Subject: Re: SO # 200316334 & 1184789458
From: Hyacinth Joyce <[email-masked]>
To: Zubair Wahid <[email-masked]>, Ahmed Irfan <[email-masked]>
Cc: Yaseen Shaqra <[email-masked]>, Omar Khaled <[email-masked]>, customer care <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, Ekta Jesswani <[email-masked]>
Date: Wed, 5 Aug 2020 14:48:59 +0400
List-Id: <ccteam.mumzworld.com>

Hi Zubair and Ahmed,

The customer called again to follow up. Kindly confirm about the
cancellation of the shipment in order for us to proceed with the refund.

@Hussain Firoz Miyagamwala <[email-masked]> once the cancellation is
confirmed, kindly assist to update CRA.

Thank you.

Best Regards,

*Joyce Alvarado*
Customer Care Representative
p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │ w:
www.mumzworld.com
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE

On Sun, 2 Aug 2020 at 16:03, Ekta Jesswani <[email-masked]> wrote:

> Hi Zubair and Ahmed,
>
> Please ensure this order is not shipped as the customer wants a refund.
>
> @Hussain Firoz Miyagamwala <[email-masked]> Please create CRA for
> this order
>
> @Omar Khaled <[email-masked]> Please raise refund ticket and once
> CRA is done, Sagar will refund.
>
> Thanks
>
> Regards,
> Ekta
>
> On Mon, 27 Jul 2020 at 17:54, Yaseen Shaqra <[email-masked]>
> wrote:
>
>> Hi Zubair and Ahmed,
>>
>> Please note that the customer asked to cancel the shipment and refund the
>> amount
>>
>> Kindly don't ship the product
>> --
>>
>> Best Regards,
>>
>> *Yaseen Mohammed*
>>
>> Customer Care Representative
>> p:  +971 4 4339455│ e: [email-masked] <[email-masked]>  │
>> w: www.mumzworld.com
>> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
>> 500245, Dubai, UAE
>>
>>
>
>
> --
> *Regards, *
>
>
>