Subject: Re: Urgent: Need confirmation - Reship/CRA
From: Alaa Musa <[email-masked]>
To: Pavankumar A <[email-masked]>
Cc: Nada Issa <[email-masked]>, Ronald Gaviola <[email-masked]>, Moataz Salah El Din <[email-masked]>, Ekta Jesswani <[email-masked]>, Yaseen Shaqra <[email-masked]>, Radwa Ali <[email-masked]>, Rodina Magdy <[email-masked]>, Anne D’souza <[email-masked]>, customer care <[email-masked]>, lastmile <[email-masked]>
Date: Thu, 6 Aug 2020 09:36:34 +0400
List-Id: <ccteam.mumzworld.com>

Hi Ronald and Pavankumar

I can see that only one of the above mentioned shipment was a return case ,
please create CRA  for 600844292

Regards,
Alaa

On Thu, 6 Aug 2020 at 08:45, Pavankumar A <[email-masked]> wrote:

> Hi Nada,
>
> Please check and confirm with customers as well as below shipments:
>
> Order number Pieces
> 600816364 1
> 600822367 1
> 700236818 1
> 700235633 1
> 600889380 1
> 600830477 1
> 700236374 1
>
>
>
>
> On Wed, Aug 5, 2020 at 6:02 PM Nada Issa <[email-masked]> wrote:
>
>> Dear Pavankumar,
>>
>> 600915877
>>
>>  cancel and refund
>>
>>  700243055
>>
>>  reship
>>
>>  700240922
>>
>>  order delivered on 15-jun-2020
>>
>>  600837701-1
>>
>>  cancel and refund
>>
>>
>>
>> Waiting for the rest to answer will update you once they answer.
>>
>>
>> Regards,
>>
>> On Wed, Aug 5, 2020 at 1:54 PM Nada Issa <[email-masked]> wrote:
>>
>>> Will do,
>>>
>>> On Wed, Aug 5, 2020 at 12:55 PM Pavankumar A <[email-masked]>
>>> wrote:
>>>
>>>> Dear Nada,
>>>>
>>>> Okay we will proceed to reship but,
>>>>
>>>> Please update on all,  and make a table and send weather not
>>>> interested or Reship,
>>>>
>>>> Thanks
>>>>
>>>> On Wed, Aug 5, 2020 at 12:12 PM Nada Issa Saad <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Team,
>>>>>
>>>>> The customer still wants the order #700243055. Can you please reship
>>>>> it.
>>>>>
>>>>> Thanks,
>>>>> Nada
>>>>>
>>>>> On Wed, Aug 5, 2020 at 8:28 AM Ronald Gaviola <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hello +Alaa Musa <[email-masked]> +Moataz Salah El Din
>>>>>> <[email-masked]>
>>>>>>
>>>>>> Please check. Also I see some of those are collections. Can we hand
>>>>>> them directly to returns to process CRA?
>>>>>>
>>>>>>
>>>>>> Regards,
>>>>>> Ronald
>>>>>>
>>>>>>
>>>>>> On Tue, Aug 4, 2020 at 10:24 PM Pavankumar A <
>>>>>> [email-masked]> wrote:
>>>>>>
>>>>>>> Dear Ekta,
>>>>>>>
>>>>>>> Below shipments are returned by DHL, We can reship with other
>>>>>>> couriers but the time is passed, So please confirm with customers still
>>>>>>> they want this shipments, we will reship, If the customer doesn't want
>>>>>>> shipment, We will cancel and will create CRA for those.
>>>>>>>
>>>>>>>
>>>>>>> Order ID Pcs
>>>>>>> 700243055 2
>>>>>>> 200281515_2 2
>>>>>>> 700236818 1
>>>>>>> 600887884 1
>>>>>>> 700236374 1
>>>>>>> 600900739 2
>>>>>>> 600915877 1
>>>>>>> 700240922 1
>>>>>>> 600844292 1
>>>>>>> 600813597 3
>>>>>>> 600837701_1 2
>>>>>>>
>>>>>>> Please confirm ASAP, Thanks
>>>>>>>
>>>>>>> --
>>>>>>>
>>>>>>> Regards,
>>>>>>>
>>>>>>> *Pavankumar A*
>>>>>>> Last Mile Operations
>>>>>>>
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>>>> --
>>>>
>>>> Regards,
>>>>
>>>> *Pavankumar A*
>>>> Last Mile Operations
>>>>
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>
> --
>
> Regards,
>
> *Pavankumar A*
> Last Mile Operations
>
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>
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