Subject: Re: Return Status - Barq
From: Samiya Sheikh <[email-masked]>
To: Hyacinth Joyce <[email-masked]>
Cc: Ahmed Irfan <[email-masked]>, Zubair Wahid <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, customer care <[email-masked]>, Mary Anne Agapito <[email-masked]>, Alaa Musa <[email-masked]>, Moataz Salah El Din <[email-masked]>
Date: Wed, 5 Aug 2020 15:21:35 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Customer is following up, please CRA update urgently.

Regards

On Sun, Aug 2, 2020 at 8:26 AM Hyacinth Joyce <[email-masked]> wrote:

> Hi Ahmed,
>
> Kindly update on  so 100169128 - return reference  R9615154752.
>
> Please assist to update CRA at the earliest.
>
> Thank you.
>
> Best Regards,
>
> *Joyce Alvarado*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
> www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>
> On Sat, 25 Jul 2020 at 15:38, Hyacinth Joyce <[email-masked]> wrote:
>
>> Hi Ahmed,
>>
>> Kindly check on so 100169128 - return reference  R9615154752.
>>
>> Thank you.
>>
>> Best Regards,
>>
>> *Joyce Alvarado*
>> Customer Care Representative
>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
>>  www.mumzworld.com
>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
>> PO Box 500245, Dubai, UAE
>>
>>
>> On Sat, 25 Jul 2020 at 15:35, Ahmed Irfan <[email-masked]> wrote:
>>
>>> Hi Team,
>>>
>>> Please provide us the order number or AWB?
>>>
>>> On Sat, Jul 25, 2020 at 1:08 PM Hyacinth Joyce <[email-masked]>
>>> wrote:
>>>
>>>> Hi Team,
>>>>
>>>> The customer called again to follow up and informed that the her item
>>>> was collected last Monday.
>>>>
>>>> Kindly confirmed if it is received and assist to update CRA to proceed
>>>> with placing a replacement order.
>>>>
>>>> Thank you.
>>>>
>>>> Best Regards,
>>>>
>>>> *Joyce Alvarado*
>>>> Customer Care Representative
>>>> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
>>>> w: www.mumzworld.com
>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>> District, PO Box 500245, Dubai, UAE
>>>>
>>>>
>>>> On Thu, 23 Jul 2020 at 09:07, Mary Anne Agapito <[email-masked]>
>>>> wrote:
>>>>
>>>>> Hi Team,
>>>>>
>>>>> Is the item already been returned? If so, please create the CRA, the
>>>>> customer needs her real order urgently.
>>>>>
>>>>> Please update us as soon as possible.
>>>>>
>>>>> Thank you
>>>>> Warm Regards,
>>>>>
>>>>> *Mary Anne Agapito*
>>>>> Customer Care Representative
>>>>> p:  +971 (0)4 4339455  │ e: [email-masked]
>>>>> <[email-masked]> │ w: www.mumzworld.com
>>>>> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design
>>>>> District, PO Box 500245, Dubai, UAE
>>>>>
>>>>>
>>>>>
>>>>> On Tue, Jul 21, 2020 at 2:24 PM Mahmoud Omar <[email-masked]>
>>>>> wrote:
>>>>>
>>>>>> Hello ,
>>>>>>
>>>>>>
>>>>>>
>>>>>> You will find the updates in the daily report who I send it with all
>>>>>> details .
>>>>>>
>>>>>>
>>>>>>
>>>>>> Regards ,
>>>>>>
>>>>>>
>>>>>>
>>>>>> *From:* Alaa Musa [mailto:[email-masked]]
>>>>>> *Sent:* Tuesday, July 21, 2020 12:55 PM
>>>>>> *To:* Mahmoud Omar; Tariq Alkhiat
>>>>>> *Cc:* Hussain Firoz Miyagamwala; Moataz Salah El Din; customer care;
>>>>>> Zubair Wahid
>>>>>> *Subject:* Return Status - Barq
>>>>>>
>>>>>>
>>>>>>
>>>>>> Dear team,
>>>>>>
>>>>>>
>>>>>>
>>>>>> Please update me with regards to the status of these return awbs.
>>>>>>
>>>>>>
>>>>>>
>>>>>> Regards,
>>>>>>
>>>>>> Alaa
>>>>>>
>>>>>
>>>
>>> --
>>>
>>> Thanks & Best Regards,
>>>
>>> *Ahmed Muhammad Irfan*
>>> *Logistic Coordinator KSA*
>>>
>>> *M * +9665309563644
>>> *E* [email-masked] <[email-masked]>
>>>
>>>
>>> Tamer Warehouses Al Mashael,Riyadh, KSA
>>>
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>>