Subject: Re: Order #600931937 / /Sku :MD-930275 Name :Beaba - Minicall Baby Monitor - Blue - Defective Not Working When Unplugged
From: Denmark A <[email-masked]>
To: Jeno Serenio <[email-masked]>
Cc: Abdelmohsen basha <[email-masked]>, customer care <[email-masked]>, Mark Anthony Laraga <[email-masked]>, Michael Rolle <[email-masked]>, Priya Ramasamy <[email-masked]>
Date: Wed, 5 Aug 2020 11:01:01 +0400
List-Id: <ccteam.mumzworld.com>

Dear Jeno,

Attached Sales Order for your reference.

Best Regards,

Michael R.

On Wed, Aug 5, 2020 at 10:54 AM Jeno Serenio <[email-masked]> wrote:

> Dear Den Mark,
>
>
>
> Good Morning.
>
>
>
> Thank you for sharing this aftersales issue.
>
>
>
> To proceed, grateful if you could share us the copy of the customer
> receipt.
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> We look forward to hear from you.
>
>
>
> Wishing you good day.
>
>
>
> Kind regards,
>
>
>
> *Jeno Serenio*
>
> *Sales Coordinator*
>
>
>
> *UAE weekend: Friday and Saturday*
>
>
>
>
>
>
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> *JENO SERENIO*
>
> SALES COORDINATOR
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>
> DUBAI SILICON OASIS FREE ZONE
>
> LIGHT INDUSTRIAL UNITS  •  LIU 6 - OFFICE D7 & D8
>
> PO BOX 450201  •  DUBAI - UAE
>
>
>
>
> M  +971 569 636 787 •  T  +971 4 326 3080 - Ext. 212
>
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> [email-masked] •  MAPYR.COM <http://www.mapyr.com/>
>
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> *From:* Denmark A <[email-masked]>
> *Sent:* Wednesday, August 5, 2020 10:38 AM
> *To:* April Garrido <[email-masked]>; Priya Ramasamy <
> [email-masked]>; Jeno Serenio <[email-masked]>
> *Cc:* Abdelmohsen basha <[email-masked]>; customer care <
> [email-masked]>; Mark Anthony Laraga <[email-masked]>;
> Michael Rolle <[email-masked]>
> *Subject:* Order #600931937 / /Sku :MD-930275 Name :Beaba - Minicall Baby
> Monitor - Blue - Defective Not Working When Unplugged
>
>
>
>
>
> Dear Vendor,
>
> Please see the below customer complaint and allow us to send the item back
> to you for your further evaluation.
>
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> Return Reason:doesnt_work_or_defective
> Comments :The baby device is not working when unplugged.
>
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> We appreciate your support in this matter, Thank you.
>
>
>
> Regards,
>
> Michael R.
>