Subject: Re: Order #600812672 // Sku :BISG-HDL-606A // Name :Blu - Breez Ionic Air Purifier Patented Hydro Filtration // DEFECTIVE
From: Aswin Ashok <[email-masked]>
To: Denmark A <[email-masked]>
Cc: Rozina blu Telesales <[email-masked]>, Abdelmohsen basha <[email-masked]>, customer care <[email-masked]>, Kenneth Nwaso <[email-masked]>, Michael Rolle <[email-masked]>, Mark Anthony Laraga <[email-masked]>
Date: Wed, 5 Aug 2020 15:16:54 +0400
List-Id: <ccteam.mumzworld.com>

Hello Team,

We have received the item and upon inspection, we can see that the motor is
defective. We are forwarding the item for repair and the same will be ready
by next week.

We will let you know once the item is ready for collection.

On Wed, Aug 5, 2020 at 2:58 PM Denmark A <[email-masked]> wrote:

>
> Dear Vendor,
>
> Please acknowledge that you received the item and let us know the updates.
>
>
> Best Regards,
>
> Michael R.
>
> On Mon, Aug 3, 2020 at 8:30 AM Denmark A <[email-masked]> wrote:
>
>> Today it will be dispatched.
>>
>> Regards,
>> Den mark
>>
>> On Mon, Aug 3, 2020 at 8:29 AM Abdelmohsen basha <[email-masked]>
>> wrote:
>>
>>> Did we return this ?
>>>
>>> On Wed, 29 Jul 2020 at 16:28, Aswin Ashok <[email-masked]> wrote:
>>>
>>>> Hello Den,
>>>>
>>>> We will resume our work only on 2 August. You can return the item to
>>>> the below address for the inspection.
>>>>
>>>> Aswin Ashok
>>>> Office 1007, 10th Floor, IBN Gate offices Building, next to IBN Battuta
>>>> mall, Dubai
>>>> 0528282499
>>>>
>>>>
>>>> On Wed, Jul 29, 2020 at 4:16 PM Denmark A <[email-masked]>
>>>> wrote:
>>>>
>>>>> Dear Vendor,
>>>>>
>>>>>
>>>>>
>>>>> Please see the below customer complaint and allow us to send the item
>>>>> back to you for your further evaluation.
>>>>>
>>>>>
>>>>> Return Reason:doesnt_work_or_defective
>>>>> Comments :Stopped working after minimal use.
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>> We appreciate your support in this matter, Thank you.
>>>>>
>>>>>
>>>>>
>>>>> Stay HOME Stay SAFE…
>>>>>
>>>>> Best Regards,
>>>>>
>>>>> Den mark
>>>>>
>>>>
>>>>
>>>> --
>>>>
>>>>
>>>>
>>>> Best Regards,
>>>>
>>>>
>>>>
>>>> *Aswin Ashok*
>>>>
>>>>
>>>>
>>>> *blu intelligent solutions general trading L.L.C.*
>>>>
>>>> Office #1007 Ibn Battuta Gate Building, P.O. Box:111119 - Dubai, U.A.E.
>>>>
>>>> Phone: 00971559725421
>>>>
>>>> *www.swissblu.com* <http://www.swissblu.com/>
>>>>
>>>

-- 

Best Regards,

*Aswin Ashok*

*blu intelligent solutions general trading L.L.C.*

Office #1007 Ibn Battuta Gate Building, P.O. Box:111119 - Dubai, U.A.E.

Phone: 00971559725421

*www.swissblu.com* <http://www.swissblu.com/>