Subject: RE: 600644164 // RESHIP // NO COD
From: <[email-masked]>
To: "'Road Rider'" <[email-masked]>, "'Anas nazzal'" <[email-masked]>, "'customer care'" <[email-masked]>, <[email-masked]>
Cc: "'Uae Lastmile'" <[email-masked]>, "'Returns.fc'" <[email-masked]>, "'Mostafa saad'" <[email-masked]>, "'Naib Khan'" <[email-masked]>, "'lastmile'" <[email-masked]>, "'Abdelmohsen basha'" <[email-masked]>, "'Denmark A'" <[email-masked]>
Date: Wed, 5 Aug 2020 19:25:27 +0400
List-Id: <ccteam.mumzworld.com>

Hi  <mailto:[email-masked]> @[email-masked],

This is a reship after repair and no collection needed.

Best Regards,

Radwa Ali
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <mailto:[email-masked]>   │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

 

From: [email-masked] <[email-masked]> On Behalf Of Road Rider
Sent: Monday, August 3, 2020 3:32 PM
To: Anas nazzal <[email-masked]>
Cc: Uae Lastmile <[email-masked]>; Returns.fc <[email-masked]>; Mostafa saad <[email-masked]>; Naib Khan <[email-masked]>; customer care <[email-masked]>; lastmile <[email-masked]>; Abdelmohsen basha <[email-masked]>; Denmark A <[email-masked]>
Subject: Re: 600644164 // RESHIP // NO COD

Dear Anas,

This is already delivered, Kindly update the COD status. 

In COD Reconciliation it'll make problems, Make the COD to Zero.

 

Rgds;

Muhammad Ayoub

📞 +971-43246555 |📱 +971-547016546

📱 +971-547016254 |  <http://www.roadriderdelivery.com/> www.roadriderdelivery.com

 

On Mon, 3 Aug 2020 at 14:34, Anas nazzal <[email-masked] <mailto:[email-masked]> > wrote:

Dear Team,

Kindly assist with the below as the customer keeps calling to follow up.

Best Regards,
Anas Nazzal 

On Sat, Aug 1, 2020 at 1:29 PM Angeli Fontillas <[email-masked] <mailto:[email-masked]> > wrote:

Hello Team,

May we know who is the courier assigned for this please?

As per the customer , courier called her and asking her to pay.

Please advise the courier not to collect any amount.

Thank you,. 

On Wed, 29 Jul 2020 at 12:34, Denmark A <[email-masked] <mailto:[email-masked]> > wrote:

Dear Naib,

Please assist us to reship a package to the below address. 

Also amend AWB to 0 before dispatching to the customer.

 

 

Regards, 

Den mark 

 

 

-- 

Regards,

Angeli Fontillas
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1324 │ e: angeli <mailto:[email-masked]> @mumzworld.com │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

  <https://mail.google.com/mail/u/1/?ui=2&ik=200e67e08e&view=fimg&th=159784c3b91cc9e8&attid=0.1&disp=emb&realattid=ii_1562a22ad936cd8e&attbid=ANGjdJ8g33JqCyE7u9mAwwTP9XetI1ISnotSqBNGSXaHkC1IObtPwYS2D1AaUC082lqIe00wjkIAE18Mnh83525zeyaPtrnB3o6_5B0PPNQodz5PPI9_>