Subject: RE: Product Inquiry- 4moms - Rockaroo - Cool Mesh
From: Jeno Serenio <[email-masked]>
To: Angeli Fontillas <[email-masked]>
Cc: customer care <[email-masked]>, Priya Ramasamy <[email-masked]>
Date: Wed, 5 Aug 2020 05:55:15 +0000
List-Id: <ccteam.mumzworld.com>

Hi Angeli,

Good Morning.

Thank you for sharing this aftersales issue.

The MP3 chord/connector should be included on the box for 4moms Rocakroo.

Grateful to confirm from your customer if the chord is missing from the box.

Please send us the copy of your customer receipt to proceed of the same

We look forward to hear from you.

Wishing you good day.

Kind regards,

Jeno Serenio
Sales Coordinator

UAE weekend: Friday and Saturday

JENO SERENIO
SALES COORDINATOR

DUBAI SILICON OASIS FREE ZONE
LIGHT INDUSTRIAL UNITS  •  LIU 6 - OFFICE D7 & D8
PO BOX 450201  •  DUBAI - UAE

M  +971 569 636 787 •  T  +971 4 326 3080 - Ext. 212

[email-masked]<mailto:[email-masked]> •  MAPYR.COM<http://www.mapyr.com/>

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From: Angeli Fontillas <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, August 2, 2020 2:39 PM
To: Cristy Gallardo <[email-masked]<mailto:[email-masked]>>
Cc: customer care <[email-masked]<mailto:[email-masked]>>
Subject: Product Inquiry- 4moms - Rockaroo - Cool Mesh

Hello,

Good day!

Kindly help us check please if the mp3 plug in is included in the box for this item below?
Customer received the package without the mp3 plug in, stocks came from our warehouse.

4moms - Rockaroo - Cool Mesh
SKU- MD-2000904

Thank you.

Regards,

Angeli Fontillas
Customer Care Representative
p:  +971 (0)4 4339455   Ext 1324 │ e: [email-masked]<mailto:[email-masked]> │ w: www.mumzworld.com<http://www.mumzworld.com/>
a:  Office B407-408, 4th Floor, Building 4,  D3, Dubai Design District, PO Box 500245, Dubai, UAE

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