Subject: Re: Wrong Update - 600936848
From: Clearway Express <[email-masked]>
To: Mary Anne Agapito <[email-masked]>
Cc: Muhammad Ayoub <[email-masked]>, customer care <[email-masked]>, Eugene Mugisa <[email-masked]>
Date: Thu, 6 Aug 2020 11:10:18 +0400
List-Id: <ccteam.mumzworld.com>

Dear Mary,

I have checked it's not in my system in any name of our driver.

Regards
Clearway Express

On Thu, 6 Aug 2020, 11:03 Mary Anne Agapito, <[email-masked]> wrote:

> Hi Team,
>
> Just spoke with the customer to verify if she already received her order
> but as per her, she canceled the order.
>
> She received a call when the time she was in a meeting, she asked the
> driver to come back at 4 but no one came. As per the customer, she then
> informed the driver to cancel her order.
>
> The customer didn't receive it but on the record, it shows delivered.
>
> Has this been returned already? if not, please do so.
>
> Thank you
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>