Subject: [Mumzworld.com] Re: Refund escalation - Order #600931941
From: "Ali Khalid Al-Radaydeh (Mumzworld Customer Care)" <[email-masked]>
To: Rosette <[email-masked]>
Date: Thu, 06 Aug 2020 05:44:41 +0000

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We’ve got news for you: Your ticket (1220223) has been updated. Feel free to reply to this email with any questions.
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Ali Khalid Al-Radaydeh, Aug 6, 2020, 9:44 AM GMT+4 (private)

Kindly note that customer said he was refunded in one item just with SKU : AG-W17KBCC05-10y and the other one he didn't receive his money from our side with SKU : PDC-51083-3-6

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Sagar Khawani, Aug 3, 2020, 4:24 PM GMT+4 (private)

 ![](https://mumzworldhelp.zendesk.com/attachments/token/zNAmjlWNaxkdwgawymSk94k9K/?name=inline1400663973.png)​

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Rosette, Aug 3, 2020, 10:45 AM GMT+4 (private)

1) Order number: 600931941
2) Is the credit memo on Magento, Yes or No?: Yes
3) GC has been **created** / **deactivated:** Please assure that GC is deactivated: GC is not generated
4) SKU:AG-W17KBCC05-10y
5) Amount: AED 36.66
6) Refund reason: Credit Card refund
7) Payment method: Credit Card
8) Refund **before** or **after** shipping?: Before

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