Subject: Re: Missing Items - 100159482 // SKU: TC-14374// BDM-607657
From: Samiya Sheikh <[email-masked]>
To: Mary Anne Agapito <[email-masked]>
Cc: Zubair Wahid <[email-masked]>, Ahmed Irfan <[email-masked]>, customer care <[email-masked]>, Hussain Firoz Miyagamwala <[email-masked]>, KSA Lastmile <[email-masked]>
Date: Wed, 5 Aug 2020 11:31:45 +0400
List-Id: <ccteam.mumzworld.com>

Hi Team,

Kindly update CRA urgently to refund the cst

Regards

On Mon, Aug 3, 2020 at 12:45 PM Mary Anne Agapito <[email-masked]>
wrote:

> Hi Team,
>
> The customer is very upset, 2 items mentioned above are missing.
>
> This case has been escalated (Incident #1195409 ) for a while but still,
> there is no update.
>
> As per the customer, she doesn't want it anymore. She wants a refund back
> to her credit card.
>
> Please check and advise. We need an urgent update.
>
> Thank you
>
> Warm Regards,
>
> *Mary Anne Agapito*
> Customer Care Representative
> p:  +971 (0)4 4339455  │ e: [email-masked] <[email-masked]> │
> w: www.mumzworld.com
> a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District,
> PO Box 500245, Dubai, UAE
>
>