Subject: Order #600941602 URGENT CRA_AR_RE13975
From: "Alina D'Souza" <[email-masked]>
To: Mohit Caleb <[email-masked]>, Syed Yakoob <[email-masked]>, Muhammad Habib <[email-masked]>, Eugene Mugisa <[email-masked]>, Naib Khan <[email-masked]>, Denmark A <[email-masked]>, Abdelmohsen basha <[email-masked]>
Cc: customer care <[email-masked]>, Asad <[email-masked]>, Shady Elgendy <[email-masked]>, Ekta Jesswani <[email-masked]>
Date: Thu, 6 Aug 2020 09:39:08 +0400
List-Id: <ccteam.mumzworld.com>

Hi Mohit,

The customer complained about social media, ordered black we sent  charcoal
in colour. Please advise

A new order has been placed for the customer once received please pick and
pack accordingly checking the color

Order # 600945881

@Naib Khan <[email-masked]> @Abdelmohsen basha
<[email-masked]> Request
you to please schedule an urgent collection today for the wrong item.

Order #600941602 <https://mumzworldhelp.zendesk.com/agent/tickets/600941602>

Products Details
Sku :BS-F2161BB
Name :Dreambaby - Royale Converta - Black
Date Placed :2020-08-01 15:07:43
Date Shipped :2020-08-04 16:29:44
Qty Ordered :1.0000
Amount :552.38
Shipping Country:United Arab Emirates

Return Reason:wrong_item_received
Comments :I ordered the black and you sent me charcoal color, always making
mistakes or sending defective items. Horrible customer service

Regards,
Alina