Subject: Re: Order # 600924867 // BOO-103843L // Shooshoos - Little Lottie Baby Shoes - Metallic Silver_L // DAMAGED
From: Denmark A <[email-masked]>
To: Shaye Ueckermann <[email-masked]>
Cc: customer care <[email-masked]>, Abdelmohsen basha <[email-masked]>, Michael Rolle <[email-masked]>, "Alina D'Souza" <[email-masked]>, Kenneth Nwaso <[email-masked]>, "Returns.fc" <[email-masked]>
Date: Wed, 5 Aug 2020 16:27:53 +0400
List-Id: <ccteam.mumzworld.com>

Dear Shaye,

Regarding the replacement of the item  you can send your driver here to
bring the item.

Please let us know your feedback.

Best Regards,

Michael R.

On Sun, Jul 26, 2020 at 8:55 AM Shaye Ueckermann <[email-masked]> wrote:

> Hi there,
>
> My email below was returned (undelivered) due to some sort of error.
> Please do let me know how to go about replacing the damaged product.
>
> Thanks so much,
> Shaye
>
> On Sat, Jul 25, 2020 at 11:30 AM Shaye Ueckermann <[email-masked]>
> wrote:
>
>> Good morning,
>>
>> Apologies for this - I didnt realise.
>>
>> Yes of course they can get a replacement. Do I need to send it with a new
>> invoice etc? Please do let me know the process.
>>
>> Thanks,
>> Shaye
>>
>> On Sat, Jul 25, 2020 at 10:52 AM Denmark A <[email-masked]> wrote:
>>
>>> Dear Vendor,
>>>
>>>
>>>
>>> Please see the below customer complaint and allow us to send the item
>>> back to you for your further evaluation.
>>>
>>>
>>> Reason of return: Damaged items delivered
>>>
>>> The customer would like to get A replacement.
>>>
>>>
>>>
>>>
>>>
>>>
>>> We appreciate your support in this matter, Thank you.
>>>
>>>
>>>
>>> Stay HOME Stay SAFE…
>>>
>>> Best Regards,
>>>
>>> Den mark
>>>
>>