Subject: Re: Cam - Cot Set 3pcs - Grey BK-G280 600807389 vip
From: "Alina D'Souza" <[email-masked]>
To: "Mari Ibasan (CW.Accounts)" <[email-masked]>
Cc: Support <[email-masked]>, Denmark A <[email-masked]>, Mohamed Magdy <[email-masked]>, customer care <[email-masked]>, Account <[email-masked]>
Date: Tue, 4 Aug 2020 17:54:26 +0400
List-Id: <ccteam.mumzworld.com>

Hi Mari,

Po number - POMUMZ_DXB178973

She is the same customer we had installed the wardrobe twice. Customer is
very unhappy for the issues she had in the past as well as with the quality
of the items.

Customer does not want to exchange wants it to be fixed as the soonest as
she recently delivered the baby and is on bed rest.

Regards,
Alina

On Tue, Aug 4, 2020 at 5:31 PM Mari Ibasan (CW.Accounts) <
[email-masked]> wrote:

> PO number pls.
>
>
>
> *From:* Alina D'Souza <[email-masked]>
> *Sent:* Tuesday, August 4, 2020 4:52 PM
> *To:* Support <[email-masked]>; Mari Ibasan (CW.Accounts) <
> [email-masked]>; Denmark A <[email-masked]>; Mohamed Magdy <
> [email-masked]>
> *Cc:* customer care <[email-masked]>
> *Subject:* Cam - Cot Set 3pcs - Grey BK-G280 600807389 vip
>
>
>
> Hi Team,
>
>
>
> Customer just delivered a baby 3 weeks ago and while assembling found
> out that the bed is broken
>
>
>
> Order placed -  12th April
>
> Delivered - 13th May
>
>
>
> Please advise if we can assist the customer's complaint
>
>
>
>
>
>
> 600807389
>
> BK-G280
> <https://3651277.app.netsuite.com/app/common/item/item.nl?id=857109>
>
> Cam - Cot Set 3pcs - Grey
>
>
>
>
>
> +
>
>
>
>
>
> Regards,
>
> Alina
>
>
>
>
>