Subject: Re: Missing part ll Order 100162904_1 ll Babytrend Reis Stroller + Infant Car Seat + Carrycot, Beige - BK-MS930062+KS58015
From: Maria Katrina Bautista <[email-masked]>
To: "Mari Ibasan (CW.Accounts)" <[email-masked]>
Cc: [email-masked], customer care <[email-masked]>, Karthik Sankar <[email-masked]>
Date: Tue, 4 Aug 2020 21:40:38 +0800
List-Id: <ccteam.mumzworld.com>

Hello team,

Any update on this?

Can you please provide a complete instructions on how to assemble the item.

Please assist.

Thank you

On Thu, 16 Jul 2020 at 12:03, Maria Katrina Bautista <[email-masked]>
wrote:

> Dear Mari,
>
> Can you please provide a complete instructions on how to assemble the item.
>
> Please assist.
>
> Thank you
>
> On Wed, 15 Jul 2020 at 22:56, Mari Ibasan (CW.Accounts) <
> [email-masked]> wrote:
>
>> We do not have the video.
>>
>>
>>
>> *From:* Maria Katrina Bautista <[email-masked]>
>> *Sent:* Tuesday, July 14, 2020 5:04 PM
>> *To:* Mari Ibasan (CW.Accounts) <[email-masked]>
>> *Cc:* [email-masked]; customer care <[email-masked]>;
>> Karthik Sankar <[email-masked]>
>> *Subject:* Re: Missing part ll Order 100162904_1 ll Babytrend Reis
>> Stroller + Infant Car Seat + Carrycot, Beige - BK-MS930062+KS58015
>>
>>
>>
>> Dear Mari,
>>
>>
>>
>> POMUMZ_DXB217017
>>
>>
>>
>> The customer is located in KSA. Do you have a video on how to install the
>> item properly?
>>
>>
>>
>> Please assist.
>>
>>
>>
>> Thank you
>>
>>
>>
>>
>>
>>
>>
>> On Tue, 14 Jul 2020 at 20:12, Mari Ibasan (CW.Accounts) <
>> [email-masked]> wrote:
>>
>> I believe the item got installed incorrectly. Kindly provide PO number
>> and customer location pls
>>
>>
>>
>> *From:* Maria Katrina Bautista <[email-masked]>
>> *Sent:* Tuesday, July 14, 2020 3:47 PM
>> *To:* [email-masked]; Mari Ibasan (CW.Accounts) <
>> [email-masked]>
>> *Cc:* customer care <[email-masked]>; Karthik Sankar <
>> [email-masked]>
>> *Subject:* Missing part ll Order 100162904_1 ll Babytrend Reis Stroller
>> + Infant Car Seat + Carrycot, Beige - BK-MS930062+KS58015
>>
>>
>>
>> Hello team,
>>
>>
>>
>> the customer received the item below with missing parts. Please see
>> below: (image sent by the customer)
>>
>>
>>
>>
>>
>> Please assist.
>>
>>
>>
>> Thank you
>>
>>
>>
>>
>>
>>