostafa saad <[email-masked]>; Radwa
> Ali <[email-masked]>; Alina D'Souza <[email-masked]>; Mohamed
> Magdy <[email-masked]>; customer care <[email-masked]>;
> Kenneth Nwaso <[email-masked]>; Yaseen Shaqra <
> [email-masked]>
> *Subject:* Re: Order #600744560 // MD-2000806 // 4moms - Mamaroo 4.0 -
> Multi Plush // Defective
>
>
>
> Hi Elena and Laura,
>
>
>
> We need your assistance in this case.
>
>
>
> The customer keeps on following up on refund.
>
>
>
> Please advise. Thank you
>
>
> Warm Regards,
>
>
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
>
>
>
> On Mon, Aug 3, 2020 at 3:09 PM Yaseen Shaqra <[email-masked]>
> wrote:
>
> Hi Team,
>
>
>
> Please update us up, the customer is following up regarding the refund
>
>
>
> On Sun, Jul 26, 2020 at 12:37 PM Denmark A <[email-masked]> wrote:
>
> +Elena Skryabina <[email-masked]> +Laura Thomson
> <[email-masked]> Please assist.
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Sun, Jul 26, 2020 at 12:26 PM Jeno Serenio <[email-masked]> wrote:
>
> Dear Den Mark,
>
>
>
> Good afternoon.
>
>
>
> Hope all is well.
>
>
>
> We have replaced the Mamaroo with new base and it’s working perfectly fine.
>
> As we verified it on the second time, there’s no problem with the Mamroo.
> Kindly see attached Video for our actual inhouse verification.
>
>
>
> Unfortunately, we cannot issue credit note for the Mamaroo as it is
> already used.
>
>
>
> It will be on your discretion if you will do refund to your customer.
>
>
>
> Please let us know if there is anything else that we can help you with.
>
>
>
> Wishing you good day.
>
>
>
> Kind regards,
>
>
>
> *Jeno Serenio*
>
> *Sales Coordinator*
>
>
>
> *UAE weekend: Friday and Saturday*
>
>
>
>
>
>
>
>
>
> *JENO SERENIO*
>
> SALES COORDINATOR
>
>
>
> DUBAI SILICON OASIS FREE ZONE
>
> LIGHT INDUSTRIAL UNITS  •  LIU 6 - OFFICE D7 & D8
>
> PO BOX 450201  •  DUBAI - UAE
>
>
>
>
> M  +971 569 636 787 •  T  +971 4 326 3080 - Ext. 212
>
>
>
> [email-masked] •  MAPYR.COM <http://www.mapyr.com/>
>
>
>
>
>
> *CONFIDENTIALITY*: This e-mail and any attachments are confidential and
> may be privileged. If you are not a named recipient, please notify the
>
> sender immediately and do not disclose the contents to another person, use
> it for any purpose or store or copy the information in any medium.
>
> Please consider your environmental responsibility. Before printing this
> e-mail message, ask yourself whether you really need a hard copy.
>
>
>
>
>
>
>
>
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Sunday, July 26, 2020 9:25 AM
> *To:* Jeno Serenio <[email-masked]>
> *Cc:* Mary Anne Agapito <[email-masked]>; Returns.fc <
> [email-masked]>; Yaseen Shaqra <[email-masked]>;
> Mostafa saad <[email-masked]>; Radwa Ali <[email-masked]>;
> Alina D'Souza <[email-masked]>; Mohamed Magdy <[email-masked]>;
> customer care <[email-masked]>; Kenneth Nwaso <
> [email-masked]>; Priya Ramasamy <[email-masked]>
> *Subject:* Re: Order #600744560 // MD-2000806 // 4moms - Mamaroo 4.0 -
> Multi Plush // Defective
>
>
>
> Dear Jeno,
>
>
>
> Please be informed that we received the item again from the customer for
> the 3rd time, customer doesn't want the item anymore instead they prepared
> refund.
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Mon, Jul 13, 2020 at 3:56 PM Jeno Serenio <[email-masked]> wrote:
>
> Dear Den Mark,
>
>
>
> Hope all is well.
>
>
>
> We have handed over the Mamaroo today to your driver.
>
>
>
> Thanks to confirm once your received of the same.
>
>
>
> Looking forward to hear from you.
>
>
>
> Wishing you good day.
>
>
>
> Kind regards,
>
>
>
> *Jeno Serenio*
>
> *Sales Coordinator*
>
>
>
> *UAE weekend: Friday and Saturday*
>
>
>
>
>
>
>
>
>
> *JENO SERENIO*
>
> SALES COORDINATOR
>
>
>
> DUBAI SILICON OASIS FREE ZONE
>
> LIGHT INDUSTRIAL UNITS  •  LIU 6 - OFFICE D7 & D8
>
> PO BOX 450201  •  DUBAI - UAE
>
>
>
>
> M  +971 569 636 787 •  T  +971 4 326 3080 - Ext. 212
>
>
>
> [email-masked] •  MAPYR.COM <http://www.mapyr.com/>
>
>
>
>
>
> *CONFIDENTIALITY*: This e-mail and any attachments are confidential and
> may be privileged. If you are not a named recipient, please notify the
>
> sender immediately and do not disclose the contents to another person, use
> it for any purpose or store or copy the information in any medium.
>
> Please consider your environmental responsibility. Before printing this
> e-mail message, ask yourself whether you really need a hard copy.
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> *From:* Jeno Serenio
> *Sent:* Monday, July 13, 2020 1:31 PM
> *To:* Denmark A <[email-masked]>; Mary Anne Agapito <
> [email-masked]>
> *Cc:* Returns.fc <[email-masked]>; Yaseen Shaqra <
> [email-masked]>; Mostafa saad <[email-masked]>; Radwa
> Ali <[email-masked]>; Alina D'Souza <[email-masked]>; Mohamed
> Magdy <[email-masked]>; customer care <[email-masked]>;
> Kenneth Nwaso <[email-masked]>; Priya Ramasamy <
> [email-masked]>
> *Subject:* RE: Order #600744560 // MD-2000806 // 4moms - Mamaroo 4.0 -
> Multi Plush // Defective
>
>
>
> Dear Den Mark,
>
>
>
> Good afternoon.
>
>
>
> We received the Mamaroo and based on our verification, There’s no problem
> on it.
>
>
>
> The Mamaroo works perfectly fine. See video on the link below:
>
> https://we.tl/t-a2wa3W3eC7
>
>
>
> Thanks to arrange collection of the Mamaroo today from 2:00PM to 4:00PM.
>
>
>
> We hope this e-mail finds you well.
>
>
>
> Wishing you good day.
>
>
>
> Kind regards,
>
>
>
> *Jeno Serenio*
>
> *Sales Coordinator*
>
>
>
> *UAE weekend: Friday and Saturday*
>
>
>
>
>
>
>
>
>
> *JENO SERENIO*
>
> SALES COORDINATOR
>
>
>
> DUBAI SILICON OASIS FREE ZONE
>
> LIGHT INDUSTRIAL UNITS  •  LIU 6 - OFFICE D7 & D8
>
> PO BOX 450201  •  DUBAI - UAE
>
>
>
>
> M  +971 569 636 787 •  T  +971 4 326 3080 - Ext. 212
>
>
>
> [email-masked] •  MAPYR.COM <http://www.mapyr.com/>
>
>
>
>
>
> *CONFIDENTIALITY*: This e-mail and any attachments are confidential and
> may be privileged. If you are not a named recipient, please notify the
>
> sender immediately and do not disclose the contents to another person, use
> it for any purpose or store or copy the information in any medium.
>
> Please consider your environmental responsibility. Before printing this
> e-mail message, ask yourself whether you really need a hard copy.
>
>
>
>
>
> *From:* Denmark A <[email-masked]>
> *Sent:* Saturday, July 11, 2020 4:04 PM
> *To:* Mary Anne Agapito <[email-masked]>; Jeno Serenio <
> [email-masked]>; Mylyn Vega <[email-masked]>
> *Cc:* Returns.fc <[email-masked]>; Yaseen Shaqra <
> [email-masked]>; Mostafa saad <[email-masked]>; Radwa
> Ali <[email-masked]>; Alina D'Souza <[email-masked]>; Mohamed
> Magdy <[email-masked]>; customer care <[email-masked]>;
> Kenneth Nwaso <[email-masked]>
> *Subject:* Re: Order #600744560 // MD-2000806 // 4moms - Mamaroo 4.0 -
> Multi Plush // Defective
>
>
>
> +Jeno Serenio <[email-masked]> Please assist and do the needful,
> item still with us. We will dispatch the item tomorrow so that you can
> further evaluate it.
>
>
>
> Regards,
>
> Den mark
>
>
>
> On Sat, Jul 11, 2020 at 3:51 PM Mary Anne Agapito <[email-masked]>
> wrote:
>
> Hi Team,
>
>
>
> May we have an update on this case, please?
>
>
>
> The customer is very upset and she needs it urgently.
>
>
>
> Please update. Thank you
>
> Warm Regards,
>
>
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
>
>
>
>
> On Sat, Jun 27, 2020 at 12:22 PM Taiba <[email-masked]> wrote:
>
> Team,
>
>
>
> Please note that the customer has stated the order has already been picked.
>
>
>
>
>
> Regards,
>
> Taiba Asghar | Key Account Executive
>
> [email-masked] | +971 52 314 8509
>
> Image
>
> JEEBLY LLC (UAE) | www.JEEBLY.com
> ------------------------------
>
> *From:* Yaseen Shaqra <[email-masked]>
> *Sent:* Thursday, June 25, 2020 5:08:07 PM
> *To:* Taiba <[email-masked]>
> *Cc:* Mostafa saad <[email-masked]>; Radwa Ali <
> [email-masked]>; Alina D'Souza <[email-masked]>; Mohamed Magdy <
> [email-masked]>; Umang Mehrotra <[email-masked]>; customer
> care <[email-masked]>; Denmark A <[email-masked]>;
> Returns.fc <[email-masked]>; Kenneth Nwaso <
> [email-masked]>
> *Subject:* Re: Order #600744560 // MD-2000806 // 4moms - Mamaroo 4.0 -
> Multi Plush // Defective
>
>
>
> Hi Taiba,
>
>
>
> Please find the details below,
>
>
>
> Abu Dhabi,  Mohammed Bin Zayed City Zone 19 villa 363
>
>
> 971507171696 & 971568020716
>
>
>
> Kindly arrange the collection at the soonest
>
>
>
> On Thu, Jun 25, 2020 at 4:16 PM Taiba <[email-masked]> wrote:
>
> @Radwa Ali <[email-masked]> Please assist for alternate contact
> number
>
>
>
>
>
> *Taiba Asghar*
> Key Account Executive
>
>   <http://www.jeebly.com/>
>
> *JEEBLY LLC <http://www.jeebly.com/>*
>
> Facility # 4D | Plot 365-405 | Al Quoz Industrial Area - 1
> <http://www.jeebly.com/>
>
> Dubai | United Arab Emirates <http://www.jeebly.com/>
>
> t: +971 800 533259 <http://www.jeebly.com/>
>
> m: +971 52 314 8509 <http://www.jeebly.com/>
>
> e: [email-masked] <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> *www.jeebly.com <http://www.jeebly.com/>*
>
>                <http://www.jeebly.com/>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> <http://www.jeebly.com/>
> ------------------------------
> <http://www.jeebly.com/>
>
>
>
>
>
>
>
>
>
>
>
> *From: Mostafa saad <[email-masked]>Sent: Thursday, June 25, 2020
> 3:59 PMTo: Taiba <[email-masked]>Cc: Radwa Ali <[email-masked]>;
> Alina D'Souza <[email-masked]>; Mohamed Magdy <[email-masked]>;
> Umang Mehrotra <[email-masked]>; customer care <[email-masked]>;
> Denmark A <[email-masked]>; Returns.fc <[email-masked]>;
> Kenneth Nwaso <[email-masked]>Subject: Re: Order #600744560 //
> MD-2000806 // 4moms - Mamaroo 4.0 - Multi Plush // Defective
> <http://www.jeebly.com/>*
>
>   <http://www.jeebly.com/>
>
> Yes, Yes proceed it again also you can ask Radwa fro the alternative phone
> number for the customer if the customer still not responding
> <http://www.jeebly.com/>
>
>
> <http://www.jeebly.com/>
>
> Regards  <http://www.jeebly.com/>
>
> Mostafa Saad  <http://www.jeebly.com/>
>
> Last Mile  Mumzworld   <http://www.jeebly.com/>
>
> On Thu, Jun 25, 2020 at 3:38 PM Taiba <[email-masked]> wrote:
> <http://www.jeebly.com/>
>
> Hi Mostafa, <http://www.jeebly.com/>
>
> Kindly advise if we must rearrange pickup <http://www.jeebly.com/>
>
>      <http://www.jeebly.com/>
>
>
> *Taiba AsgharKey Account Executive <http://www.jeebly.com/>*
>
>   <http://www.jeebly.com/>
>
> *JEEBLY LLC <http://www.jeebly.com/>*
>
> Facility # 4D | Plot 365-405 | Al Quoz Industrial Area - 1
> <http://www.jeebly.com/>
>
> Dubai | United Arab Emirates <http://www.jeebly.com/>
>
> t: +971 800 533259 <http://www.jeebly.com/>
>
> m: +971 52 314 8509 <http://www.jeebly.com/>
>
> e: [email-masked] <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> *www.jeebly.com <http://www.jeebly.com/>*
>
>                <http://www.jeebly.com/>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
>
> <http://www.jeebly.com/>
> ------------------------------
> <http://www.jeebly.com/>
>
>
>
>
>
>
>
>
>
>
>
> *From: Mostafa saad <[email-masked]>Sent: Thursday, June 25, 2020
> 3:28 PMTo: Radwa Ali <[email-masked]>; Taiba <[email-masked]>Cc:
> Alina D'Souza <[email-masked]>; Mohamed Magdy <[email-masked]>;
> Umang Mehrotra <[email-masked]>; customer care <[email-masked]>;
> Denmark A <[email-masked]>; Returns.fc <[email-masked]>;
> Kenneth Nwaso <[email-masked]>Subject: Re: Order #600744560 //
> MD-2000806 // 4moms - Mamaroo 4.0 - Multi Plush // Defective
> <http://www.jeebly.com/>*
>
>   <http://www.jeebly.com/>
>
> Hello Radwa <http://www.jeebly.com/>
>
> This CRA was canceled by the courier due to this reason ( Customer is not
> responding )  <http://www.jeebly.com/>
>
> @Taiba Jeebly  Please share your feedback     AWB   (JB269153)
> <http://www.jeebly.com/>
>
>
> <http://www.jeebly.com/>
>
> Regards  <http://www.jeebly.com/>
>
> Mostafa Saad  <http://www.jeebly.com/>
>
> Last Mile  Mumzworld   <http://www.jeebly.com/>
>
> On Thu, Jun 25, 2020 at 3:22 PM Radwa Ali <[email-masked]> wrote:
> <http://www.jeebly.com/>
>
> Hi All, <http://www.jeebly.com/>
>
> Please arrange the pick up. <http://www.jeebly.com/>
>
> the customer keeps calling. <http://www.jeebly.com/>
>
>
>
>
> *Radwa AliCustomer Care Representativep:  +971
> 526476307│ e: [email-masked]  │ w: www.mumzworld.coma:  Office B101,
> 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE
> <http://www.jeebly.com/>*
>
>  <http://www.jeebly.com/>
>
> On Wed, Jun 3, 2020 at 9:27 AM Mostafa saad <[email-masked]>
> wrote: <http://www.jeebly.com/>
>
> Hello Alina <http://www.jeebly.com/>
>
> Please always add on Gdoc any CRA to proceed. <http://www.jeebly.com/>
>
> @Mohamed Magdy  FYI    <http://www.jeebly.com/>
>
>
> <http://www.jeebly.com/>
>
> Regards  <http://www.jeebly.com/>
>
> Mostafa Saad  <http://www.jeebly.com/>
>
> LM Supervisor at Mumzworld   <http://www.jeebly.com/>
>
> On Wed, Jun 3, 2020 at 3:35 AM Alina D'Souza <[email-masked]> wrote:
> <http://www.jeebly.com/>
>
> Thanks Mylyn. <http://www.jeebly.com/>
>
> @Mostafa saad arrange collection asap CRA_AR_RE12360
> <http://www.jeebly.com/>
>
> Regards, <http://www.jeebly.com/>
>
> Alina <http://www.jeebly.com/>
>
> On Mon, Jun 1, 2020 at 9:07 AM Mylyn Vega <[email-masked]> wrote:
> <http://www.jeebly.com/>
>
> Dear Radwa, <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Good Morning, <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> For some reason, we don’t know how could this be possible. Every time we
> are replacing Mamaroo base, we see to it that the new base we are giving is
> in perfect condition. We normally open the box and test the product
> functionality in actual. <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Kindly  send back the full unit in our warehouse. We will replace the base
> and we’ll provide a video before sending it back. <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Trust my email finds you well. <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Have a great day ahead and stay safe. <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Thank you and best regards, <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> *Mylyn Vega <http://www.jeebly.com/>*
>
> *Sales Coordinator <http://www.jeebly.com/>*
>
> *  <http://www.jeebly.com/>*
>
> *UAE weekend: Friday and Saturday <http://www.jeebly.com/>*
>
> *  <http://www.jeebly.com/>*
>
> *  <http://www.jeebly.com/>*
>
> *  <http://www.jeebly.com/>*
>
> <http://www.jeebly.com/>
>
> *  <http://www.jeebly.com/>*
>
> MYLYN *VEGA* <http://www.jeebly.com/>
>
> SALES COORDINATOR <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> DUBAI SILICON OASIS FREE ZONE <http://www.jeebly.com/>
>
> LIGHT INDUSTRIAL UNITS  •  LIU 6 - OFFICE D7 & D8 <http://www.jeebly.com/>
>
> PO BOX 450201  •  DUBAI - UAE <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
>
> M  +971 50 821 7344 •  T  +971 4 326 3080 - Ext. 212
> <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> [email-masked]  •  MAPYR.COM <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> <http://www.jeebly.com/>
>
> *CONFIDENTIALITY: This e-mail and any attachments are confidential and may
> be privileged. If you are not a named recipient, please notify the
> <http://www.jeebly.com/>*
>
> sender immediately and do not disclose the contents to another person, use
> it for any purpose or store or copy the information in any medium.
> <http://www.jeebly.com/>
>
> Please consider your environmental responsibility. Before printing this
> e-mail message, ask yourself whether you really need a hard copy.
> <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
>
>
>
>
> *From: Radwa Ali <[email-masked]> Sent: Saturday, May 30, 2020 3:21
> PMTo: Denmark A <[email-masked]>Cc: Mylyn Vega <[email-masked]>;
> Umang Mehrotra <[email-masked]>; customer care <[email-masked]>;
> Returns.fc <[email-masked]>; Alina D'Souza <[email-masked]>;
> Kenneth Nwaso <[email-masked]>Subject: Re: Order #600744560 //
> MD-2000806 // 4moms - Mamaroo 4.0 - Multi Plush // Defective
> <http://www.jeebly.com/>*
>
>   <http://www.jeebly.com/>
>
> Hi Mylyn, <http://www.jeebly.com/>
>
> Please check the attached video. <http://www.jeebly.com/>
>
> The issue is re-occurred again. she is very upset.
> <http://www.jeebly.com/>
>
> We will arrange the pick up but she is insisting if the same issue occurs
> a 3rd time to geta  refund. <http://www.jeebly.com/>
>
> Please test thoroughly before shipping. <http://www.jeebly.com/>
>
>
>
>
> *Radwa AliCustomer Care Representativep:  +971
> 526476307│ e: [email-masked]  │ w: www.mumzworld.coma:  Office B101,
> 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE
> <http://www.jeebly.com/>*
>
>  <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> On Wed, May 27, 2020 at 10:17 AM Denmark A <[email-masked]> wrote:
> <http://www.jeebly.com/>
>
> Hi Mylyn,  <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Thank you,  our driver will go there today.  <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Regards,  <http://www.jeebly.com/>
>
> Den mark <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> On Wed, May 27, 2020 at 10:12 AM Mylyn Vega <[email-masked]> wrote:
> <http://www.jeebly.com/>
>
> Hi Both, <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Good day. <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> We received the item and we will be replacing the Mamaroo base as FOC.
> <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> You may arrange collection today from 2pm-4pm. <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Have a good day and stay safe. <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Thank you and best regards, <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> *Mylyn Vega <http://www.jeebly.com/>*
>
> *Sales Coordinator <http://www.jeebly.com/>*
>
> *  <http://www.jeebly.com/>*
>
> *UAE weekend: Friday and Saturday <http://www.jeebly.com/>*
>
> *  <http://www.jeebly.com/>*
>
> *  <http://www.jeebly.com/>*
>
> *  <http://www.jeebly.com/>*
>
> *Error! Filename not specified.* <http://www.jeebly.com/>
>
> *  <http://www.jeebly.com/>*
>
> MYLYN *VEGA* <http://www.jeebly.com/>
>
> SALES COORDINATOR <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> DUBAI SILICON OASIS FREE ZONE <http://www.jeebly.com/>
>
> LIGHT INDUSTRIAL UNITS  •  LIU 6 - OFFICE D7 & D8 <http://www.jeebly.com/>
>
> PO BOX 450201  •  DUBAI - UAE <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
>
> M  +971 50 821 7344 •  T  +971 4 326 3080 - Ext. 212
> <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> [email-masked]  •  MAPYR.COM <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> *Error! Filename not specified.* <http://www.jeebly.com/>
>
> *CONFIDENTIALITY: This e-mail and any attachments are confidential and may
> be privileged. If you are not a named recipient, please notify the
> <http://www.jeebly.com/>*
>
> sender immediately and do not disclose the contents to another person, use
> it for any purpose or store or copy the information in any medium.
> <http://www.jeebly.com/>
>
> Please consider your environmental responsibility. Before printing this
> e-mail message, ask yourself whether you really need a hard copy.
> <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
>
>
>
>
> *From: Mylyn Vega Sent: Wednesday, May 27, 2020 8:17 AMTo: Umang Mehrotra
> <[email-masked]>; Denmark A <[email-masked]>Cc: customer care
> <[email-masked]>; Returns.fc <[email-masked]>; Alina
> D'Souza <[email-masked]>; Kenneth Nwaso
> <[email-masked]>Subject: RE: Order #600744560 // MD-2000806 //
> 4moms - Mamaroo 4.0 - Multi Plush // Defective <http://www.jeebly.com/>*
>
>   <http://www.jeebly.com/>
>
> Dear Umang/Denmark, <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Good Morning. <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Please send the item back to our office for inhouse verification.
> <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Once we have the item we will advise accordingly. <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Have a great day ahead and stay safe. <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Thank you and best regards, <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> *Mylyn Vega <http://www.jeebly.com/>*
>
> *Sales Coordinator <http://www.jeebly.com/>*
>
> *  <http://www.jeebly.com/>*
>
> *UAE weekend: Friday and Saturday <http://www.jeebly.com/>*
>
> *  <http://www.jeebly.com/>*
>
> *  <http://www.jeebly.com/>*
>
> *  <http://www.jeebly.com/>*
>
> *Error! Filename not specified.* <http://www.jeebly.com/>
>
> *  <http://www.jeebly.com/>*
>
> MYLYN *VEGA* <http://www.jeebly.com/>
>
> SALES COORDINATOR <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> DUBAI SILICON OASIS FREE ZONE <http://www.jeebly.com/>
>
> LIGHT INDUSTRIAL UNITS  •  LIU 6 - OFFICE D7 & D8 <http://www.jeebly.com/>
>
> PO BOX 450201  •  DUBAI - UAE <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
>
> M  +971 50 821 7344 •  T  +971 4 326 3080 - Ext. 212
> <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> [email-masked]  •  MAPYR.COM <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> *Error! Filename not specified.* <http://www.jeebly.com/>
>
> *CONFIDENTIALITY: This e-mail and any attachments are confidential and may
> be privileged. If you are not a named recipient, please notify the
> <http://www.jeebly.com/>*
>
> sender immediately and do not disclose the contents to another person, use
> it for any purpose or store or copy the information in any medium.
> <http://www.jeebly.com/>
>
> Please consider your environmental responsibility. Before printing this
> e-mail message, ask yourself whether you really need a hard copy.
> <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
>
>
>
>
> *From: Umang Mehrotra <[email-masked]> Sent: Tuesday, May 26, 2020
> 4:50 PMTo: Denmark A <[email-masked]>; Mylyn Vega
> <[email-masked]>Cc: customer care <[email-masked]>; Returns.fc
> <[email-masked]>; Alina D'Souza <[email-masked]>; Kenneth
> Nwaso <[email-masked]>Subject: RE: Order #600744560 //
> MD-2000806 // 4moms - Mamaroo 4.0 - Multi Plush // Defective
> <http://www.jeebly.com/>*
>
>   <http://www.jeebly.com/>
>
> Hi Mylyn, <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Is there any update? <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Regards, <http://www.jeebly.com/>
>
> Umang Mehrotra <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
>
>
>
>
> *From: Denmark A [mailto:[email-masked]] Sent: Monday, May 25, 2020
> 3:51 PMTo: Mylyn Vega <[email-masked]>Cc: customer care
> <[email-masked]>; Returns.fc <[email-masked]>; Alina
> D'Souza <[email-masked]>; Kenneth Nwaso <[email-masked]>;
> Umang Mehrotra <[email-masked]>Subject: Order #600744560 // MD-2000806
> // 4moms - Mamaroo 4.0 - Multi Plush // Defective <http://www.jeebly.com/>*
>
>   <http://www.jeebly.com/>
>
> Dear Vendor, <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.  <http://www.jeebly.com/>
>
> And also find the attached small video and sales invoice for your
> reference.  <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> *Error! Filename not specified.* <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> We appreciate your support in this matter, Thank you.
> <http://www.jeebly.com/>
>
>   <http://www.jeebly.com/>
>
> Stay HOME Stay SAFE… <http://www.jeebly.com/>
>
> Regards, <http://www.jeebly.com/>
>
> Den mark  <http://www.jeebly.com/>
>
> --
> You received this message because you are subscribed to the Google Groups
> "Returns.fc" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to [email-masked].
> To view this discussion on the web visit
> https://groups.google.com/a/mumzworld.com/d/msgid/returns.fc/CAFpnSTu_79GgkVAx_Td%3Dz1%3D1-DQ3CP7cm83y1Gdf3zQtAtb0ZQ%40mail.gmail.com
> . <http://www.jeebly.com/>
>
>
> <http://www.jeebly.com/>
>
> -- <http://www.jeebly.com/>
>
> Best Regards, <http://www.jeebly.com/>
>
> *Yaseen Shaqra <http://www.jeebly.com/>*
>
> Customer Care Representative
> p:  +971 4 4339455│ e: [email-masked]  │ w: www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE <http://www.jeebly.com/>
>
>
>
>
> --
>
> Best Regards,
>
> *Yaseen Mohammed*
>
> Customer Care Representative
> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │ w:
>  www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
> *Error! Filename not specified.*
>
>