Subject: Re: Master card Promo - Discount Issue
From: Sara Ahmed <[email-masked]>
To: Dhanasekar Pandi <[email-masked]>, [email-masked]
Cc: Amr Abed <[email-masked]>, Ekta Jesswani <[email-masked]>, Laila Benali <[email-masked]>, Taqwa Ali <[email-masked]>, customer care <[email-masked]>
Date: Wed, 5 Aug 2020 14:09:56 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Adding Dhana to check the rules being applied for these customer email
addresses/carts.

Thanks

On Wed, 5 Aug 2020 at 2:08 PM <[email-masked]> wrote:

> Hi @Amr Abed <[email-masked]> and @Sara Ahmed
> <[email-masked]>,
>
> What’s the next step here ?
>
>
>
>
>
>
> Best Regards,
>
> *Radwa Ali*
> Customer Care Representative
> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
> www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
>
>
> *From:* Laila Benali <[email-masked]>
> *Sent:* Tuesday, August 4, 2020 1:41 PM
> *To:* Ekta Jesswani <[email-masked]>
> *Cc:* Taqwa Ali <[email-masked]>; Amr Abed <[email-masked]>; Sara
> Ahmed <[email-masked]>; Radwa Ali <[email-masked]>;
> customer care <[email-masked]>
> *Subject:* Re: Master card Promo - Discount Issue
>
>
>
> Hi All,
>
>
>
> Yes confirming,  it's a 10% discount with a 75AED cap.
>
>
>
> Why is it not working?
>
>
>
>
>
>
>
>
> On Tue, Aug 4, 2020 at 1:38 PM Ekta Jesswani <[email-masked]> wrote:
>
> Looping @Laila Benali <[email-masked]>
>
>
>
> Please advise the terms and conditions on the Mastercard 10% discount.
>
> Is there an AED 75 cap on the discount?
>
>
>
> Regards,
>
> Ekta
>
>
>
> On Tue, 4 Aug 2020 at 13:34, Taqwa Ali <[email-masked]> wrote:
>
> Dear Team
>
>
>
> This another CM facing same issue
>
>
>
> [email-masked]
>
>
>
> Regards
>
> Taqwa
>
>
>
> On Mon, Aug 3, 2020 at 11:27 AM <[email-masked]> wrote:
>
>
>
> Hi @Amr Abed <[email-masked]> and @Sara Ahmed
> <[email-masked]>,
>
> Please advise as the promo for the MasterCard is not being properly added.
>
> The customer enters her Card details and no amount is deducted.
>
> The screen shot is attached.
>
> Customer’s email - [email-masked]
>
>
>
>
> Best Regards,
>
> *Radwa Ali*
> Customer Care Representative
> p:  +971 526476307│ e: [email-masked] <[email-masked]>  │ w:
> www.mumzworld.com
> a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box
> 500245, Dubai, UAE
>
>
>
>
>
>
>
> --
>
> *Regards, *
>
>
>
> --

*Sara Ahmed*

Head of Technology

e: [email-masked] <[email-masked]> │ w: www.mumzworld.com

a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO
Box 500245, Dubai, UAE