Subject: Re: Order Number 600931140
From: Deepika Agarwal <[email-masked]>
To: Michaela Manibo <[email-masked]>
Cc: Anas nazzal <[email-masked]>, [email-masked], customer care <[email-masked]>, Ashar Chalakkal <[email-masked]>
Date: Wed, 5 Aug 2020 17:44:48 +0400
List-Id: <ccteam.mumzworld.com>

Hi,

We are very sorry about this. 
We can send the missing balloons tomorrow itself.

Regards
 
Deepika Agarwal   |  Co-Founder
Global Wellness | Calorie Count
308, Binary Tower, Business Bay, Dubai.
M: +971 524268553

> On 5 Aug 2020, at 5:39 PM, Michaela Manibo <[email-masked]> wrote:
> 
> 
> Team,
> 
> Customer only received the  13 alphabet balloons.(HAPPY BIRTHDAY) but not the 12 other balloons.
> 
> Please advise ASAP.
> 
> Thanks 
> 
> 
> 
>> On Mon, Jul 27, 2020 at 10:47 AM Deepika Agarwal <[email-masked]> wrote:
>> Hi Anas,
>> 
>>  
>> 
>> Please ignore the previous email sent.
>> 
>>  
>> 
>> The combo consists of:
>> 
>> 6 pieces golden balloon
>> 
>> 6 pieces confetti balloon
>> 
>> 13 alphabet balloons.(HAPPY BIRTHDAY)
>> 
>>  
>> 
>> These were all included in the packet.
>> 
>> The customer would have mistaken the entire combo of 13 alphabets as 1 piece.
>> 
>>  
>> 
>>  
>> 
>> Regards
>> 
>>  
>> 
>> Deepika Agarwal   | Co-Founder
>> 
>> Global Wellness | Calorie Count |Party Propz
>> 
>> 308, Binary Tower, Business Bay, Dubai.
>> 
>> M: +971 524268553
>> 
>>  
>> 
>> From: Anas nazzal <[email-masked]> 
>> Sent: Sunday, July 26, 2020 3:07 PM
>> To: [email-masked]; [email-masked]
>> Cc: customer care <[email-masked]>; Ashar Chalakkal <[email-masked]>
>> Subject: Order Number 600931140
>> 
>>  
>> 
>> Dear Team,
>> 
>>  
>> 
>> The below customer complained that only 13 Pcs have been delivered for 
>> 
>> Party Propz - 25pcs Golden Happy Birthday Decoration Set
>> 
>> SKU               GW-HAPCM44
>> 
>>  
>> 
>> Best Regards,
>> 
>> Anas Nazzal 
>> 
>>