Subject: RE: Order # 700247708_1 /ClearWay Express/Urgent delivery
From: <[email-masked]>
To: "'Clearway Express'" <[email-masked]>, "'Naib Khan'" <[email-masked]>, <[email-masked]>
Cc: "'Taqwa Ali'" <[email-masked]>, "'customer care'" <[email-masked]>, "'Mostafa saad'" <[email-masked]>, "'Outbound.fc'" <[email-masked]>, "'lastmile'" <[email-masked]>
Date: Tue, 4 Aug 2020 18:04:32 +0400
List-Id: <ccteam.mumzworld.com>

Hi  <mailto:[email-masked]> @Naib Khan , 

The customer is calling again.

 <mailto:[email-masked]> @[email-masked] Please contact the customer she wants to know the time of delivery she will not be in the location.

Otherwise she will refunded.

Best Regards,

Radwa Ali
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <mailto:[email-masked]>   │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

 

From: Clearway Express <[email-masked]> 
Sent: Tuesday, August 4, 2020 11:04 AM
To: Radwa Ali <[email-masked]>
Cc: Naib Khan <[email-masked]>; Taqwa Ali <[email-masked]>; customer care <[email-masked]>; Mostafa saad <[email-masked]>; Outbound.fc <[email-masked]>; lastmile <[email-masked]>
Subject: Re: Order # 700247708_1 /ClearWay Express/Urgent delivery

Hi Radwa,

This shipment was returned to warhouse for re-shipping.

Regards

Clearway Express

On Tue, 4 Aug 2020, 10:51 , <[email-masked] <mailto:[email-masked]> > wrote:

Hi  <mailto:[email-masked]> @Clearway Express,

Please contact the customer and adv the time of delivery she needs it urgently today.

Best Regards,

Radwa Ali
Customer Care Representative
p:  +971 526476307│ e: [email-masked] <mailto:[email-masked]>   │ w:  <http://www.mumzworld.com/> www.mumzworld.com
a:  Office B101, 1st Floor, Building 4B, Dubai Design District, PO Box 500245, Dubai, UAE

 

From: Naib Khan <[email-masked] <mailto:[email-masked]> > 
Sent: Monday, August 3, 2020 2:22 PM
To: Taqwa Ali <[email-masked] <mailto:[email-masked]> >
Cc: Clearway Express <[email-masked] <mailto:[email-masked]> >; Mostafa saad <[email-masked] <mailto:[email-masked]> >; customer care <[email-masked] <mailto:[email-masked]> >; Outbound.fc <[email-masked] <mailto:[email-masked]> >; lastmile <[email-masked] <mailto:[email-masked]> >
Subject: Re: Order # 700247708_1 /ClearWay Express/Urgent delivery

Hi Taqwa,

will be delivered tomorrow with Road Rider.

 

Regards.

Naib

 

On Mon, 3 Aug 2020 at 13:57, Taqwa Ali <[email-masked] <mailto:[email-masked]> > wrote:

Dear Team  

Kindly assist, CM called to follow up, and she is extremely angry about the delay,

please arrange delivery today or change the courier company to Empost.

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Regards

Taqwa