Subject: Re: Order #600924053 // Sku :MD-CCSWJGD // Name :Childhome - Baby Wrapper Universal Jersey Gold Dots - White // Item with stain
From: Denmark A <[email-masked]>
To: Jeno Serenio <[email-masked]>
Cc: customer care <[email-masked]>, "Returns.fc" <[email-masked]>, "Alina D'Souza" <[email-masked]>, Samran Iftikhar <[email-masked]>, Michael Rolle <[email-masked]>, Abdelmohsen basha <[email-masked]>
Date: Wed, 5 Aug 2020 16:44:58 +0400
List-Id: <ccteam.mumzworld.com>

Dear Jeno,

Please advise what is the development of the above case.

Best Regards,

Michael R.

On Wed, Jul 22, 2020 at 12:49 PM Denmark A <[email-masked]> wrote:

> Dear Jeno,
>
> Find the attached Sales Invoice for your reference.
>
> Regards,
>
> On Wed, Jul 22, 2020 at 12:26 PM Jeno Serenio <[email-masked]> wrote:
>
>> Dear Den Mark,
>>
>>
>>
>> Good afternoon.
>>
>>
>>
>> Thank you for sharing this aftersales issue.
>>
>>
>>
>> Could you please send us your customer receipt copy for this item please.
>>
>>
>>
>> Looking forward to hear from you.
>>
>>
>>
>> Wishing you good day.
>>
>>
>>
>> Kind regards,
>>
>>
>>
>> *Jeno Serenio*
>>
>> *Sales Coordinator*
>>
>>
>>
>> *UAE weekend: Friday and Saturday*
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> *JENO SERENIO*
>>
>> SALES COORDINATOR
>>
>>
>>
>> DUBAI SILICON OASIS FREE ZONE
>>
>> LIGHT INDUSTRIAL UNITS  •  LIU 6 - OFFICE D7 & D8
>>
>> PO BOX 450201  •  DUBAI - UAE
>>
>>
>>
>>
>> M  +971 569 636 787 •  T  +971 4 326 3080 - Ext. 212
>>
>>
>>
>> [email-masked] •  MAPYR.COM <http://www.mapyr.com/>
>>
>>
>>
>>
>>
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>>
>> *From:* Denmark A <[email-masked]>
>> *Sent:* Wednesday, July 22, 2020 12:04 PM
>> *To:* Jeno Serenio <[email-masked]>
>> *Cc:* customer care <[email-masked]>; Returns.fc <
>> [email-masked]>; Alina D'Souza <[email-masked]>; Samran
>> Iftikhar <[email-masked]>; Michael Rolle <
>> [email-masked]>; Abdelmohsen basha <[email-masked]>
>> *Subject:* Order #600924053 // Sku :MD-CCSWJGD // Name :Childhome - Baby
>> Wrapper Universal Jersey Gold Dots - White // Item with stain
>>
>>
>>
>> Dear Vendor,
>>
>>
>>
>> Please see the below customer complaint and allow us to send the item
>> back to you for your further evaluation.
>>
>>
>>
>> Return Reason:received_damaged_not_as_new
>> Comments :I received the item with dirt
>>
>>
>>
>>
>>
>>
>>
>>
>>
>> We appreciate your support in this matter, Thank you.
>>
>>
>>
>> Stay HOME Stay SAFE…
>>
>> Best Regards,
>>
>> Den mark
>>
>